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Ocean Mazda

Doral, FL

4.7
561 Reviews
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE. Have CONFIDENCE: You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We have COURAGE: We dare to be a different ownership experience. We are a family-owned business who is continuously changing the way you do business with your local dealer. We provide Flexibility and Transparency- start the process on-line, come in and drive home the car you want! You will have ownership of the process. It’s your car- it’s your experience. We want CONNECTION: We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive- Committed to Excellence.
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9675 NW 12th St

Doral, FL

33172

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Showing 561 reviews

November 01, 2019

Great service The service was great, the wait was a bit long for having made an appointment and usually they have a loaner vehicle available so I can run some erran More

by MJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina, weimeyer
November 01, 2019

Recall service I had a very nice experience, I took my car for a recall, Angel pelaez was very helpful, and very professional and helped me alot.my car was ready in More

by LEXICAB74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Pelaez
November 01, 2019

Smooth and Timely. Brian was truly amazing. Very courteous and quick to keep in informed as to what was going on, what was going to happen and what was needed. More

by DAYAMI128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rodriguez
October 31, 2019

Service Drop Off I dropped off the vehicle to a courteous service advisor who performed the service before the time he expected it to get done. Time is off the essenc More

by SIRRUSS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Javier Pelaez
October 31, 2019

Recall service for CX5 Appointment was easy to make, and reschedule Service lane rep was super fast, and took me to advisor immediately Service advisor processed my serv More

by DFLORES9530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel peleaz
October 29, 2019

Great Service Joey Tejeda was so helpful, he is nice and patient. He helped me right away and made bringing my car to service that much better. I definitely recomme More

by Jill2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2019

Always a pleasure to arrive and be greeted and taken care of In and out with great customer service and smiles. It was a pleasure to be greeted and taken care of so quickly. Very organized even with construction More

by FCRUZ1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wehmeyer, Antonio Yunez
October 29, 2019

Great customer service I called the Rosalyn at about 11am on Tuesday and told her I was interested in purchasing a Mazda CX9 with the exterior and interior color I wanted an More

by GOLPANPMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel J Llerena, Rosalyn Montanaro
October 28, 2019

Unethical sales team Sales team agrees to provide options to make the sale but once they get your money they don’t keep their promises. This dealer sucks More

by LANDJPAZ
Recommend Dealer
No
Employees Worked With
Cynthia Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Ramiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Ocean Mazda responded

Sir this is Cyndi, I personally have called you numerous times about your GPS. Please feel free to call me. I texted you from my Personal Number. Have a great evening!

October 26, 2019

Excellent Service Very satisfied with the service I received. Started with Angel over the phone. He was very understanding and showed so much empathy about the issue I’ More

by ANGELARV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, Angel J Llerena
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