Ocean Honda Santa Cruz
Soquel, CA
Filter Reviews by Keyword
By Type
Showing 656 reviews
2017 Civic UpGrade Offer I've leased a number of cars from this dealership over the years and have always had a good experience, and this time was no exception. I was in and o I've leased a number of cars from this dealership over the years and have always had a good experience, and this time was no exception. I was in and out in just over two hours! More
I'll glad to get my car there thanks Very good customer service very helpful to make my loan the easy possible very satisfied very professional people friendly environment very kind peopl Very good customer service very helpful to make my loan the easy possible very satisfied very professional people friendly environment very kind people they make you feel like family More
Good visit, good service. In for regular service. Everything OK. Needed repair to Seatbelt light. Part ordered and installed. No complaints. Ocean Honda is the only place In for regular service. Everything OK. Needed repair to Seatbelt light. Part ordered and installed. No complaints. Ocean Honda is the only place I go for service on my 2006 Ridgeline. More
2018 Honda Pilot EXL AWD Dealership had the vehicle we were looking for, unlike several others who said they did, but didn't we we got there. Salesmen did not hard sell. Just Dealership had the vehicle we were looking for, unlike several others who said they did, but didn't we we got there. Salesmen did not hard sell. Just let us look at the car & answered our questions. Financial arrangement were handled courteously & professionally. Review of critical operation of car after sale completed was satisfactory. Too much info to cover afterall other negotiations & would best be covered as follow up appointment, especially all the tech stuff. More
Alignment and new tire Thank you Ocean Honda! Once again you exceeded my expectations~ I went in for low tire pressure and they found a big ol' nail in my tire. I ordered Thank you Ocean Honda! Once again you exceeded my expectations~ I went in for low tire pressure and they found a big ol' nail in my tire. I ordered a new Michelin Steel Belted Radial and made an appt. Realized after they filled the tire with air the low pressure light was still on after driving, so I went right back to Ocean and they kept my car, and helped me with smiles. When they finished up, and Emma Close kept me apprised of progress, she let me know when it was ready. So the shuttle was summoned and a very funny, upbeat man picked me up and delivered me to my little Honda Fit. I had been rear-ended on Dec. 19, 2017 so it hadn't felt right since then. Now it dfeels like new again! More
Great Service Awesome people working here. I am glad I came here over any other place because they made this so quick and easy. Super nice to all of us struggling s Awesome people working here. I am glad I came here over any other place because they made this so quick and easy. Super nice to all of us struggling students! More
Dwayne is so patient in explaining the services to be done. Customer service is excellent. I had to return after driving for about a mile because the tire pressure warning lit up. The pressure was more than th Customer service is excellent. I had to return after driving for about a mile because the tire pressure warning lit up. The pressure was more than the required by about 8 points on all 4 tires. The person who initially helped me ( before Dwayne) helped me and adjusted the pressure. He is so gracious. I was not able to get his name. He is a young man with strawberry blond hair. My rear plate was missing a screw and he fixed it. Too bad, I was not able to get his name. More
Fun and informative. My experience at Ocean Honda was the best yet! Chris and Flip felt like friends, very helpful in reviewing the differences in models. Highly reccom My experience at Ocean Honda was the best yet! Chris and Flip felt like friends, very helpful in reviewing the differences in models. Highly reccommend. More
Wayne, Service Department Wayne has the best customer service I’ve ever experienced. He knows the answers to any questions that I have ever asked him. I always feel secure with Wayne has the best customer service I’ve ever experienced. He knows the answers to any questions that I have ever asked him. I always feel secure with my Honda in Wayne’s hands. I have recommended Wayne, for any service to my friends. More
Oil Change Great job! Wayne was helpful showing me the report after service was done and explained what everything meant. Work was completed in a timely manner. Great job! Wayne was helpful showing me the report after service was done and explained what everything meant. Work was completed in a timely manner. More