Ocean Honda Santa Cruz

Excellent service I always feel my car is in good hands when I take it to the dealer. The check In process is efficient and friendly, and the waiting room is comfortab I always feel my car is in good hands when I take it to the dealer. The check In process is efficient and friendly, and the waiting room is comfortable.( as long as the TV is not turned on.).. More

Excellent customer service! Eric was fast and efficient and very friendly! He did an awesome job helping me with a basic service on my vehicle, and checked everything I was conce Eric was fast and efficient and very friendly! He did an awesome job helping me with a basic service on my vehicle, and checked everything I was concerned about. He followed up with me after the service on everything that needed attention. More

Amazing Salesman & Car When I went to Ocean Honda I was cynical because of experiences I'd had at other dealerships (usually they're so fake) but now I know where to go for When I went to Ocean Honda I was cynical because of experiences I'd had at other dealerships (usually they're so fake) but now I know where to go for a better experience. At first I didn't find a car on the lot that was exactly what I was looking for so my consultant, Jeremy Empson, offered to do research for me based on my desires. The next day, because of his guidance, I found a car I got really excited about! It was at another Victory dealership so Jeremy arranged for me to have a loaner car until it arrived. I REALLY valued having just one person to correspond with that took care of everything I needed. Anyway, I love my adorable 2016 Fit that's sitting in my driveway and I'm actually looking forward to going back to get scheduled maintenance! More

Oil change, routine maintenance Excellent service. Service advisor was very helpful and efficient. Noe helped me during multiple occasions and kept me updated. Overall a great expe Excellent service. Service advisor was very helpful and efficient. Noe helped me during multiple occasions and kept me updated. Overall a great experience at this dealership. More

Great purchase experience with Eddie and Raul! I came to Ocean Honda with the exact car and price I'm looking for. Eddie is very professional and saved us a lot of time by working with the vice pre I came to Ocean Honda with the exact car and price I'm looking for. Eddie is very professional and saved us a lot of time by working with the vice president to get the deal that I want. He also went above and beyond to answer all my questions about the car. We also had a very pleasant working experience with Raul from fiance department. Chris did reply my email and scheduled an appointment for me right after I sent out the request. But I was not very happy with the attitude he gave me when I tied to be very straightforward on the deal I'm looking for. I'm giving all 5 stars for my entire purchase experience in Ocean Honda but Chris as a manager he does need to change his attitude when talking to customers. More

I thoroughly enjoyed the interaction with Ken Wyllie. Ken Wyllie spent quality time with me and ensured all my questions were completely answered. The Clarity Plug-In Hybrid is a great car.; EVs are ver Ken Wyllie spent quality time with me and ensured all my questions were completely answered. The Clarity Plug-In Hybrid is a great car.; EVs are very technical and Ken's presentation was superb. More

Above and beyond Efrain Martinez is an amazing person he went above and beyond to help us with our issue we would definitely bw purchasing another vehicle with Ocean H Efrain Martinez is an amazing person he went above and beyond to help us with our issue we would definitely bw purchasing another vehicle with Ocean Honda again More

Serious Service Went in without an appointment, with a question regarding discrepancy in my paperwork, my service advisor immediately got my car rechecked and got my Went in without an appointment, with a question regarding discrepancy in my paperwork, my service advisor immediately got my car rechecked and got my question answered and explained. It feels good to be understood and taken seriously and to leave having confidence that my car is being well maintained. More

Good Experience Still greatful for my grandfathered oil change rate of $19.99!! Dustin always provides great communication. Completed when they said they would. Able Still greatful for my grandfathered oil change rate of $19.99!! Dustin always provides great communication. Completed when they said they would. Able to get an appointment in one day. More

great experience Dustin was incredibly kind and helpful. In addition to answering all my questions, he was just a lovely person to talk to. I felt very informed and Dustin was incredibly kind and helpful. In addition to answering all my questions, he was just a lovely person to talk to. I felt very informed and happy with the service. More