Ocean Honda Santa Cruz

Great and timely service. Two service appointments in one day. First 10 year old Odyssey - checked in promptly at scheduled time - completed faster then estimated. Traded out Two service appointments in one day. First 10 year old Odyssey - checked in promptly at scheduled time - completed faster then estimated. Traded out second 13 year old Accord - same fast service. Prices better then competition - only what needs to be done - no pushing of extras. All from a dealer none the less. -- VERY HARD TO BEAT!! More

Service Advisor and Service were great Wayne was my advisor and, as always, extremely professional and personable. Service was completed within the time frame estimated. Shuttle drivers w Wayne was my advisor and, as always, extremely professional and personable. Service was completed within the time frame estimated. Shuttle drivers were professional and personable as well. Been a customer for well over 20 years and will continue to be. More

The service was good and I am satisfied I was greeted promptly and respecfully. the service advisor, Wayne is really good to work with. I trust him do do the right thing for me and my Honda I was greeted promptly and respecfully. the service advisor, Wayne is really good to work with. I trust him do do the right thing for me and my Hondas. More

Sun Roof water leak After an independent auto repair made the leak worse, I took my 24 year old civic to Ocean Honda. The service manager, Rick Heikens, listened patientl After an independent auto repair made the leak worse, I took my 24 year old civic to Ocean Honda. The service manager, Rick Heikens, listened patiently as I voiced my frustration. Acknowledging the unknowable in any repair, Rick explained how a mechanic could dislodge the drain pipe in the attempt to clear a blockage. Rick then introduced Noe Estrella to handle my service order. Noe called soon after to confirm that the leak was from the disconnected drain pipe and easily repairable. After several days of rain, my Honda's interior remains dry. After using many maintenance shops over the years, my honda is coming back to Ocean Honda. Thanks Rick and Noe, Larry S. More

Wayne is GREAT I really appreciate Wayne's service - he goes beyond the call of duty and I feel confident with his advice. Not as thrilled with others pushing upgra I really appreciate Wayne's service - he goes beyond the call of duty and I feel confident with his advice. Not as thrilled with others pushing upgrade More

Friendly, relaxed experience I liked buying my new Civic at Ocean Honda. Our sales person was Ken. He was friendly and helpful. He answered our questions. I did not feel press I liked buying my new Civic at Ocean Honda. Our sales person was Ken. He was friendly and helpful. He answered our questions. I did not feel pressured. We told him what car we wanted. We talked abut the price and we made our purchase. More

Excellent experience. Wayne Sparks was a great advisor! Helpful, responsive and followed through in a great way! I'm surprised that you require a 25 word minimum, which is annoying and that I need to signif Helpful, responsive and followed through in a great way! I'm surprised that you require a 25 word minimum, which is annoying and that I need to signify what "make" of car I brought in; I understand that you want to service other types of cars, but...Come on, Ocean Honda! More

Purchased 2015 Honda Fit The price of this 2015 Fit I think could have been more negotiable but my wife is happy and that's what matters most, thanks for the this nice Honda The price of this 2015 Fit I think could have been more negotiable but my wife is happy and that's what matters most, thanks for the this nice Honda Fit More

Routine Service Eric was kind and courteous. My car was being serviced with oil change, tire rotation and an air filter was replaced. After picking up my car, I turn Eric was kind and courteous. My car was being serviced with oil change, tire rotation and an air filter was replaced. After picking up my car, I turned on the heater and noticed a loud and unusual sound. I contacted Eric, explained the issue and brought the car immediately back in. He was able to facilitate getting the car back into the service bay and a tech was able to fix the problem. I was not charged any additional fees and Eric was great to work with. Thank you Eric!!! 2 thumbs up!! More

Great buying experience Went to Ocean Honda looking for a low-miles used car. After checking out several and driving a few, we ended up buying a new CRV EX-L. Our sales rep, Went to Ocean Honda looking for a low-miles used car. After checking out several and driving a few, we ended up buying a new CRV EX-L. Our sales rep, Aaron Clouden, was just awesome. No pressure at all, No attempts to up-sell. He was a great listener and tried hard to help us find the car that was just right. He was great at providing in depth explanations of the features that were relevant to us, touching only briefly on those that were not so relevant. After the purchase was complete, he gave us a complete tour of the whole vehicle, and helped us through configuring all the many options, explaining each and helping us decide what worked best for us. He was funny to boot - a real hoot. Truly a 5 star experience. More