Ocean Honda Santa Cruz
Soquel, CA
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Mostly Smooth Experience Going into the dealership, I thought that buying the car would be a little quicker than what it took because I made my appointment through the interne Going into the dealership, I thought that buying the car would be a little quicker than what it took because I made my appointment through the internet. I had to deal on price and interest rate for financing the CRV LX more than I thought. After working all week dealing with the drama from a bunch of third graders, the last thing I wanted to do was have to deal on price and interest rate. To the credit of the finance manger, he did come back with a decent interest rate after two offers and I am thankful for the all weather floor mats. I am very thankful for the offer of the dealership to put my 2012 CRV LX on a delivery truck and take to my sister's and her daughter's residence in Southern California. It meant that my sister didn't have to fly up to San Jose and I didn't have to pick her up and she didn't have to drive all the back to the LA area. More
Excellent Service Consistently good service. Dustin is excellent, personable and knows us when we come in. Contacted me as soon as service was finished and it was don Consistently good service. Dustin is excellent, personable and knows us when we come in. Contacted me as soon as service was finished and it was done on time! More
Excellent, could not expect any better experience than I got I look forward to my next service visit. Your dealership gets an A plus from me. Your service representative was also excellent. Emma was very helpful I look forward to my next service visit. Your dealership gets an A plus from me. Your service representative was also excellent. Emma was very helpful, and very nice. Look forward to my next service. Also really enjoy my vehicle, and my experience of my purchase from your dealership. You set a high standard with your service and dealership. Thank you very much. More
Quick and painless Dustin has been taking care of us since we bought our first car from Ocean Honda, that was one lease and two sales ago. I came in for maintenance ser Dustin has been taking care of us since we bought our first car from Ocean Honda, that was one lease and two sales ago. I came in for maintenance service and an alignment and Dustin managed to get the brakes replaced at the same time to save me an additional trip. Everything was covered by Car Doc... brakes, alignment, everything. 3 hours and $0 dollars later, Dustin had me back on the road before the ugly commute traffic clogged the highways. I wish dentist trips were this painless. Thanks Dustin! I'll see you in 5000 miles for an oil change : ) More
Fixed Recall Quickly Got prompt ride home and fixed quickly with message letting me know that car was done. Provided coffee and sandwiches while waiting. Super service don Got prompt ride home and fixed quickly with message letting me know that car was done. Provided coffee and sandwiches while waiting. Super service done on time. More
Best prices They had the best prices and a large selection of colors. I wanted to see different color combinations and there was only one they didn’t have. Sales They had the best prices and a large selection of colors. I wanted to see different color combinations and there was only one they didn’t have. Sales people were friendly and easy to work with More
Normal maintenance service Very happy with the service. Dustin was very helpful as usual. Waiting area is clean and comfortable. I was able to wait for my vehicle. Very happy with the service. Dustin was very helpful as usual. Waiting area is clean and comfortable. I was able to wait for my vehicle. More
Great Experience in buying used car I am so pleased with my experience at Ocean Honda in replacing my old car. I received excellent service and the price was in budget. I am so pleased with my experience at Ocean Honda in replacing my old car. I received excellent service and the price was in budget. More
Eric Howard Service Advisor is AWESOME.. Eric Howard - Service Advisor is AWESOME & has a great personality.. Jeremy Empson & Ken in Sales are GREAT and of course lets not forget Rick Heikens Eric Howard - Service Advisor is AWESOME & has a great personality.. Jeremy Empson & Ken in Sales are GREAT and of course lets not forget Rick Heikens - Service Director...5 Stars for all of them. Excellent Job. Ocean Honda ROCKS More
2018 Civic purchase My first experience with Ocean Honda was excellent. I felt very well taken care of and the whole process of the purchase went very smooth. I couldn’t My first experience with Ocean Honda was excellent. I felt very well taken care of and the whole process of the purchase went very smooth. I couldn’t be happier with the service I and my family received and I absolutely love my new car!!! :) More