
Ocean Honda of Brockton
Brockton, MA
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McGovern is A ok in our eyes My wife went in for service on Friday January 4 2019 and had a minor inconvenience with an employee while she was there, however McGovern reached out My wife went in for service on Friday January 4 2019 and had a minor inconvenience with an employee while she was there, however McGovern reached out in a very personal and considerate way to resolve the situation. Thank you More
Incompetent and Dishonest Got a letter from Honda regarding a recall of my 2018 Honda CRV. Made appointment with McGovern Honda two weeks ago on my only day off. Three hours be Got a letter from Honda regarding a recall of my 2018 Honda CRV. Made appointment with McGovern Honda two weeks ago on my only day off. Three hours before the appointment, they cancel it, saying that they ran out of parts for the recall. There are no parts needed, it's a software update. I won't be buying anything or having my vehicle serviced by such a dishonest dealership that blatantly lies to customers. More
AFTER DEAL MADE RENEGED ON PRICE IN WRITING Made a deal on the phone, went in with wife to go over deal, said would go to lunch and decide. Waited a day called to make sure deal was still on,the Made a deal on the phone, went in with wife to go over deal, said would go to lunch and decide. Waited a day called to make sure deal was still on,they said yes. Drove in to sign deal, drove an hour away. Arrived picked out color and car was suppose to get $4950 off as quoted with email. When arrived and ready to go and told them I would get my Honda Care on my own, they balked at the price. They knew I knew how much it really cost to purchase it anywhere at any Honda dealer. The Honda Care had nothing to do with the deal. Was lied too from the beginning to end. S.H. More
Unforgettable experience. I had met a sales person name Carly, I was very happy with his service and he is very patient,comprehensive and friendly. M.M I had met a sales person name Carly, I was very happy with his service and he is very patient,comprehensive and friendly. M.M More
Very happy. I was very please with my purchase. I walked in and was approached by Carly Charles, with a great attitude and great smile. I Love how he took patienc I was very please with my purchase. I walked in and was approached by Carly Charles, with a great attitude and great smile. I Love how he took patience and time with me and finalized my purchase. I'm very pleased overall. Thanks Carly Charles. More
This was our best new car buying experience in over 30 yrs! Mary Lopez made our 2018 CRV purchase an absolute pleasure. She was very professional, friendly and thorough in explaining all features of the car. We Mary Lopez made our 2018 CRV purchase an absolute pleasure. She was very professional, friendly and thorough in explaining all features of the car. We never felt pressured, and she was helpful every step of the way. She even drove 30 minutes to my office to obtain a signature for the RMV so that my wife could pick up the car the same day. Talk about unexpected service! McGovern Honda's pricing was fair and reasonable as well. Overall we were very satisfied with our buying experience, and we love the car! More
Great experience! I recently purchased a Honda Civic from McGovern Honda, and I love it!! Mary Lopez was so patient and helpful. She clearly knows a lot about the car I recently purchased a Honda Civic from McGovern Honda, and I love it!! Mary Lopez was so patient and helpful. She clearly knows a lot about the cars she sells, and she helped me figure out which was the best car for me. Junior from finance was super efficient and answered all of my questions about my loan. I would highly recommend McGovern Honda. Ask for Mary! More
Was decieved I made it CLEAR I did not want my credit run! He assured me it was just a general inquiry and would NOT effect my credit! That’s was a LIE! I made it CLEAR I did not want my credit run! He assured me it was just a general inquiry and would NOT effect my credit! That’s was a LIE! More
Salesmanship I had a wonderful experience with Jared as compared to a negative one with another dealership. He was kind, honest and patient. I got a great deal o I had a wonderful experience with Jared as compared to a negative one with another dealership. He was kind, honest and patient. I got a great deal on a 2018 Honda Fit 5 door EX. The process was seamless. I truly appreciated that he took the extra time to set up things beyond just the explanation of how everything worked even if I had to ask him to go over it again. And the free diner was a pleasant plus. Thank You. Patti More
Must see Mary! Mary Lopez did an amazing job helping me get the car I wanted. My situation was a unique one and she was very patient and understanding with me throug Mary Lopez did an amazing job helping me get the car I wanted. My situation was a unique one and she was very patient and understanding with me through out the entire process! No gimmicks, just straight forward. You must come see her! More