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Ocean Mazda

Doral, FL

4.7
558 Reviews
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE. Have CONFIDENCE: You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We have COURAGE: We dare to be a different ownership experience. We are a family-owned business who is continuously changing the way you do business with your local dealer. We provide Flexibility and Transparency- start the process on-line, come in and drive home the car you want! You will have ownership of the process. It’s your car- it’s your experience. We want CONNECTION: We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive- Committed to Excellence.
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9675 NW 12th St

Doral, FL

33172

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Showing 558 reviews

November 06, 2019

Joey Tejeda, young and recently appointed service advisor. Easy to reach service department. Answered courteously. Joey assisted me very pleasantly. He explained the service sheet and answered all my question More

by LADYBOULLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Tejeda
November 05, 2019

Unprofessional cashiers The service advisor was friendly; however, the cashiers didn't seem to concerned with assisting the customer. They were more involved with social medi More

by GRANDA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the name of the service advisor
November 05, 2019

Excelente servicio Son muy amables y excelente servicio ,me quede muy sastisfecha la atención de Fernando el financista Alan morasso y el vendedor Jesus Pérez es maravi More

by YAMILETGUERRERO123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando y el financista Alan morasso
November 05, 2019

Excellent customer service! The team at Ocean Mazda was very professional, courteous, honest, and communicated everything I should expect including timing of the service, which w More

by Z24RAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel J Llerena
November 02, 2019

Amazing service I wanted to turn in my Mazda CX9, as it was at the end of the leasing term. I didn't really have another CX9 in mind, because I wanted a smaller vehi More

by JGA875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel J Llerena, Hermes Pais
November 02, 2019

amazing i am in love with my new car, the dealership was very kind as to helping me choose and view the cars of my liking. More

by CLAUDIAFARIA1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Burunat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2019

Disappointment. After having the car for a little more than a year it broke down. Not only that, it even got a recall. When I approached the salesman to talk about th More

by JUANCARLOSMENESES96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel  Masson
November 01, 2019

Great service The service was great, the wait was a bit long for having made an appointment and usually they have a loaner vehicle available so I can run some erran More

by MJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina, weimeyer
November 01, 2019

Recall service I had a very nice experience, I took my car for a recall, Angel pelaez was very helpful, and very professional and helped me alot.my car was ready in More

by LEXICAB74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Pelaez
November 01, 2019

Smooth and Timely. Brian was truly amazing. Very courteous and quick to keep in informed as to what was going on, what was going to happen and what was needed. More

by DAYAMI128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rodriguez
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