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949 Reviews of Ocean Mazda Roswell - Service Center
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October 07, 2018
P et professional and knowlegeable This dealership stuff is very professional, knowlegeable and friendly. I feel very special, and my Mazda is in good hands. I always buy cars here and This dealership stuff is very professional, knowlegeable and friendly. I feel very special, and my Mazda is in good hands. I always buy cars here and use service of these people. More
by elemesheva
Verified CustomerEmployees Worked With
October 07, 2018
Good, Friendly Service Took my 2018 Mazda 6 in for the Android Auto / Apple Carplay update. I was greeted by name when I got out of the car and was told it would take a cou Took my 2018 Mazda 6 in for the Android Auto / Apple Carplay update. I was greeted by name when I got out of the car and was told it would take a couple hours. 90 minutes later, it was all done. I was shown how to pair my phone and asked if I had any other questions. They did a great job. More
by larry80
Employees Worked With
October 06, 2018
Perfect service Nice center with great waiting lounge, I usually do my jobs while I am waiting to service be done. I should mention there is free wifi Which makes you Nice center with great waiting lounge, I usually do my jobs while I am waiting to service be done. I should mention there is free wifi Which makes your waiting time easier to pass. More
by hassan.attarchi
Employees Worked With
John Carney
October 06, 2018
Got the job done at a great price This was the dealership from which I bought my car so I was really pleased when I got a special rate on my service. Quick service. Good Price. This was the dealership from which I bought my car so I was really pleased when I got a special rate on my service. Quick service. Good Price. More
by Jon.thew
Employees Worked With
John Carney
October 05, 2018
Outstanding Service Department!!! I have had several dealings with Jim Ellis Mazda in Marietta - none of them positive. Mazda of Roswell is a refreshing change. Nicholas was polite, I have had several dealings with Jim Ellis Mazda in Marietta - none of them positive. Mazda of Roswell is a refreshing change. Nicholas was polite, professional and kept me informed of progress throughout my repair. In fact, every single person I interfaced with in the service department was a delight to work with. Every single one. There is absolutely no doubt that my next Mazda will be purchased from Mazda of Roswell - 100% due to the excellent service I received. I wish I could give them 6 stars! More
by MIKEYPRO
Employees Worked With
October 03, 2018
Oil change I wouldn't go anywhere else for service to my Mazda! The service department is excellent. John was extremely helpful. Service is quick! I highly recom I wouldn't go anywhere else for service to my Mazda! The service department is excellent. John was extremely helpful. Service is quick! I highly recommend Mazda of Roswell!!!! More
by Elaine Lord
Employees Worked With
John Carney
October 02, 2018
Above and Beyond I had the best service advisor (Connor), who truly provided excellent customer service. I cannot remember the last time I received such a level of cu I had the best service advisor (Connor), who truly provided excellent customer service. I cannot remember the last time I received such a level of customer service anywhere. He was honest, communicative, respectful, empathetic, and listened to my needs. The car I took in for service is a xxx, but I had a goal and purpose and Connor helped to make that happen. Thanks Connor, I really appreciate all your help. More
by hmarta
Employees Worked With
Connor Taylor
October 02, 2018
Prompt, Efficient, and Helpful Service Visit I made an appointment online and was sent a reminder of the appointment by text message. John was available at the time I arrived and took excellent I made an appointment online and was sent a reminder of the appointment by text message. John was available at the time I arrived and took excellent care of my Mazda service needs. I waited less than 45-minutes for the service to be completed. John went over the work that was done and "punched" my key tag, which will result in a free service visit in the future. More
by David G
Employees Worked With
John Carney
October 02, 2018
On time service Mazda of Roswell is an awesome dealership that has amazing service members. I went in for a routine oil changes and brake job and they completed it in Mazda of Roswell is an awesome dealership that has amazing service members. I went in for a routine oil changes and brake job and they completed it in a very timely manner. The only recommendation I have that would have made the service 5 star would be to have them include a vacuuming and window cleaning complimentary with all services. More
by PRESSHUS1
Employees Worked With
John Carney
September 30, 2018
Work was completed. However, communications is poor I had to initiate the communication to find out status. Although they calmed they called me and text, I did not receive the communication at either n I had to initiate the communication to find out status. Although they calmed they called me and text, I did not receive the communication at either number i provided. Also, technician did not take time to place protective paper on carpet and left a black line of grease on the tan carpet. More
by JOSRIZZO
Employees Worked With
Connor Taylor
