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Ocean Honda of Brockton
Brockton, MA
367 Reviews
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Showing 367 reviews
September 26, 2011
We asked for quotes on a new 2011 Pilot EX-L. Received a prompt, very competitive price via email within a day. When I followed up on the quote with a phone call, I was able to settle on a very good price f prompt, very competitive price via email within a day. When I followed up on the quote with a phone call, I was able to settle on a very good price for the vehicle we wanted, subject to the trade allowance. We felt the trade offer was within the range of suggested values from the web and closed the deal reasonably quickly. Our salesperson was great! Her name is Gail Randall and she was a pleasure to deal with from start to finish. The whole experiece was quick, but satisfying and pleasant. IWe would recommend this dealership to friends and family, and would return. Gail was delightful, patient, and knowledgeable. We would rate the experience as very positive for all these reasons. More
by WGeary
Employees Worked With
Gail Randall
September 23, 2011
As our two sons are now out of the house, I was looking to replace my 2000 Odyssey with a smaller, more fuel efficient vehicle. I have been very impressed with the quality of Honda vehicles, and spoke with to replace my 2000 Odyssey with a smaller, more fuel efficient vehicle. I have been very impressed with the quality of Honda vehicles, and spoke with numerous people I trust for advice on both Honda and other makes, and also utilized other online resources, such as Edmunds.com. My wife and I decided to visit Bernardi Honda because of their large inventory and also knowing that they had recently opened and therefore might offer competitively favorable pricing. We felt very comfortable working with the sales consultant, Barclay Conte, as he was both personable and knowledgeable. Most importantly, he listened and responded to our questions without exhibiting the typical car salesman pressure that can make the purchasing of a vehicle so stressful. We were also very comfortable with the other professionals we associated with. From management to maintenance, top to bottom, I came away believing that this is a quality run dealership. I wound up purchasing a Honda Fit, and could not be more pleased with the car, the pricing, and our overall car buying experience, and would readily recommend Barclay and Bernardi Honda team to others. Sincerely, BH, Mattapoisett, MA More
by cghurlburt
Employees Worked With
Barclay Conte
September 15, 2011
Exceptional experience. Chris is an excellent salesman. He had great knowledge on the vehicle I bought. He answered all my questions. He was very cordial and had great communication skills. Bernardi i He had great knowledge on the vehicle I bought. He answered all my questions. He was very cordial and had great communication skills. Bernardi is fortunate to have Chris on board. I would recommend this dealership to anyone who wants a professional,efficient,rewarding buying transaction. More
by MasciaTerry
Employees Worked With
Chris CorriveauE
September 15, 2011
I went to Bernardi Honda, specifically because of Barclay Conte. I knew he would handle my auto choice professionally and carefully. He didn't disappoint - the whole experience proved my choice to be correct Conte. I knew he would handle my auto choice professionally and carefully. He didn't disappoint - the whole experience proved my choice to be correct. I love my new car, and will recommend Barclay to anyone in the market for a car. I was also impressed by his manager, and the finance representative. When I returned the following week to get my new car inspected, I was met by a representative who took the car, and handled the transaction for me. Can't ask for more. Again, if anyone is looking for an auto, I will send them to Barclay! More
by macpina
Employees Worked With
Barclay Conte
September 08, 2011
After being disappointed with many Honda dealers in this area we finally found Bernardi in Brockton. I could not have asked for a better buying experience. The staff we very friendly specially Jim Roane who area we finally found Bernardi in Brockton. I could not have asked for a better buying experience. The staff we very friendly specially Jim Roane who was extraordinarily pleasant though the whole buying experience. The business person Maria was very pleasant as well. We bought a great car, 2009 Honda Accord EX, with low millage, for around $17k. Would love to go back and buy my next car here and I wholeheartedly recommend this dealership More
by rajadurai
Employees Worked With
Jim Roane
September 07, 2011
We were greeted by the internet sales department representative when we arrived. Compared to other new car dealers we have recently frequented, actually meeting the dealership internet representati representative when we arrived. Compared to other new car dealers we have recently frequented, actually meeting the dealership internet representative we established an e-mail relationship with, was a new exoerience. We were introduced to a salesperson, and after the usual smalltalk, we got down to the business of examining vehicles. We had previously done our homework, therefore knew specifically what vehicle we were looking for. It was enjoyable to not have the salesperson make an attempt to steer us toward a vehicle we had no interest in. The salesperson was able to immediately set-up a test drive of our desired vehicle. The pre-test drive vehicle information session was informative and helpful. We were encouraged to take as long and diverse a test drive as desired. We did so. The test drive sealed the deal for my wife. Then came the "what color" decision. On an extremely hot, humid day, the salesperson displayed remarkable patience as my wife took over almost 2 hours to make her color decision. Then it became necessary to complete every customer's least favorite part of the sales transaction. That is, the dickering over the price. AT one point the assistant sales manager saddled-up to our table and began the negotiations in earnest. Surprisingly, his initial offer to come down $800. from the MSRP was all he was willing to do. I displayed to him an internet price quote for the same vehicle from aother Honda dealer. Immediately (really with no hesitation)he stated that ther ew as no way he would be able to match that offer. Very little room for negotiation. My wife and I immediately got up to leave and in fact were literally walking out the door when we were again intercepted by the internet sales manager we had initially met. He asked us if we had made a purchase, we told him the story, and he told us to wait so he could look into the situation. Within minutes he assured us he felt he could work something out to make a sale. He did so and to our satisfaction. The story end with a visit to the finance dept. which was as pleasant an experience as possible when taking out a loan for $19,000. Thank you. More
by rvoyer
Employees Worked With
Lunel Myrthil, Lunel Myrthil
August 30, 2011
The only problem I had we it took a long time to get plate transferred. The place is great and you can have your car washed there for free and you can eat there they have a grill inside. plate transferred. The place is great and you can have your car washed there for free and you can eat there they have a grill inside. More
by Richard1944
Employees Worked With
Cole
August 22, 2011
It was easy to get an employee to help you. Senior staff assigned a junior staff to fill out paperwork. The junior staff was not very experienced which made the visit a little lengthy. The dealership went a assigned a junior staff to fill out paperwork. The junior staff was not very experienced which made the visit a little lengthy. The dealership went a little overboard with follow up calls. Overall it was a good experience. More
by smcenter
Employees Worked With
Jamal Harris
August 21, 2011
Bernardi honda if you like loud,rude,in your face kinda sales people got here. you wont be disapoited. The guy named bruce all he did was yell at me "why cant you afford it" "c'mon you kiddin me a kid coul sales people got here. you wont be disapoited. The guy named bruce all he did was yell at me "why cant you afford it" "c'mon you kiddin me a kid could do it" he was a horriable sales manager, an it wasnt worth my time as a customer however i did buy the vehicle because my salesman lunell was great!! More
by torch86
Employees Worked With
bruce
August 18, 2011
This dealership really knows how to do the business. I negotiated a price after placing an online order through www.honda.com. Although there was some negotiation still involved after that, I believe I go negotiated a price after placing an online order through www.honda.com. Although there was some negotiation still involved after that, I believe I got treated well and got a good deal price wise also. Once the deal was done, all the employees were really friendly and have tried helping out as much as possible. One important thing that I noticed here was that the sales people were not forcing you to make a deal...they just gave you the facts and I did not feel that I was being forced to make a decision. The other benefit with this dealership is that they have a large collection of cars in almost every color and every make and model. That definitely helps in getting the exact car that you are looking for, instead of the dealership trying to sell you whatever they have in their lot. A nice experience over all. More
by carbuyer222222
Employees Worked With
Kimberley Reed
