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Ocean Mazda

Doral, FL

4.7
561 Reviews
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE. Have CONFIDENCE: You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We have COURAGE: We dare to be a different ownership experience. We are a family-owned business who is continuously changing the way you do business with your local dealer. We provide Flexibility and Transparency- start the process on-line, come in and drive home the car you want! You will have ownership of the process. It’s your car- it’s your experience. We want CONNECTION: We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive- Committed to Excellence.
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9675 NW 12th St

Doral, FL

33172

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Showing 561 reviews

October 09, 2019

FAST SERVICE Fast service, respectable people, great staff, wait time was not long at all. Angel is such a sweetheart and wonderful agent. I can really depend on h More

by SABRINASMITH008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGELQ
October 08, 2019

Bad customer service not focus on her work. Front desk employee not willing to help and not focus on helping customer. Almost overcharged because when closing deal , she did follow instructions More

by KARLAMARIALOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cynthia Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
October 08, 2019

Service I arrived early and without an appointment. As soon as they opened, they took care of me, listened to my concerns about the car. They even reset the More

by MISTERRS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My apologies, I did not pay attention to the name tag. I’ll do better next time,
October 07, 2019

Perfect services For many years I'm using Ocean Mazda for all my needs. Perfect services! I can recommend for any Mazda lovers! Personel is very educated and can answe More

by ALEKSEYKAZAKOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 07, 2019

Recall Joe and Adrian were excellent! Very respectful and great quality of service. Very well trained. They truly know how to treat customers. Made the visit More

by YEINESALVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Adrian
October 07, 2019

Fantastic service I am going to miss Ocean Mazda Service Department. It’s advisors are some of the best in the business. Highly recommend them all but Angel is in a cla More

by BASURITA001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Pelaez
October 07, 2019

Great I went in to get a spare key programmed and it was a good experience, I got my car cleaned and it was nice. The key works and I’ve had no issues. It d More

by MLEUC003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2019

Review Service was good. Only complaint is that they're bad at keeping in communication with customers, I had to call regularly myself to see what was happen More

by angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
October 05, 2019

Excellent customer service Excellent advisor service and professional very godd dealear with clean enviroment and some areas in improvement . Very recommendable place for servi More

by PALACIORUBY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Pelaez and Alex mechanical service and supervisor zbryan Morales they are special people and super professional
October 04, 2019

Service visit overview Service Center undergoing renovation. Signage not clear enough. Service was good. I was not sure of where to park when I arrived. Service advisors not More

by AB1CANOBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
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