Ocean Mazda Roswell - Service Center

Of all the cars I've owned before ...(and they have been from six different manufacturers) as I sat in the gorgeously remodeled waiting area & showroom I realized that my Mazdas have b ...(and they have been from six different manufacturers) as I sat in the gorgeously remodeled waiting area & showroom I realized that my Mazdas have been the most deeply satisfying of them all. I've never had a reason to _seriously_ question or doubt their quality & reliability and the staff in the Service Department take time to make sure it stays that way. They explain what I need to know, answer questions in detail and always make me feel like my Mazda ownership experience is _really_ important to them, like its in their DNA or something. My problem wasn't a severe or last-minute crisis by any means but that didn't prevent them from giving it the level of attention it was due - and then going beyond. I wish that things were like this everywhere, all the time. Does taking your Mazda for service actually cause you to feel good about the choice you made when you originally purchased it? If you take it to Mazda of Roswell for service, I say the answer is "Yes, it does." More

Always looking out for customer! The service team always does a great job at looking for the best and most cost effective options to address all repair items. I wouldn't think of tak The service team always does a great job at looking for the best and most cost effective options to address all repair items. I wouldn't think of taking my car anywhere else. BTW - the sales experience is just as good so it truly is the only place you need to go. More

Very informative and specializes in RX8(s) The Service Department at Mazda Roswell, was fantastic. They took care of my needs, and recall and followed up on all the other diagnostics to give m The Service Department at Mazda Roswell, was fantastic. They took care of my needs, and recall and followed up on all the other diagnostics to give me prices for the additional work at a great discount and worked with me to get my car back to me in a timely manner. Love the fact that the specialists and Service Manager specializes in RX8's as I have not seen that at another Mazda dealer and I will be back to work with Connor Taylor, and Mazda of Roswell. More

Recall The repair was fast and I appreciated that. Very pleasant to work with. I would use this dealership again. They even put two tires valve caps on that The repair was fast and I appreciated that. Very pleasant to work with. I would use this dealership again. They even put two tires valve caps on that I was missing. More

Service Center means more than serving your car Connor, I’m the Service Department, was attentive and followed up with me every step of my process with me car. His estimates were dead on and his Cus Connor, I’m the Service Department, was attentive and followed up with me every step of my process with me car. His estimates were dead on and his Customer Service is something that everyone should have. Thanks Connor. More

First Service Great friendly reception and quick turnaround of the car. The oil change was free as it was the first service but the free tire rotation made the visi Great friendly reception and quick turnaround of the car. The oil change was free as it was the first service but the free tire rotation made the visit really special More

Routine Service of CX-5 Service was efficient and polite. The waiting area is comfortable and convenient, My service was routine and it took less than an hour as it should h Service was efficient and polite. The waiting area is comfortable and convenient, My service was routine and it took less than an hour as it should have. More

Good Experience but sloppy carwash I like the general experience in total but the complementary carwash was a bit sloppy this time. I had a better experience in my previous visit. The c I like the general experience in total but the complementary carwash was a bit sloppy this time. I had a better experience in my previous visit. The carwash was a big plus for me and I was quite excited about it but this time the carwash was not as great as previous time. More

Fantastic Service Experience From beginning to end, Mazda of Roswell was fantastic to work with. Nicholas Carrara did great from the moment the appointment was set to greeting me From beginning to end, Mazda of Roswell was fantastic to work with. Nicholas Carrara did great from the moment the appointment was set to greeting me upon arrival through to completion of the service. The dealership is spotless and welcoming and provided a great place to get some work done while service was being completed. Everyone was professional, additional service items were pointed out but there was not high pressure to complete them during this visit. Two big thumbs up for everyone at Mazda of Roswell. We didn't purchase our Mazda from your dealership but you can rest assured that we will be purchasing our next one there!! Kudos and thanks for your professionalism. More

Great Service! This was my first time getting my car serviced here, and it was a great experience! Everyone I interacted with was professional, friendly, and helpful This was my first time getting my car serviced here, and it was a great experience! Everyone I interacted with was professional, friendly, and helpful! Thank you! :) More