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Ocean Mazda

Doral, FL

4.7
558 Reviews
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE. Have CONFIDENCE: You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We have COURAGE: We dare to be a different ownership experience. We are a family-owned business who is continuously changing the way you do business with your local dealer. We provide Flexibility and Transparency- start the process on-line, come in and drive home the car you want! You will have ownership of the process. It’s your car- it’s your experience. We want CONNECTION: We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive- Committed to Excellence.
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9675 NW 12th St

Doral, FL

33172

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Showing 558 reviews

October 31, 2019

Service Drop Off I dropped off the vehicle to a courteous service advisor who performed the service before the time he expected it to get done. Time is off the essenc More

by SIRRUSS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Javier Pelaez
October 31, 2019

Recall service for CX5 Appointment was easy to make, and reschedule Service lane rep was super fast, and took me to advisor immediately Service advisor processed my serv More

by DFLORES9530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel peleaz
October 29, 2019

Great Service Joey Tejeda was so helpful, he is nice and patient. He helped me right away and made bringing my car to service that much better. I definitely recomme More

by Jill2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2019

Always a pleasure to arrive and be greeted and taken care of In and out with great customer service and smiles. It was a pleasure to be greeted and taken care of so quickly. Very organized even with construction More

by FCRUZ1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wehmeyer, Antonio Yunez
October 29, 2019

Great customer service I called the Rosalyn at about 11am on Tuesday and told her I was interested in purchasing a Mazda CX9 with the exterior and interior color I wanted an More

by GOLPANPMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel J Llerena, Rosalyn Montanaro
October 28, 2019

Unethical sales team Sales team agrees to provide options to make the sale but once they get your money they don’t keep their promises. This dealer sucks More

by LANDJPAZ
Recommend Dealer
No
Employees Worked With
Cynthia Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Ramiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Ocean Mazda responded

Sir this is Cyndi, I personally have called you numerous times about your GPS. Please feel free to call me. I texted you from my Personal Number. Have a great evening!

October 26, 2019

Maravilloso El personak sumamente atento y eficiente, las oficinas muy confortables. El vendedor Gerardo Castillo y el Manager Robert Lara muy atentos, vVinimos a More

by NATALIA VARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2019

Excellent Service Very satisfied with the service I received. Started with Angel over the phone. He was very understanding and showed so much empathy about the issue I’ More

by ANGELARV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, Angel J Llerena
October 26, 2019

Service was excellent! My last service was handled efficiently and the service representative Joey Tejeda was thorough in explaining the job to be done and the cost. He wa More

by NANAVALLE28
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
My service agent was Joey Tejeda
October 26, 2019

Change the oil , The attention was very good, Andy Welhemer, I needed to change the tires but the price are very high, I went to Walmart and I saved almost 300.00 . Yo More

by AM2870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fuentes, Angel J Llerena
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