Ocean Honda Santa Cruz
Soquel, CA
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Good service but too much review The following is part of what I already wrote in a request for feedback on how you are doing: "both the service advisor and the technician at the end The following is part of what I already wrote in a request for feedback on how you are doing: "both the service advisor and the technician at the end answered a few of my other questions and so I am more than satisfied. I do think your customer satisfaction is a bit of overkill. I filled out a brief form yesterday, I received two emails from you this morning, and I have a text message on my phone, and you indicated that I should expect a survey from Honda. Also, trying to make an appointment online doesn't seem to work very well." More
2018 Ridgeline Purchase My wife and I purchased a 2018 Ridgeline RTL-E on Thursday, November 30th. We received very courteous service and bought at a very good price. The d My wife and I purchased a 2018 Ridgeline RTL-E on Thursday, November 30th. We received very courteous service and bought at a very good price. The dealership was experiencing WiFi problems, which caused several delays, but still made the deal work. Plus, Chris is delivering the Ridgeline to our home. Russ Morth More
Great Experience I almost didn’t go to back to Santa Cruz Ocean Honda because of our last experience there. Back in 2011 we were looking at Honda Fits, a guy named Mau I almost didn’t go to back to Santa Cruz Ocean Honda because of our last experience there. Back in 2011 we were looking at Honda Fits, a guy named Mauricio helped us. He had a cocky xxxxxxxx attitude with me and kept trying to prove he had something going on with my wife. He later went as far as to ask her to be friends on Facebook. Just her, not me. This time around Mike and Connor were nothing but professional. Perfect experience. More
very good everyone was helpfull especially Stick! Erick was very helpfull when I arrived at the store and helped get the Car serviced including a new battery. The service was done in a timely manner. Erick was very helpfull when I arrived at the store and helped get the Car serviced including a new battery. The service was done in a timely manner. More
Great Customer Service Efrain was very helpful, answer all my questions. Helped me stay in my budget. Walked out with my 2018 Honda CR-V EX. Refered my friend. Efrain was very helpful, answer all my questions. Helped me stay in my budget. Walked out with my 2018 Honda CR-V EX. Refered my friend. More
Pleasant We enjoyed working with Efrain On our car purchase. He was a good listener and catered to what our needs were in helping a find a car that suited us. We enjoyed working with Efrain On our car purchase. He was a good listener and catered to what our needs were in helping a find a car that suited us. More
I always get the best service from Erik Mendoza. I couldn't be happier with the service I get from Erik Mendoza and the mechanics at Ocean Honda. I always recommend your dealership to friends. I couldn't be happier with the service I get from Erik Mendoza and the mechanics at Ocean Honda. I always recommend your dealership to friends. More
Expediant Service! I work from home and woke up to no power in the house. I thought why not have my car serviced and use the wifi there. Showed up with no appointment a I work from home and woke up to no power in the house. I thought why not have my car serviced and use the wifi there. Showed up with no appointment and was told it could be a couple of hours and I was ok with that since was just going to work from there anyway. Not an hour later my car was ready and the power was on a home and left without having a chance to explore the new 2018 accord that was sitting in front of me while I was working. Thanks Ocean Honda! More
Happy customer I have been bringing my car to Ocean Honda for service from the time I purchased it. Duston has been my advisor from the very beginning and has alway I have been bringing my car to Ocean Honda for service from the time I purchased it. Duston has been my advisor from the very beginning and has always been a great peson to work with. If he were not there I am not sure if I would go back, More
Quick turnaround I came in because I thought I needed to replace my airbags, but staff determined that was not necessary. I had two other minor services done, it was I came in because I thought I needed to replace my airbags, but staff determined that was not necessary. I had two other minor services done, it was a quick turnaround and friendly service. More