Ocean Mazda

big mistake. difficult hour and waiting time I presented 4 days ago for first scheduled maintenance, had to reschedule appt multiple times due to difficult hours/waiting time(First time i arrived I presented 4 days ago for first scheduled maintenance, had to reschedule appt multiple times due to difficult hours/waiting time(First time i arrived with an appt I was told waiting time was 2 1/2 hours). This second time i spent a the dealer a little more than 1h which is not great but not bad either. For the past 2 days I have noted a burned oil smell inside the car when the AC in on but was not significant, until I decided to open the hood of my car today to find out the engine oil cap had been left open and oil had spilled to the surface above the engine and to the hood. I took pictures. More

Excelente la atención. Altamente agradecida; muy bueno el servicio. Tanto de la Sra del front desk y del vendedor, y del financista. Muy bueno el ambiente del concesionario servicio. Tanto de la Sra del front desk y del vendedor, y del financista. Muy bueno el ambiente del concesionario More

awesome service by sales manager and team bought a car and noticed 3 issues that the manager immediately took care of. He focused on helping me as he would like to of been help if he had the i bought a car and noticed 3 issues that the manager immediately took care of. He focused on helping me as he would like to of been help if he had the issues with a car he bought. Great application of the golden rule! I keep being impressed with every new experience with Ocean Mazda. More

Excelente Atención y Profesionalismo por estos dos Caballeros, los cuales marcaron la pauta e hicieron posible el negocio debido a la gran experiencia demostrada esta día, los felicito. Caballeros, los cuales marcaron la pauta e hicieron posible el negocio debido a la gran experiencia demostrada esta día, los felicito. More

Extremely satisfied with the repair of my car. Excellent customer service but everything starts by the person who is in charge. Highly recommended. Staff seems to be happy. customer service but everything starts by the person who is in charge. Highly recommended. Staff seems to be happy. More

Great Salesman and Dealer Outstanding service from our salesman Nelson Rodriguez and the Finance person, Tony Garcia. I also love the facilities, the beautiful car and their at Outstanding service from our salesman Nelson Rodriguez and the Finance person, Tony Garcia. I also love the facilities, the beautiful car and their attention to detail. Thank you for a great car buying experience. More

Great team, that try hard to fullfill a business transaction My wife and I arrived at the dealer an hour before closing and all the employees that worked in our business transaction, were able to fulfill and clo My wife and I arrived at the dealer an hour before closing and all the employees that worked in our business transaction, were able to fulfill and close the deal even staying after hour. More

Its lit Thank you to Joey Tejeda and Adrian for always making me feel like a valued customer. I had a busted headlight that I needed to order. Joey pointed me Thank you to Joey Tejeda and Adrian for always making me feel like a valued customer. I had a busted headlight that I needed to order. Joey pointed me in the right direction and I was in and out in no time. Headlights are on! More

Very professional The online appointment schedule was very easy to do. Once at the dealer service area I was greeted and provided transport back to the office Also, r The online appointment schedule was very easy to do. Once at the dealer service area I was greeted and provided transport back to the office Also, received a video of my Mazda with recommendations. More

great customer service, Andy is always wiling to help and resolve any concern that the customer may have. always with a smile on his face, resolve any concern that the customer may have. always with a smile on his face, More