Ocean Mazda
Doral, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Joey Tejeda, young and recently appointed service advisor. Easy to reach service department. Answered courteously. Joey assisted me very pleasantly. He explained the service sheet and answered all my question Easy to reach service department. Answered courteously. Joey assisted me very pleasantly. He explained the service sheet and answered all my questions in a very professional way. More
Unprofessional cashiers The service advisor was friendly; however, the cashiers didn't seem to concerned with assisting the customer. They were more involved with social medi The service advisor was friendly; however, the cashiers didn't seem to concerned with assisting the customer. They were more involved with social media on their cell phones. You might want to consider implementing a no cell phone use policy. Very unprofessional. More
Excelente servicio Son muy amables y excelente servicio ,me quede muy sastisfecha la atención de Fernando el financista Alan morasso y el vendedor Jesus Pérez es maravi Son muy amables y excelente servicio ,me quede muy sastisfecha la atención de Fernando el financista Alan morasso y el vendedor Jesus Pérez es maravillosa,me quede muy sastisfecha More
Excellent customer service! The team at Ocean Mazda was very professional, courteous, honest, and communicated everything I should expect including timing of the service, which w The team at Ocean Mazda was very professional, courteous, honest, and communicated everything I should expect including timing of the service, which was very prompt. The team at Ocean Mazda went above and beyond to provide me with an excellent customer experience and that is so rare but ouch appreciated. Thank you Ocean Mazda. More
Amazing service I wanted to turn in my Mazda CX9, as it was at the end of the leasing term. I didn't really have another CX9 in mind, because I wanted a smaller vehi I wanted to turn in my Mazda CX9, as it was at the end of the leasing term. I didn't really have another CX9 in mind, because I wanted a smaller vehicle. After talking about this with Manuel Patiño, he could't offer me a good deal on a CX5, which was the car I had in mind, but he suggested to try the new CX9, which did have a better program. I test drove a white Grand Touring and was very impressed with the difference regarding the one I had been driving. He came up with a very good deal and I drove off with my new SUV. It was a very satisfying experience and I am very happy to have chosen this great vehicle. I think Ocean Mazda is a great place to shop for and service your cars. More
amazing i am in love with my new car, the dealership was very kind as to helping me choose and view the cars of my liking. i am in love with my new car, the dealership was very kind as to helping me choose and view the cars of my liking. More
Disappointment. After having the car for a little more than a year it broke down. Not only that, it even got a recall. When I approached the salesman to talk about th After having the car for a little more than a year it broke down. Not only that, it even got a recall. When I approached the salesman to talk about these issues, I got forced into leasIng another car (an inferior car) for higher monthly payments. People were nice but not helpful. I cannot wait to finish my contract with Mazda and change to a better company who truly puts their customers first. More
Great service The service was great, the wait was a bit long for having made an appointment and usually they have a loaner vehicle available so I can run some erran The service was great, the wait was a bit long for having made an appointment and usually they have a loaner vehicle available so I can run some errands while they’re getting my car serviced but besides that it was good. The wait area was clean and so was the restroom. Price was a bit high just for maintenance though More
Recall service I had a very nice experience, I took my car for a recall, Angel pelaez was very helpful, and very professional and helped me alot.my car was ready in I had a very nice experience, I took my car for a recall, Angel pelaez was very helpful, and very professional and helped me alot.my car was ready in 2 hours and everything went well.thank you. Miguel Cabrera More
Smooth and Timely. Brian was truly amazing. Very courteous and quick to keep in informed as to what was going on, what was going to happen and what was needed. Brian was truly amazing. Very courteous and quick to keep in informed as to what was going on, what was going to happen and what was needed. More