Ocean Honda of Hanover
Hanover, MA
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I have bought cars from Weymouth Honda for over 30 years. I was attracted at first by the excellent condition of the used cars I used to get there. They all drove smoothly, without rattles, handled well (the I was attracted at first by the excellent condition of the used cars I used to get there. They all drove smoothly, without rattles, handled well (the dealership was not afraid to put new tires on its used car inventory) and the valuye for price paid. When my circumstances allowed and I began to buy new cars, I found my service experience was extraordinary. Whenever I needed one, the dealership cheerfully mad a loaner car available, and I never even had to ask whether all the Honda service directives had been performed (they always had). This is an excellent car dealership that I recommend to all my friends. They buy the cars there because the price is a good value, but they stay because the dealership keeps the products in "like new" condition even years after the sale. More
I have been to Weymouth Honda several times and had excellent service. The first time I went with a 2000 Honda Civic that I bought in New Jersey. I had just moved up here and was recommended the dea excellent service. The first time I went with a 2000 Honda Civic that I bought in New Jersey. I had just moved up here and was recommended the dealership. I went in with a noise I heard and they serviced the car and explained what was wrong. The second I went was after my car was stolen in Cambridge. It was the first time I bought a car for myself and the man I looked at cars with was very friendly and informative. I told him my price range and he did not try to push me into a higher priced car. I really wanted something with 4 wheel drive for the snow in New England and found a great 2002 Honda CRV with light wear and tear. Before discussing purchasing, they were nice enough to look up the history since the car had alot of miles and advised me not to purchase if there were several previous accidents on it. Well, the car had NO accidents and had only one previous owner. I went to pick up the car with my boyfriend several days later so they could have time to make sure it was in the best shape possible. On the way there, we rolled over a nail and got a flat tire and barely made it. Even though he was driving an old car they do not normally work with, they fixed the flat without charging us anything. That is the kind of service I have come to appreciate from Weymouth Honda. I know they will be fair and kind every time I go. More
My son at the age of 18 wanted to purchase a used Honda. We knew that this dealership would find him a car that was well maintained and very safe to drive while at the same time satisfying his requests for We knew that this dealership would find him a car that was well maintained and very safe to drive while at the same time satisfying his requests for a sporty look,and a good sound system. Every aspect of the transaction went well,they even arranged for delivery of the car. More
We have bought two new cars (a Pilot and a Civic) and sold one (a used Accord), and had excellent service over the past six+ years from Weymouth Honda. Each experience was very positive and professional, sold one (a used Accord), and had excellent service over the past six+ years from Weymouth Honda. Each experience was very positive and professional, and we will definitely continue to maintain the good working relationship initially established in 2003. More
my brand new car has been in the shop more times then my last Honda I owned for 13 years. They manager to tell me nothing is wrong with my car, however, they did do work on the brakes at 7,000 miles... sho last Honda I owned for 13 years. They manager to tell me nothing is wrong with my car, however, they did do work on the brakes at 7,000 miles... should brakes need work at 7,000 miles. The service guy Bill is horrendous! I have dealt with him twice and he is very rude! Both times! I would not recommend buying from here or service from here... positives are jason the sales manager, sean in service... nice guys! More
Brought my car in for a new alternator as I was stuck and couldn't bring it to my trusted independent Honda repair-tech. They replaced the alternator but I question the parts they put in and the story they couldn't bring it to my trusted independent Honda repair-tech. They replaced the alternator but I question the parts they put in and the story they gave me (had to go 30 miles to another dealer, blah, blah, blah) and the fact that my car "dissapeared" during the repair process. All of this with a real sympathetic tone and face (key word is really "pathetic"). They charged me full retail (I guess their right but shows they are unwilling to work with a customer or retain future business) and the best part is the tech who worked on my car STOLE the gas-shocks that hold the hood open. They swapped my brand-new ones for someone elses used ones. They think I wouldn't notice but I just put brand-spanking new ones in five months ago. The ones they stole from me don't even hold the hood open. I have been there many times to buy parts (as I never really trusted them) and hear the same BS lines they give to every customer at the service desk. "We've not heard of any problem with that on your car" when they know there is a Technical Service Bulletin or Honda has refused to repair it. They then rake these poor souls over the coals. This time, it was my turn. DO NOT GO THERE! READ OTHER REVIEWS! THERE ARE TOO MANY NEGATIVE POSTS TO TRUST THESE THIEVES. THESE PEOPLE ARE UNETHICAL AND STEAL YOUR MONEY, CAR PARTS, AND MOST OF ALL, YOUR TRUST!!!! If you have to, rent a bike before trusting them. More
I got the car I wanted for the price I wanted with no hassle. The salesman, Bob Thorne, was a pleasure to work with. He was low key, played no games, and answered my questions honestly and accurately. I hassle. The salesman, Bob Thorne, was a pleasure to work with. He was low key, played no games, and answered my questions honestly and accurately. I detected no BS. If he didn't know something he just said so. James Sylvestre, business manager, again applied no high pressure sales tactics. He just described the applicable warranty products he had to offer. He impressed me as a caring and concerned person. The best interaction I have ever had with a car dealership. More
Although some other local dealerships may be similar in what they offer the consumer, we are happy to share our satisfaction with our 3rd vehicle purchase from Weymouth Honda. While some other dealerships what they offer the consumer, we are happy to share our satisfaction with our 3rd vehicle purchase from Weymouth Honda. While some other dealerships seem to train their staff as actors in terms of customer care and in terms of friendliness and reliability, Weymouth Honda's team demonstrates a mutually compatible, mutually supportive, genuine group of honest-to-goodness customer focused people. Their objective, confirmed in our 3 car purchases over the years, to offer the customer reliability in word and deed is evident from the first telephone call to the showroom to the service department (where we generally have only had ordinary service/maintainance work done since Weymouth Honda sold us good cars)! While other reviewers suggested that "they do not know what they are doing," I would counter those types of judgments as misperceptions. Actually, they know what they are doing; they just do it as a team --different people who specialize in certain areas -- are involved in the process. Sometimes, that means waiting for an extra 5-10 minutes here and there; but, my wife and I both feel that it is better to be treated well then to fly through the process like a widget on an assembly line. And, they look and converse like real people interested in pleasing. They are patient and understand the anxiety that sometimes is felt when making a purchase of this magnitude. They get kudos for keeping me calm! In terms of pricing including delivery and document fees, Honda matched our lowest bid (in our Honda Fit Sport with Nav/Stab system case -- below invoice). In terms of accessories, they did even better, with installation discounted upon our new car purchase. In terms of service, it has always been excellent. My '99 Honda Accord with 120,000+ miles runs great. Our new Honda Sport Fit with Navigation/Stabilization option, just purchased with help from President Obama and the "Clunker Deal" -- traded in '98 Dodge Caravan -- has just enjoyed its first week on the road and in our home nursery -- actually, just a garage! Anyway, we have been and continue to be impressed and pleased with Weymouth Honda's team and wish to share this with you, especially those who may be inclined to get hooked elsewhere with false smiles and false promises of future service that you may regret. Weymouth Honda, may not pour money into advertising and gimmickry, but it does offer your cup an overflowing measure of value in terms of professionalism, personal approach, price, and reliabilty of service and customer attention. I think that is really what every consumer desires. Writing independently in appreciation for their good service we are pleased to refer you to Weymouth Honda when considering your next purchase or for service. Thank you. Steven and Myrna Dress More
I was involved in an accident around July 11, 2009 which was 100% the other driver's fault according to the MSP and so we had a 'Total Car Loss' check from the insurance company. My wife and I discussed get was 100% the other driver's fault according to the MSP and so we had a 'Total Car Loss' check from the insurance company. My wife and I discussed getting a used 2005 to 2008 CR-V. After visiting the Weymouth dealership a few time to look at the used selection, we decided that a new 2009 CRV AWD LX would be our best choice for the money. I contacted 5 other dealerships besides Weymouth and asked for their best earnest price. After 3 weeks, 3 had eliminated themselves stating they could not beat the best price we were offered. 2 were close, and then there was Weymouth Honda. I gave our salesperson the last chance of any dealership to match or beat the best price we had been offered and he did. We agreed on a price over the phone on Friday, July 31, 2009. It would be on a vehicle that was going to be delivered the next week. Since he was local, as I live on the South Shore, the price was where I wanted to be, and my wife and I were going in on Saturday to sign the papers. A few items of note about this situation. 1) Sales tax went up Aug 1, 2009 and we were going to be buying the car under the new 6.25% sales tax. All of the quotes I got were in the month of July 2) My wife is a few weeks away from delivering our first baby and on limited activity. She was a little tired, but wanted to get this car purchase done before the baby arrives. 3) On the phone on Friday, I told our salesperson that I wanted "zero drama" during our visit on Saturday. No surprise numbers on the purchase agreement, nothing to upset my wife. He assured me there would be no such thing. We went in Saturday afternoon, and blam. I was told that the price was so low yesterday when it was quoted because it included $500 Cashback to Dealers that Honda, he just found out, Honda had sent out a notice and had discontinued this incentive as of July 31, 2009. He was going to check to see if was still available and get back to us on Monday. I was livid and told them this is exactly what I has wanted to avoid as I did not want to stress out my wife for obvious reasons. He stated we could write a contract with a contingency that if the $500 was indeed unavailable, either I or Weymouth Honda could get out of the agreement and that he would call me on Monday. Something was not right, so I calmly informed them I had walked away from a deal that was $30 more than theirs the night before at another dealership to come to their dealership and reitterated that this is exactly the kind of xxxxxx business I wanted my wife not to be exposed to. We politely excused ourselves and went home. I believe the internet is the bane of some dealerships existence. I checked Edmunds.com, cashback was still available, checked carpricedatabase.com, same information. I called the dealership in Illinois, where we moved from, and where my wife had bought the car that was totalled. I spoke with a helpful salesperson, told them I was outside of their market, but wanted to confirm the information that Weymouth Honda had told us. He stated, at least in their market, there had been no such notice from Honda and that bulletins of that sort would be national. I confirmed this with another dealer in the Boston area and my wife and I decided that althought the convience of getting the car close by, they had irrepirably damaged the trust that had been developed over the previous 3 weeks. We were home for less than an hour when we get a call, saying "Come on down, the deal is good." My wife is leery at this point, since the previous information was that we would hear back on Monday. My wife felt uneasy about proceeding with Weymouth Honda and for anyone who has a pregnant wife, "what mama wants, mama gets". I called another dealership, they said they would honor the quote from the day before, and I gave them a deposit over the phone. Our salesperson and the Sales Manager from Weymouth Honda called us within the hour. I spoke only with the salesperson and I told him that my instructions from the day before were very clear, no fudging the numbers, no moving targets, and since that had not happened, We were going with another dealership. It was nothing personal, but just business. I will not go back to Weymouth Honda nor can I in good faith, recommend it. More
I purchased a Honda Civic from Weymouth Honda 16 YEARS AGO because they were they only dealership with "no hassle new car pricing." This concept was very innovative back then and Weymouth Honda was way ah AGO because they were they only dealership with "no hassle new car pricing." This concept was very innovative back then and Weymouth Honda was way ahead of their time (as most forward thinkers are.) What a wonderful concept, that everyone pays the SAME PRICE for the same car. No hours of negotiating or wondering if you got a good price..... I found them honest, low key, no pressure to buy, 16 years ago. Fast forward to today..... We've moved away from Weymouth but are in the market for a new car. So, I've gone into local dealerships but didn't care for the sales tactics, aggressiveness, quoting only MSRP, dishonest. So, I emailed Weymouth Honda and Lawrie sent me the price immediately, then, located the car with the options in the color that we wanted. Today, when I walked into Weymouth Honda, 16 years after my first purchase there, it was like coming home. I was at ease. Everyone is relaxed, no pressure, and refreshingly HONEST. If I ask a question, I get an answer. If Lawrie didn't know, he asked Eric, the service manager. I also talked with Eric and he was kind enough to explain to me about the dash design on the 2009 Civic. I LOVE WEYMOUTH HONDA. I realize that Weymouth Honda is small (space is tight) and not new and expansive like some of the other dealerships. The GOOD NEWS is they sell the same cars for a BETTER PRICE. The BEST NEWS is they are HONEST. For me, it's worth the hour drive to go back to Weymouth Honda. If you are buying a new Honda- call, email or go Weymouth Honda. We want to thank everyone there for the way they do business- it's the right car and the right dealership for us for a second time. More