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Ocean Honda of Brockton

Brockton, MA

4.6
385 Reviews
We get it – there are tons of places you can go to buy a car around Brockton. But if you’re after a Honda dealership that’s known for top-notch cars and friendly, reliable service, Ocean Honda of Brockton is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Boston, Stoughton, Abington, Canton, or Bridgewater, we’...
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300 Manley St

Brockton, MA

02301

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Showing 385 reviews

October 12, 2014

Love the sales/experience this dealership is stress-free, hassle free, great ppl who I dealt with. Lunel was excellent through the whole process of buying my accord sport! Rec More

by itw78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lunel Myrthil
October 01, 2014

Bait and switch, or plain incompetence? Looking for a first car for my son, we found one the Benardi website that looked pretty good. We live about a 40 minute drive away, so I called their More

by lexington 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Agent isn't listed
Oct 09, 2014 -

Ocean Honda of Brockton responded

Hi John, My name is Brian Jones and I am the General Manager at Bernardi Honda Brockton. I am the person that called you after leaving the dealership. First, I would like to apologize again for the inconvenience and the frustration that you experienced. Just to clarify, our 2011 Focus was sold about a half hour after you called, not the day before. I am sorry that you were given incorrect information and I can imagine that this only amplified your annoyance. Since your initial test drive appointment was scheduled for the following day, we were not alerted to get in touch with you immediately following the sale. This system is not perfect and we appreciate that you brought this to our attention, as it helps streamline our processes moving forward. I realize that you do not live locally but I as I mentioned on the phone, I would love the opportunity to make things right. Please give me a call at your convenience (508) 408-4530. I look forward to hearing from you!

More
September 25, 2014

Love my Civic LX What a stress free,friendly haggle free purchase.I dreaded having to go out and buy another car.But as soon as we entered the dealership a warm hearte More

by Normarae217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lunel Myrthil
August 20, 2014

A Very pleasant experience!! Lunel was a pleasure to deal with. No pressure whatsoever and he was full of very useful information. A very friendly and personable young man. More

by erniec613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lunel Myrthil
August 05, 2014

Great experience at Bernardi Honda with Lunel Myrthil Right from the beginning we got an honest price, no haggling. I like the fact that the sales personnel are on salary with full benefits - not commissi More

by ellens8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lunel Myrthil
July 27, 2014

Lunel Myrthil Made our day after a previous experience. We purchased a used 2012 from Bernardi on July 18-2014 . Much to our surprise we had a great was our sales person in the name Lunel Mythil who guided More

by richardalex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember everone picturs to small, Lunel Myrthil
July 23, 2014

Bait & Switch Bait and switch. Called and was assured they still had the 2011 Honda CR-V that was listed on their web site and listed on cars.com. I drive 40 minute More

by bldsoe11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Hasan
Sep 12, 2014 -

Ocean Honda of Brockton responded

Hi Matt, My name is Brian Jones and I am the General Manager at Bernardi Honda Brockton. I sincerely apologize for the frustration and inconvenience you experienced. This is not the way that we operate and we wish that we were able to reach out to you prior to your visit to our dealership. We appreciate that you took the time to leave this review as we take customer feedback extremely seriously. Although this is not typical of our business practices, I have spoken to our call center and sales team and have already put new procedures in place to streamline our process. I assure you that this does not happen in the future. We strive to provide every customer with a seamless and convenient car buying experience and we want to make things right. Please give me a call at your earliest convenience (508) 408-4530. I look forward to hearing from you!

More
July 19, 2014

Highly Recommend! I recently visited Bernardi Honda to have some service work done on my car. While there I decided to look at the new Accords. I was in the market for More

by MKL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lunel Myrthil
July 07, 2014

No more haggling just a Good price!!! I had been doing my research Kia of Dartmouth, Toyota of Dartmouth, Nissan of Dartmouth and Colonial Honda. Each sales person wasting my time with Ni More

by kerran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lunel Myrthil
June 11, 2014

excellent experience Lunel was awesome, he was super helpful and patient and I love the diner at Bernardi, the food was great! I am very satisfied with my new Honda Civic More

by Apollock14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lunel Myrthil
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