Ocean Mazda

Outstanding Experience JP handled all my requests, was prompt to send additional photos and made the purchase experience very smooth. The car was as described with no surpri JP handled all my requests, was prompt to send additional photos and made the purchase experience very smooth. The car was as described with no surprises. More

Yoyo was a great salesman he was nice they need more salesman like him he got my car ready for me got a little dent out everything I asked salesman like him he got my car ready for me got a little dent out everything I asked More

Great service and was able to have my new lease in about 3 hours. First Mazda in the family and what a great experience! Definitely will recommend. 3 hours. First Mazda in the family and what a great experience! Definitely will recommend. More

Service at Ocean Mazda has improved tremendously. The service manager Brian Morales came out and greeted me and check to see if everything was good. Angel Pelaez attended me quickly and call me when the service manager Brian Morales came out and greeted me and check to see if everything was good. Angel Pelaez attended me quickly and call me when the car was ready. More

Too much waiting.. I had a 1:00 p.m. appointment with a service advisor. He told me on the phone that when I showed up I needed to ask for him. Once I showed up a very I had a 1:00 p.m. appointment with a service advisor. He told me on the phone that when I showed up I needed to ask for him. Once I showed up a very young guy tended to me and told me I had 3 cars in front of me. I told him who I was there to see. He advised me the person was busy. He asked that I leave my keys in the ignition and I would be the third in line. I did just that. I went to sit in the waiting area. One hour later, the guy was looking for me to tell me I was next in line. What do you mean next in line? Yeah, now you can see the service advisor. What for I thought? They already knew what I was there for. They never took my car inside. Once I spoke to the advisor (not the advisor who told me to see him, I never saw him) he processed the car and then I had to begin waiting all over again for another hour or so. Very bad communication. Very bad customer service. More

Andy is the best advisor. Will continue going there because of him. He takes care of your issue right away and has the car ready when promised. because of him. He takes care of your issue right away and has the car ready when promised. More

Service was quick, the new video they send you of the inspection of your car is cool. Only issue was they didn't wash my car until I asked, which delayed me about 15 minutes but they did a good job of sc inspection of your car is cool. Only issue was they didn't wash my car until I asked, which delayed me about 15 minutes but they did a good job of scrubbing down the exterior. More

Everyone was very helpful and explained everything very well and tried to help me and answer all my questions I have no complains and the service was fast well and tried to help me and answer all my questions I have no complains and the service was fast More

Great Experience Love the prompt service not only to drop off but for pickup as well. I recommend this service station for all your Mazda service needs. Even the cash Love the prompt service not only to drop off but for pickup as well. I recommend this service station for all your Mazda service needs. Even the cashier was great, courteous and very attentive to the client. Thank you guys More

I was there for scheduled maintenance with my 3 years old son and he was having such a great time, even they are under restoration. son and he was having such a great time, even they are under restoration. More