Ocean Honda of Hanover
Hanover, MA
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Had an amazing experience and the customer service was amazing. Bridgette from start to finish insured it was a smooth process. I would not have wanted to make my purchase with anyone else. I can now say amazing. Bridgette from start to finish insured it was a smooth process. I would not have wanted to make my purchase with anyone else. I can now say I will be a life long Honda owner. More
Bridgette is extremely friendly and professional. Great to work with, the staff at ocean Honda of Hanover is a trustworthy which made me comfortable in making my decision to buy my car from them! Great to work with, the staff at ocean Honda of Hanover is a trustworthy which made me comfortable in making my decision to buy my car from them! More
Ocean Honda is the only dealership I'll go after my recent experience with Bridgette. She set me up with the exact vehicle I wanted, for a reasonable price and did it much faster than I expected. I cou recent experience with Bridgette. She set me up with the exact vehicle I wanted, for a reasonable price and did it much faster than I expected. I couldn't be happier! I have had bad experiences in the past, but when I walked into ocean Honda of Hanover I couldn't believe the professionalism and courtesy she brought to the table. More
Ocean Honda was recommended to me by a family member. I went in expecting great service but Bridget blew it out of the park. She was very helpful and clear from start to finish. 10/10 would recommend. Th I went in expecting great service but Bridget blew it out of the park. She was very helpful and clear from start to finish. 10/10 would recommend. Thank you again, Bridget! More
Worked out a deal with the sales manager Nick over email. Drove an hour to finalize, only to have the manager pretend our emails hadn't happened. I wouldn't cave to the high-pressure sales tactics and the ma Drove an hour to finalize, only to have the manager pretend our emails hadn't happened. I wouldn't cave to the high-pressure sales tactics and the manager resorted to personal attacks. More
We had a great experience with the entire staff, especially the woman who sold us the car. We got a 2021 nissan murano and the experience was so great we are driving the car right off the lot. Would especially the woman who sold us the car. We got a 2021 nissan murano and the experience was so great we are driving the car right off the lot. Would absolutely come back for future vehicles and would recommend to others. More
Switch and bait practices. .avoid at all costs..specifically asked them for a 2024 model..that informed me they had it in stock..tried to switch it with a 2023 model..I don't kn .avoid at all costs..specifically asked them for a 2024 model..that informed me they had it in stock..tried to switch it with a 2023 model..I don't know..thinking that I would not notice..just wasted my time. More
I have never had a better experience with any car dealership. The employees were so friendly and beyond helpful in getting me the best car for my needs. I would highly recommend them to anyone lookin dealership. The employees were so friendly and beyond helpful in getting me the best car for my needs. I would highly recommend them to anyone looking to purchase a vehicle!! More
On September 5th I went to Ocean Honda to test drive a truck that they had. I went for a test drive and decided to buy it. Well, that's when the games began. They advertised that payments were 505 a month truck that they had. I went for a test drive and decided to buy it. Well, that's when the games began. They advertised that payments were 505 a month. Nope not even close. Fast forward to me driving my truck 7 hours after returning home the check engine light came on.. I called them that morning and was told to bring t in. With my work schedual i had to wait until friday. Called them explained what was going on.Cmon up he said. So I told him that it may take an hour or so since I was coming from the Cape. I get there and the first thing I was told. We do not have a loaner car to give you. We have a bunch of big jobs going on and that when they get a loaner they would bring it to me and drive the truck back to the dealership. I said that I would drive it to them. we do not want to inconvenience you. so the hour ride I just did just to be told sorry no loaner. So I drive the truck for another week without inspection sticker (check engine light) I noticed that my registration was not in the glove box. Salesman was hanging on to it for unknown reason. I showed up on the following friday told them a bunch of things that they needed to address. Left with the loaner car. Drive all the way back to the cape and realize that the car I was driving had no oil in the engine and the registration was expired.So I called and was asked to return to Weymouth. I agreed and hung up. Just to have the phone ring and was told not to go because they didnt have another loaner. That I would have one the following morning. In the middle of all this I realized that in my trade in I forgot my deceased cat's collar on my rearview mirror. Could Sam go look to see if it was there. Let me look he said I will call you back. Nothing so I called two days later and asked again the person said either Sam or himself (promised) I would get a call back. NOTHING. They have had my truck for a week now and I have no idea what is going on. They sent it to a different dealer to have them work on it since it is a diesel Honda doesn't work on diesels. I'm 17 days in on my new purchase and have nothing to show for it. Plus, I still do not have a state inspection sticker. I will never buy another vehicle again. I have no idea what to do. This is my first and last time purchasing a vehicle. So PLEASE STAT AWAY from these people. They just want to rip you off and send you out the door. More