Ocean Honda Santa Cruz
Soquel, CA
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Service Visit Dustin thoroughly reviewed recommended service for our Honda Civic (2016). The service was completed in a timely manner. He also discussed different Dustin thoroughly reviewed recommended service for our Honda Civic (2016). The service was completed in a timely manner. He also discussed different scenarios for managing our 2004 Honda Pilot and facilitated getting the Pilot in to have the airbag recall work done after we picked up the Honda Civic. That made it more convenient. Dustin has always been very friendly and personable and professional. All the staff have been very friendly. It has always been a pleasant experience coming to Ocean Honda. More
Service Great customer service, great new complimentary coffee and as usual Esther is great and her sandwiches are delicious!! I don’t remember the advisors n Great customer service, great new complimentary coffee and as usual Esther is great and her sandwiches are delicious!! I don’t remember the advisors name but he was also very friendly. More
Great Love working with Dustin. Hes informative and professional. Everyone is professional and curtious. Car was finished in time as promised. Thank you H Love working with Dustin. Hes informative and professional. Everyone is professional and curtious. Car was finished in time as promised. Thank you Honda and Dustin. More
I love this dealership So friendly & kind - Free coffee, sandwiches, cookies, treats...while I wait for my car to be serviced. Everyone said hello and they allowed me to tes So friendly & kind - Free coffee, sandwiches, cookies, treats...while I wait for my car to be serviced. Everyone said hello and they allowed me to test drive a mini van - More
Service and repairs on my Pilot Your dealership and staff are professional, friendly and helpful. Wayne, the person that I dealt with at this visit did an excellent job. Thank you! Your dealership and staff are professional, friendly and helpful. Wayne, the person that I dealt with at this visit did an excellent job. Thank you! More
Needed a new battery I desperately needed a new battery, as I just had called a tow truck to jump start my car. I was very relieved to find out that Honda's service depart I desperately needed a new battery, as I just had called a tow truck to jump start my car. I was very relieved to find out that Honda's service department would take me in so late in the day and on such short notice. I was very appreciative of Eric's help with getting me a new battery on the day of. I feel confident to say that I got lucky with his help in such an unlucky situation (battery dying). I was super relieved to be able to have the situation handled so quickly and with such grace and care. I would recommend this Honda dealership, and even come back myself. More
Best car buying experience ever I’ve been avoiding getting a new vehicle bc the process can be arduous. Michelle Gibbs made all the difference. She is top notch. ty I’ve been avoiding getting a new vehicle bc the process can be arduous. Michelle Gibbs made all the difference. She is top notch. ty More
Very Helpful (-: all staff was very helpful. Alexis was very friendly. They were all really nice and willing to help me out and accommodate me considering it was my fi all staff was very helpful. Alexis was very friendly. They were all really nice and willing to help me out and accommodate me considering it was my first time there More
bought a new civic Traded in my 2015 Civic for a new 2019 Civic. It was a quick and efficient process. This is the 4th car that my family has bought from Ocean Honda. Traded in my 2015 Civic for a new 2019 Civic. It was a quick and efficient process. This is the 4th car that my family has bought from Ocean Honda. More
Easy, quick! Scheduled 15K service easily, work was done very fast. Wayne Sparks was pleasant and efficient. All other employees were pleasant as well. Thanks Ocea Scheduled 15K service easily, work was done very fast. Wayne Sparks was pleasant and efficient. All other employees were pleasant as well. Thanks Ocean Honda! More