Ocean Honda of Brockton

My experience at Bernardi Honda of Brockton was by far one of the best experiences that I have had dealing with a car dealership. My sales consultant Jim Roane, was such an awesome person to work with. one of the best experiences that I have had dealing with a car dealership. My sales consultant Jim Roane, was such an awesome person to work with. I felt that he did not fit the part of the car salesman stereotype of being a pushy buy this car right now salesman. He spoke and carried himself as a professional however had the appeal of just a real guy talking to you about cars. He explained everything to me and not once did I feel like a bother when I didn't understand and asked him to explain things again. Jim is the type of guy that you would definitely want as your salesman because you will not feel as if you are part of a assembly line of customers. More

Jim was fantastic throughout this whole process of my getting a new CRV. He put me at ease and made the whole process fun and stress free. It was his main goal to be sure that I was happy and satisfied getting a new CRV. He put me at ease and made the whole process fun and stress free. It was his main goal to be sure that I was happy and satisfied with everything. More

Our experience at Bernardi Honda began with the cheerful and friendly greeting of Lunel Myrthil as we examined the vehicles we were interested in at the lot. Since we knew the model that we wanted, he sho and friendly greeting of Lunel Myrthil as we examined the vehicles we were interested in at the lot. Since we knew the model that we wanted, he showed us the features, answered our questions and discussed the vehicle in general. Following our eventual purchase of the truck, he handled the paperwork in an efficient manner. Prior to our leaving, he sat with us in the truck and showed us the features on the dashboard and other areas of the interior of the truck. He explained as we, ourselves, used them, and took all the time we wanted to make sure all of our questions were answered and that we were comfortable with handling the truck. We were impressed in general with the dealership, as the management, sales and service departments worked together in a professional and friendly manner. More

We recently bought a used minivan at Bernardi. Although there were only a few vehicles on the lot that fit our needs (which is a given when you’re buying a used car) we wanted to visit Bernardi based on th there were only a few vehicles on the lot that fit our needs (which is a given when you’re buying a used car) we wanted to visit Bernardi based on their excellent reputation for service in the community. We were immediately assisted by Sam Casseus on the sales floor, and I am so glad! He was incredibly informative about each vehicle we test-drove, and was not pushy at all. The final negotiating process went as smoothly as possible, and the financing and pricing wound up about as we expected. Although the vehicle came without floor mats or a dvd remote, Sam followed up and got us everything within a very reasonable timeframe. On our first trip back for a final registration inspection, the service crew saw that I had both kids with me that day, and expedited the process in just over ten minutes! By the time we left, my kids were even begging to come back! All-in-all, the only surprise about Bernardi was how low-pressure and family friendly they truly are. We will definitely be back for our future auto purchases! More

Great customer service! Thanks for taking the time to answer all of our questions and helping to make everything go smoothly. Thank you for the wonderful experience!!! answer all of our questions and helping to make everything go smoothly. Thank you for the wonderful experience!!! More

I bought Honda Pilot from Bernardi Honda Brockton. It was a great experience. Very relaxed atmosphere and reasonable prices. I felt very comfortable dealing with Mr. Bill Goodwin. He was prompt, to the point a great experience. Very relaxed atmosphere and reasonable prices. I felt very comfortable dealing with Mr. Bill Goodwin. He was prompt, to the point and very proactive. He responded to all my questions and doubts very patiently. I had a question about some connections of the trailer hitch wiring; and he was as enthusiastic as I was to crawl under the car with me and have a look at it. I rarely find sales people who are ready to go that extra mile. Bernardi showroom did not try to sell me things I did not want. they explained me the options and costs well. My finance application took some time as there were other people in queue before me but once I was in with Chris, their financing guy, it took hardly few minutes. My car was ready on time. Bill was busy at that time but he asked Rafael to help me. He too was very helpful and forthcoming answering my questions about the operations of the vehicle and all its bells and whistles. Thanks guys More

I was looking to upgrade from a 2002 Honda CR-V to a newer vehicle. After extensive research we decided on Bernardi Honda of Brockton. Walking into the dealership I knew what I was looking for. I was gr newer vehicle. After extensive research we decided on Bernardi Honda of Brockton. Walking into the dealership I knew what I was looking for. I was greated by Sam Hasan and he was fantastic. He gave us everything straight. Eventually we drove home in a 2012 CR-V. I would highly recommend this dealer. More

It was clear that Bernardi Honda wanted my business, and that they were interested in me getting a car that I would be happy with. I never felt pressured by them, but they were available to answer my questi that they were interested in me getting a car that I would be happy with. I never felt pressured by them, but they were available to answer my questions and help me. Shawn Henry, my salesman, was honest and straightforward. He helped me find a good car for me, worked with me to negotiate an excellent price, and then made sure that the amount I paid was exactly the price we had negotiated. Shawn had to pick-up the car I wanted at another dealership. He made the trip, and got my car ready quickly. I have never had such a good experience buying a car. More

Kevin Vaultinot was extremely helpful and very conscientious. His manner was informative but I did not feel pressured.I actually enjoyed the process of buying a car for once. conscientious. His manner was informative but I did not feel pressured.I actually enjoyed the process of buying a car for once. More

I walked in and was immediately greeted by the receptionist. I explained that I received an internet quote, and wanted to discuss purchasing a new vehicle. She paged for a sales associate. Sonny O receptionist. I explained that I received an internet quote, and wanted to discuss purchasing a new vehicle. She paged for a sales associate. Sonny O approached and introduced himself, with a great smile. For the next 2 1/2 hours we discussed features and models, and began the negotiating. The demeanor was always professional and pleasant. I told him from the outset that his and one other dealership were close in pricing on the vehicle I wanted. I had also researched prices for my trade in. As we came to a point of little movement, and no deal reached, I told him I'd like to take his offer, and sit at the other dealership to get a comparison. He noted when prospective buyers leave, they do not return (sale lost). He finally asked for a number that would make me happy. I gave him a number I felt was reasonable. He excused himself for one more trip to talk with the sales manager, general manager, or maybe just to stretch his legs. Does anyone really know? He came back with an offer that worked. A handshake and it was a deal. I would strongly recommend considering Sonny and Bernardi Honda of Brockton for your next purchase. More