Ocean Mazda Roswell - Service Center

All day affair While I’m satisfied with work that was done, what I wasn’t thrilled about was dropping off my car a week after my scheduled 8:30am appt, only to find While I’m satisfied with work that was done, what I wasn’t thrilled about was dropping off my car a week after my scheduled 8:30am appt, only to find out they didn’t have the rear brake pads in stock and had them shuttled over from somewhere else. 9 hours later, late for an evening meeting I was paying for my service over the phone and having the courtesy car pick up my wife, since I was hustling over in her car to go to my meeting. Just seemed like a lot of extra drama for a set of rear pads, especially since they knew I was coming in a week earlier. Maybe just coordinate with parts & service based on scheduled appointments. More

Great Experience I had a great experience. Made the appointment same day. They were upfront and accurate with time it will take to service my vehicle. They honored a I had a great experience. Made the appointment same day. They were upfront and accurate with time it will take to service my vehicle. They honored a coupon from another Mazda dealership. They were friendly. More

On time repair of a recall service. Thank you The process of repair was explained clearly. The repair was done within the time promised. Overall check of the vehicle was also done. Thank you The process of repair was explained clearly. The repair was done within the time promised. Overall check of the vehicle was also done. Thank you More

quick and easy Made an appointment for a 10,000 mile check up with oil change and tire rotation on my CX-5. Checked in with Connor in the service department at 9:30, Made an appointment for a 10,000 mile check up with oil change and tire rotation on my CX-5. Checked in with Connor in the service department at 9:30, and 50 minutes later was on the road again. Perfect with a VERY competitive price. More

Just routine maintenance I had an oil change with air filters replaced 18, 000 miles on the car people were nice kept me informed, with waiting time to a minimum I would go th I had an oil change with air filters replaced 18, 000 miles on the car people were nice kept me informed, with waiting time to a minimum I would go there again. More

Excellent service!!! I don’t drive my Miata that often. I just took it for an oil change and also needed help with pairing my phone. A young gentlemen at the front desk, I I don’t drive my Miata that often. I just took it for an oil change and also needed help with pairing my phone. A young gentlemen at the front desk, I can’t remember his name, was nice enough to want to do it for me. I’m happy I can drive more often now. Thanks, keep up the good work!!! More

Nick in service was outstanding!-Damien/Courtney Nick in Service took a situation that could have been negative and turned it into an outstanding experience! We will be back!! Thank you Nick! Nick in Service took a situation that could have been negative and turned it into an outstanding experience! We will be back!! Thank you Nick! More

easy and efficient Everyone is very nice and helpful. The waiting area is clean and comfortable. They're always running on time which gets me in and out quickly. Everyone is very nice and helpful. The waiting area is clean and comfortable. They're always running on time which gets me in and out quickly. More

Customer service is always top notch! It was a breeze to set an appointment for my first oil change - awesome that it is free! I love my new CX-5, and wouldn't dream of taking it anywhere It was a breeze to set an appointment for my first oil change - awesome that it is free! I love my new CX-5, and wouldn't dream of taking it anywhere else. I have an MX5 that I also have serviced at Mazda of Roswell; John Carney will treat you right! I am so glad to have one thing that I can cross off my worry list! More

First great impression! This was my first service on my Mazda 6. Conner was friendly, helpful and thorough. He offered me a loaner car which helped me a great deal and I didn This was my first service on my Mazda 6. Conner was friendly, helpful and thorough. He offered me a loaner car which helped me a great deal and I didn't even have to ask for it. It couldn't have been a better first experience. I would like to add that I came in for an oil change and to have a door speaker looked at. I appreciate the attention to detail and friendly experience. I'll definitely be returning to Mazda of Roswell for my future services. More