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Ocean Mazda

Doral, FL

Overview
Employees
Reviews
Vehicles
4.7
560 Reviews
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE. Have CONFIDENCE: You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We have COURAGE: We dare to be a different ownership experience. We are a family-owned business who is continuously changing the way you do business with your local dealer. We provide Flexibility and Transparency- start the process on-line, come in and drive home the car you want! You will have ownership of the process. It’s your car- it’s your experience. We want CONNECTION: We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive- Committed to Excellence.
Contact Dealership

9675 NW 12th St

Doral, FL

33172

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Showing 560 reviews

July 01, 2024

Mr. Eliser Fernandez, was very informative in the details on the car, also very pleasant to speak with him. I would recommend people to go to him and to go to Mazda More

by Idalia.Sturmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliser Hernandez-Calle
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Rio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asiel Curbelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Ocean Mazda responded

Hi, Idalia. Thank you for your five-star rating and feedback. We're glad Eliser could assist you with all the details and make your car-buying experience pleasant. Enjoy your new Mazda. We appreciate your recommendation and look forward to serving you again. Drive safely!!

July 01, 2024

Had a great first time car buying experience thanks to Fernie, Dave, Eliser, Yasmine, and the whole team up until Amalia with insurance help! More

by mendiaeric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliser Hernandez-Calle
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Rio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amalia Fernández
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Jul 01, 2024 -

Ocean Mazda responded

Hi, Eric. Thank you for taking the time to share your first-time car-buying experience at Ocean Mazda. We're so grateful that you chose our dealership. Fernie, Dave, Eliser, Yasmine, Amalia, and the rest of our team constantly strive to ensure our customers have a smooth and pleasant purchasing experience. It brings us joy to know that we were able to assist you in finding your perfect car and securing insurance through Amalia. Thank you for your kind words; they mean a lot to our team. Happy driving with your new Mazda!!

July 01, 2024

Very good dealer excellent installations ,nice persons good sellers it’s alike my home thanks More

by 5gmjbr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milochka Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Rio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Ocean Mazda responded

Thank you for your positive feedback and five-star review. We're pleased to hear that you had a great experience with our team and felt at home at Ocean Mazda. We're always here whenever you need us. Drive safe!!

July 01, 2024

Great experience, fast process, Sales person William was very attentive. Loving my new car. Thank you More

by Williamro1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Del Rio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Canaval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Ocean Mazda responded

Thank you, William, for your kind words about your experience with us at Ocean Mazda. We're thrilled that our team provided you with a great experience and a fast process. Our goal is always to make the car buying process as smooth as possible for our customers. We're delighted that you found William to be attentive in helping you find the perfect car. We will definitely pass along your compliments to him because he'll be happy to read what you wrote. We hope you continue to love your new Mazda. Please do not hesitate to contact us if there is anything else we can do for you. Drive safely!!

June 29, 2024

Best experience and service ever! David and Lucio Montenegro were above my expectations.. leaving the dealer with my new car took me less than 2 hours, best deal possible, Lucio set More

by Mariana Prata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Del Rio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucio Montenegro y David the manager
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Jun 29, 2024 -

Ocean Mazda responded

Thank you for choosing Ocean Mazda, Mariana. We're so happy that David and Lucio exceeded your expectations during your recent visit. We strive to provide efficient and excellent service to our customers, and we're delighted to hear you could leave with a brand-new Mazda in less than 2 hours. It's great to know that Lucio was able to help set up the Mazda app for you as well. Thank you for taking the time to leave us a five-star review, and we're always here whenever you need us.

May 23, 2024

The worst experience ever with my cx 90 and the service department in ocean Mazda More

by Rigelmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Wehmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Milochka Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Schultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diaz Marco
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Ocean Mazda responded

Hello, Rigelmendoza. Thanks for your review and for bringing this to our attention. I am sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Bernie Chiong Bchiong@oceanautomotivegroup.com

March 26, 2024

Professionalism and warmth in the service. It is always a great experience to visit them. recommendable ask about Manny Patino More

by Xander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Ocean Mazda responded

Good morning, Xander. Thanks for taking the time to acknowledge Manny and the service you received here at Ocean Mazda. We're grateful for your support online because it helps other people feel more at ease about coming to our dealership if they're searching for a new or used Mazda. Drive safe, and we're always here whenever you need us!!

March 17, 2024

This dealership sold us a vehicle with a rollover mileage issue and they never informed us about it. We find out while trying to trade our vehicle on their West Kendall store today. They sold me a CX-5 with More

by flores_64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Federico  Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2024 -

Ocean Mazda responded

Hello, Francisco. Thanks for your review and for bringing this to our attention. We noticed that duplicates of this review were cut and pasted by another profile on different platforms. I am sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Robert Lara General Sales Manager rlara@oceanautomotivegroup.com

March 10, 2024

Berni (service Manager) called me and fixed my car. Service and attention was amazing. Thank you More

by johana_morillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose ruenes
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Mar 10, 2024 -

Ocean Mazda responded

Hello, johanam. Thanks for your review and for bringing this to our attention. I am sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Bernie Chiong Bchiong@oceanautomotivegroup.com

Mar 17, 2024 -

johana_morillo responded

Thanks Bernie for contacting me. Your attention was amazing and I am glad with his work and my car is perfect now. Thanks again!

Mar 17, 2024 -

Ocean Mazda responded

Good afternoon, Johanam. We're thrilled your issue was resolved by Bernie and your car is like perfect now. We appreciate your patience and we're always here whenever you need us. Drive safe!!

March 04, 2024

Excellent service, very professional. Manny Patino was great. Highly recommend him as a salesman. Enjoyable experience. More

by Jonnyangel08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Ocean Mazda responded

Good evening, and thank you for that wonderful feedback about your experience with Manny. We appreciate that you chose to come to our Mazda dealership and then took a moment of your time to support us with this fantastic feedback. We're fortunate to have customers like you and we're always here whenever you need us. Stay well and drive safe!!

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