Ocean Honda Santa Cruz
Soquel, CA
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Excellent service! Quick! Friendly! Coffee Tea Hot Chocolat! I worked with Eric Mendoza and he is the best! Very comfortable waiting room. Coffee tea hot chocolate and delicious sandwiches provided for free. San I worked with Eric Mendoza and he is the best! Very comfortable waiting room. Coffee tea hot chocolate and delicious sandwiches provided for free. Sandwiches are made to order too! More
time for an oil change Took about a hour to do an oil change and 21 point inspection. Arrived at 7AM and good to go at 8:15. Watched the AM news and helped myself to a ba Took about a hour to do an oil change and 21 point inspection. Arrived at 7AM and good to go at 8:15. Watched the AM news and helped myself to a banana. I bought my car from this dealership and have had all of the service done here. More
Service advisor was great, informing and kind No issues at all. Tyler, I think that was his name, was very good. Very informative and kind. He was right there when I walked in and handled everyth No issues at all. Tyler, I think that was his name, was very good. Very informative and kind. He was right there when I walked in and handled everything timely. More
Always a good experience I have been using Ocean Honda for my past 2 Honda autos, and have always a good experience. If not, I would not keep coming back. I have been using Ocean Honda for my past 2 Honda autos, and have always a good experience. If not, I would not keep coming back. More
19 Years of Excellent Service I've been a Honda Accord owner since 1984. My 2000 Accord has been serviced by Ocean Honda for its entire life. It still runs like a dream. New cars a I've been a Honda Accord owner since 1984. My 2000 Accord has been serviced by Ocean Honda for its entire life. It still runs like a dream. New cars are prettier, but I truly appreciate dependability. Dustin Mosley always treats me kindly and with respect. He explains details when I ask for them and lets me know which services are coming up in the future. Rarely, am I met with surprises. Being an old car, sometimes things break down. But Ocean Honda always comes through with a fix that lasts. Costs for service at Ocean Honda are more than I'd like, but since they're so consistently satisfying, I keep coming back. Good job! More
Warranty work I have purchased and serviced my vehicles at Ocean Honda for the past 10+ years. Appreciate the excellent service work, never have to return for a se I have purchased and serviced my vehicles at Ocean Honda for the past 10+ years. Appreciate the excellent service work, never have to return for a service/repair not completed satisfactorily. Greatly appreciated my service advisor Wayne Sparks, ALWAYS takes care of me and service needs. Jim Skinner More
CR-V Service Excellent service, very good explanation of oprions and what was included in previous services and car doc!!. Good reference of a place to have bre Excellent service, very good explanation of oprions and what was included in previous services and car doc!!. Good reference of a place to have breakfast... 😉 More
Another outstanding experience This was my second time I had fabulous service when leasing a car. I truly appreciated the salesmen getting to know me and my needs without any pressu This was my second time I had fabulous service when leasing a car. I truly appreciated the salesmen getting to know me and my needs without any pressure to purchase more than I needed. This is the number one reason I continue to return to this dealership. After a short test drive the salesman knew what I was looking for and I absolutely love my new car!! Thank you! The only negative feedback is that the person who did my paperwork entered the wrong mileage on the contract when it was supposed to be 15000 miles a year. He hand wrote the correct mileage on the contract and said he would retype the contract when I picked up the car two days later. When I returned, the paperwork wasn’t ready and was mailed to me the following week. The contract hadn’t been updated and hand written change isn’t easily visible on the copies. So I will need to follow up on this to ensure the correct mileage was captured on my lease. More
Excellent service and fair prices I went in for a test drive, and the deal was great; I got out of there driving my new 2018 Pilot. Efrain understood what I wanted and made sure I coul I went in for a test drive, and the deal was great; I got out of there driving my new 2018 Pilot. Efrain understood what I wanted and made sure I could have it. I am going back again for my husbands next car. More
Great service that keeps me coming back. They are very helpful with setting up an appointment over the phone. They send you a e-mail confirmation for the appointment. As you arrive, they che They are very helpful with setting up an appointment over the phone. They send you a e-mail confirmation for the appointment. As you arrive, they check you in and ask if there is anything else you will be needing to be checked out on your vehicle. I like that they shuttle you to work and back, once the car is done. They also give you some service recomendations for your next visit. I am verey happy with Ocean Honda. Thanks. More