Ocean Honda of Whittier

The customer service component was good. My complaint is that the exiting driveway is extremely steep and can ruin your whole suspension. I exited with extreme caution and still had a horrib My complaint is that the exiting driveway is extremely steep and can ruin your whole suspension. I exited with extreme caution and still had a horrible experience coming down that driveway. That driveway should have been attended to a while back!!!! I'm in total disbelief how that parking lot/service department driveway has been neglected, nothing has been done. Even though I live in Whittier and you're the closest Honda dealership to me, I will never go back. I don't was to ruin my car's suspension as I exit the service department. I paid way too much for my Honad Accord Hybrid Sport to mistreat it in any way. Also, they didn't bother to wash my car. Other Honda shops will wash my vehicles and or give me a voucher to get it washed at a near by car wash.😒 More

Great service. Made an appointment and they were so fast and nice. I wanted for my car and the experience was very pleasant. All the staff I spoke with were very fr Made an appointment and they were so fast and nice. I wanted for my car and the experience was very pleasant. All the staff I spoke with were very friendly and helpful. The work was finished on time as stated the car was clean when I received it. The only thing is I recommend that the dealer starts washing the vehicles again it helps really a lot More

The service guys are the best especially Louigi he is professional and knows how to treat people professional and knows how to treat people More

Krystal was very helpful. I appreciated all that she did to help me. Thank you I appreciated all that she did to help me. Thank you More

Very friendly and helpful team . Pablo, Fidel and David made a very easy positive experience Pablo, Fidel and David made a very easy positive experience More

I have always had a good experience at ocean Honda. Service is fast and advisors are hassle free. Service is fast and advisors are hassle free. More

Scheduling an appointment was very easy. I dropped off my Honda Pilot before my scheduled appointment. Following the appointment, I received a call within twenty minutes informing me that my I dropped off my Honda Pilot before my scheduled appointment. Following the appointment, I received a call within twenty minutes informing me that my Pilot was ready. The staff members were exceptionally helpful and friendly. Overall, I had a very positive experience! I certainly plan to return with my Pilot for future services. More

Good job of trying to evaluate problem. Keep me informed of progress. Been coming to dealership for many years. Keep me informed of progress. Been coming to dealership for many years. More

Took my car for service and they said it would be 2 to 3 hours it was there for 5 and they didn’t even finish everything. They called saying they forgot to take a picture of a part they installed and asked hours it was there for 5 and they didn’t even finish everything. They called saying they forgot to take a picture of a part they installed and asked for me to take it back and they’ll fill up my gas tank. So I took it the next morning and they never put any gas in it. Never really had a problem at this dealership and I have gotten a couple cars there in the past but this was disappointing More

As always, a pleasure being there. Fast, efficient and welcoming. The team is always ready to answer questions. The establishment is always clean. I drive from LA city just to get thei Fast, efficient and welcoming. The team is always ready to answer questions. The establishment is always clean. I drive from LA city just to get their service! More