Ocean Honda of Brockton

We purchased a Honda Civic SI. Let me start by saying that my husband was trading in his BMW to a Honda which he was very nervous about doing. Lunel was so helpful and new his stuff, my husband is a ver that my husband was trading in his BMW to a Honda which he was very nervous about doing. Lunel was so helpful and new his stuff, my husband is a very hard sell. Lunel was very patient and asked all the appropriate questions and answered all my husbands questions about switching to a Honda. He absolutley loves his new car and we would recommend Lunel to anyone. We also worked with Chris in the finance department which went above and beyond to help with the financing. Lunel also stayed right with us in the finance office to make sure there were no issues, not many places let the salesman in the finance office or the salesman choosing to stick with the customer. We will tell everyone we know to purchase their vehicles here. More

We are very pleased with our New 2013 Accord Sport, Our wonderful sales man Lunel Mythil was great with all our questions and concerns. We will be raving about the service we received to all our family and wonderful sales man Lunel Mythil was great with all our questions and concerns. We will be raving about the service we received to all our family and friends, and send anyone we know that is interested in buying a car your way! More

Between my family and friends we purchased 3 new Hondas from Bernardi in the last year. Our experiences have all been positive until now. We were all promised in writing FREE car washes for as long as we o from Bernardi in the last year. Our experiences have all been positive until now. We were all promised in writing FREE car washes for as long as we owned the vehicles. I have been inquiring for the past 60 + days about a car wash and I'm told today that there is an issue with the water quality and there is no immediate plan to re-open the car wash. I spoke with Michael Altieri and was given no satisfactory response, only that they're working on a resolution. Asked if they would provide vouchers to another local car wash or any compensation and his answer was no. I find this unacceptable and recall how insistent the sales and service people were for us to submit our surveys with an "excellent" rating. We all submitted our surveys with excellent ratings, but now wish we could retract them as their true colors now show when a problem arises. The true test of good service is how problems are handled and I feel Bernardi failed miserably. More

I visited Bernardi Honda in Brockton today, what Gorgeous looking facility spacious with tuns of great Selection on the lot to choice from. I like that!! On the inside was such comfortable setting but mos looking facility spacious with tuns of great Selection on the lot to choice from. I like that!! On the inside was such comfortable setting but most important about my visit today was dealing with David the internet manager and the General manager Geoff they were terrific. they answered all my questions and I'm tough to please but they did!!! I got great deal and can't be any happier. Thank you Honda Brockton team. More

I recently purchased a new Honda from Bernardi in Brockton. I am a first time new Honda buyer and was totally impressed with what a completely different experience I had at Bernardi vs. other dealer Brockton. I am a first time new Honda buyer and was totally impressed with what a completely different experience I had at Bernardi vs. other dealers - large or small. Lunel Myrthil, my sales representative, was extremely well informed, polite and curteous, and listed to all my questions and concerns. He was very proactive about communicating each step in the sales process and went out of his way to make sure I had a positive experience. The dealership is very clean and well equipped, and everyone I met there was professional and curteous. More

Our overall experience with the dealership was very positive. The main reason for this was the willingness of Katherine Kulikowski to do everything in her power to aid and assist us under less than per positive. The main reason for this was the willingness of Katherine Kulikowski to do everything in her power to aid and assist us under less than perfect circumstances due to our financial status. Although this encounter did not end in a sale, we will definitely purchase our next vehicle here as soon as our financial situation improves. We would also like to thank the other members of the staff who worked with Katherine to try to make a deal for us. Allen & Della Bonfilio Holbrook MA More

My experience buying my new CRV was very positive thanks to Max Meritil. He was very patient and answered my questions. He even got me the color I wanted. I would recommend asking for Max. He kept me in to Max Meritil. He was very patient and answered my questions. He even got me the color I wanted. I would recommend asking for Max. He kept me in the loop thoughout the whole process. I'm sure If I have further questions he would readily take the time to help out. Thank You, Max for everything. R.L. More

LUNEL MYRTHIL IS A CONSUMMATE PRO. HE KNEW THE PRODUCT (HONDA FIT)VERY WELL. HE GATHERED INFO ABOUT MY PREFERENCES AND FINANCIAL CAPABILITY, HE KEPT ME ENGAGED IN CONVERSATION WHILE HE WROTE NOTES AND R (HONDA FIT)VERY WELL. HE GATHERED INFO ABOUT MY PREFERENCES AND FINANCIAL CAPABILITY, HE KEPT ME ENGAGED IN CONVERSATION WHILE HE WROTE NOTES AND RESEARCHED DURING WHAT WOULD USUALLY BE A QUIET TIME, WHICH MADE THE TIME FOR ME PASS BY WELL. HE EXCUSED HIMSELF WHEN HE WOULD LEAVE TO DISCUSS THINGS WITH HIS SUPERVISOR AND WAS GONE ONLY SHORT PERIODS OF TIME. I HAVE ALREADY RECOMMENDED HIM TO A FRIEND AND I RECOMMEND HIM TO ANYONE LOOKING TO TRADE OR BUY NEW OR USED. HE IS AN EXCELLENT SALES CONSULTANT. MY EXPERIENCE WITH THE FINANCING SIDE OF MY PURCHASE WAS JUST AS POSITIVE. CHRIS RAPOSO KEPT ME ENGAGED IN CONVERSATION AS HE PREPPED ALL THE PAPERWORK WHICH WAS A LOT AND EXPLAINED EACH DOCUMENTS' PURPOSE. PREVIOUS TO GOING INTO HIS OFFICE HE WAS SEARCHING FOR THE LOWEST FINANCING HE COULD OBTAIN FOR ME....LOWER THAN MY OWN CREDIT UNION. BERNARDI HAS GOOD EMPLOYEES; I WILL GO TO THAT DEALERSHIP FOR FUTURE PURCHASES. More

I had stopped in to look at a pre-owned vehicle and was immediately greeted by Katherine. She was very pleasant and took her time trying to determine my needs. I did not feel pressured at all. The entire s immediately greeted by Katherine. She was very pleasant and took her time trying to determine my needs. I did not feel pressured at all. The entire staff is professional and all of my concerns were addressed. I also was impressed with the credit manager Chris. He was efficient. More

Excellent Experience. Love the car. Salesman was very helpful and knew his material. This is our first Honda ....had a Toyota before. The car handles very nicely! Richard & Victoria Lovell very helpful and knew his material. This is our first Honda ....had a Toyota before. The car handles very nicely! Richard & Victoria Lovell More