Ocean Honda of Brockton

Upon first arriving at Bernardi Honda, my wife and I were greeted initially, by a salesperson whom we expressed that we were only looking. He stated to take your time. He had in now way pressured us at any greeted initially, by a salesperson whom we expressed that we were only looking. He stated to take your time. He had in now way pressured us at any time and we were free to walk about the lot unhindered. When we finally decided to speak to someone, we chose Lunel due to his friendliness right from the start. Lunel proved to be a very helpful and accommodating individual. He worked with us and the sales team in trying to keep us within our budget which we truly appreciated. Lunel is a very personable and friendly person. Not only did he help us with our purchase, but he knew it was getting late and he offered us lunch, on the house! We gladly accepted. My wife and I had planned to look at other dealers which we had researched, in advance. After meeting and dealing with Lunel, we had no intentions of looking any further. I would highly recommend Lunel as a salesperson to deal with at Bernardi Honda. In addition to Lunel, the entire staff's overall professionalism, friendliness and genuine pleasant attitude was a definite plus. Sincerely, Arthur & Doreen Gravelle More

I was looking for a used RAV4 Limited. After two weeks of looking on line and at local dealerships, I found a 2010 RAV 4 Limited at two dealerships. I looked at the Bernardi Honda Rav first, got a price i of looking on line and at local dealerships, I found a 2010 RAV 4 Limited at two dealerships. I looked at the Bernardi Honda Rav first, got a price including my trade in. The RAV was exceptionally clean, I asked to view the RAV in the new car delivery area and our salesman ( Jim Roane ) was very accommodating . I then went to Boch Toyota to view their 2011 RAV 4 Limited. Boch's RAV was an absolute mess, my wife and I sat in the car for a trust drive and we noticed it reeked of smoke, and was dirty. The outside was full of dents, scrapes and dings. The salesman had our car appraised during the test drive. They offered $2100 LESS for my trade than Bernardi did ( what crooks and what a joke of a dealership ). I called the sales manager ( William Tulloch ) back at Bernardi and made an offer that he accepted. So, bottom line, Bernardi was fair to deal with, the personnel I dealt with were professionals. I would definitely recommend others when purchasing a vehicle to give Bernardi Honda in Brockton Ma a try. More

Amazing people.. It had to happen at the right price, all in one day and they all stayed late to make it happen!!! Thanks to all at Bernardi, including Meghan and the used car Manager and the GM. Ty, r all in one day and they all stayed late to make it happen!!! Thanks to all at Bernardi, including Meghan and the used car Manager and the GM. Ty, really. More

My name is Catherine Silva, I went there to co sign for my granddaughter, Jazmin Lacy, that bought a Honda Accord Coupe used 2009. The people they were fantastic. The salesman went out of his way and h my granddaughter, Jazmin Lacy, that bought a Honda Accord Coupe used 2009. The people they were fantastic. The salesman went out of his way and helped us. The general manager was fantastic. We had a problem with the insurance company and we were there till way after 5 to get the car registered. We had to go through a different insurance company, the insurance company we had tried had said everything was all set, then they couldn't send the RMV1 form had something to do with the fact my granddaughter was registering in Mass and the car was going to be garaged in South Carolina at the base she is stationed yet. What a mess with went through. Thank god we were able to get another company to handle this. I tell you everyone there was some helpful and pleasant and very patient. I would recommend you people to anyone who is looking for a car. I had purchased mine Honda at Silko in Raynham and if I ever need to buy a new one I will go there. Thank you for everything. Catherine Silva More

Lunel is awesome and very friendly, I would definately work with him again. My car looked great when it was done even my 4 year old noticed how clean it was work with him again. My car looked great when it was done even my 4 year old noticed how clean it was More

5 star experience from start to finish for these guys !!! Mike Barakat & Bill Tulloch were great to deal with during our purchase of a new Honda CRV . Keith did a great job in F& I wrapping up the loan proc Mike Barakat & Bill Tulloch were great to deal with during our purchase of a new Honda CRV . Keith did a great job in F& I wrapping up the loan process/paperwork delivery. I had been in the automobile business myself for 24 years as a manager and can honestly say they were professional & courteous throughout the process. I will recommend my previous clients as well as family & friends to buy a new or pre-owned automobile from Mike. Job well done and keep up the good work !!! Remember ... you can always replace a car but you can never replace a customer !!!!!! More

Sam Casseus was great! Answered all my questions about vehicle and provided a great review of all the features. No hassles. Sam gets a "5", but giving "4" for overall experience. Didn't need the pitch fro vehicle and provided a great review of all the features. No hassles. Sam gets a "5", but giving "4" for overall experience. Didn't need the pitch from the Sales Manager; this almost lost the sale because I started to re-examine everything. Also, just a little too "salesy". Had an email from dealership after submitting application for financing, but when I tried to reach individual at number provided nobody knew who I was referring to and indicated the extension didn't exist. This was confusing. When reviewing financing, one thing really bothered me and couldn't be explained. I think I should be able to get an explanation for any number on any document that I'm being asked to sign. Otherwise, all went smoothly. More

Jared was very helpful and professional. He has excellent customer skills and I would buy my next car here. It was a great first car buying experience. He was informative and realistic. It was a great overal customer skills and I would buy my next car here. It was a great first car buying experience. He was informative and realistic. It was a great overall experience. More

My husband and I went there to look at a mini van we saw online on a Sunday. Our sales person was Sam Casseus. We had our children and dog with us. Sam was very friendly, professional but relaxed. He was ve online on a Sunday. Our sales person was Sam Casseus. We had our children and dog with us. Sam was very friendly, professional but relaxed. He was very welcoming to our dog and children. Sam has a very warm and caring presence. We did buy the mini van and went back on Monday with our dog. Everyone was again very friendly and welcoming. The dealership itself is very clean and roomy with great accommodations. The finance man we dealt with was Charlie who was also a part of making the experience great. I have bought many cars in the past and have always gotten the feeling that the salesman was just a salesman playing the usual game. Even if this is the case I did not feel like it was. I would definitely recommend this dealership and definitely do business with them going forward. More

My salesman, Jim Roane, was great. He was courteous, cordial, helpful, and knowledgeable. I would go to him again for a car without hesitation. As for my experience in the Business Office, I was not h cordial, helpful, and knowledgeable. I would go to him again for a car without hesitation. As for my experience in the Business Office, I was not happy. I felt I was being held hostage. I was there for nearly 3 hours. He tried to sell me on maintenance and gap insurance. I did not want this and kept insisting I was not interested. Finally I told him I wanted to talk with my insurance agent. She said she did not feel I needed this due to our driving record so again I said I did not want it. He said he was very surprised that my insurance agent did not recommend it. Enough. With that, we got up and left. I was so exhausted from this ordeal I had to come home and rest. Because of Jim Roane, I would go back but would refuse to sit in the business office again for three hours. What a turn off. More