Ocean Honda Santa Cruz
Soquel, CA
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Nice dealership facility I was generally impressed with the whole experience. Thanks Karen for chatting with my son and I and bringing us sandwich order forms, AND clearing o I was generally impressed with the whole experience. Thanks Karen for chatting with my son and I and bringing us sandwich order forms, AND clearing our trash from the table we were sitting at. I was impressed by all the amenities offered here. Coming from Toyota of Santa Cruz, it is a definite upgrade. I came in to have a key fob copied. Would have been 5 stars but when they brought my car around, I opened the key fob and noticed they forgot to cut the new key. I went back inside and within 10 minutes, they cut the key and we were off! I’m just glad I checked. Had I driven home and discovered the oversight, it would have been a real inconvenience. More
Efficient and reliable My tune up service went smoothly and the service advisor was helpful and clear. Ocean Honda provides consistently good customer service and reliable h My tune up service went smoothly and the service advisor was helpful and clear. Ocean Honda provides consistently good customer service and reliable help with my CR-V. More
Excellence Every Time My service rep. Noe, was very friendly and helped me with everything I needed to keep my car in great condition. It really makes a difference to me t My service rep. Noe, was very friendly and helped me with everything I needed to keep my car in great condition. It really makes a difference to me to work with knowledgeable and courteous agent, makes my experience very easy and comfortable. Thanks Noe! More
Service Eric Howard was fantasic. He provided an estimate for the service and tire replacement and it was completed in the alloted time. Great experience. Eric Howard was fantasic. He provided an estimate for the service and tire replacement and it was completed in the alloted time. Great experience. Thanks. More
Efficient and excellent Eric Howard went out of his way to make sure that the experience was easy and customer friendly. Service was completed in a timely manner. Drop off an Eric Howard went out of his way to make sure that the experience was easy and customer friendly. Service was completed in a timely manner. Drop off and pick up was quick and efficient. More
Alexis, young man did his work in a friendly way. Everyone at Ocean Honda has been friendly and helpful. They have a shuttle service and a Deli for customers. All this makes getting my car serviced Everyone at Ocean Honda has been friendly and helpful. They have a shuttle service and a Deli for customers. All this makes getting my car serviced more pleasant. More
Amazing experience!!! From initial contact via text, to the car being delivered to my home, the entire transaction was smooth, relaxed, and seamless. Jeremy, the sales From initial contact via text, to the car being delivered to my home, the entire transaction was smooth, relaxed, and seamless. Jeremy, the sales rep, is outstanding - he is very knowledgeable, approachable, and easy to deal with. He helped us to locate the perfect vehicle. He went above and beyond to personalize the whole experience. He paid special attention to the little details and provided outstanding customer service by listening to, and meeting our needs. He even personally delivered our vehicle to Morgan Hill which is over an hour away. He is truly a class act! This was a pressure free transaction from the beginning, which is rare when buying a new or used vehicle which made the process even more impressive. Raul, the finance manger, was thoughtful and understanding and did an expert job explaining the financial side of the deal. Ocean Honda gets an A+ from my family, we will definitely recommend this dealership to anyone looking for a new or used Honda. More
Service Friendly staff and fast service. Left my car for an oil change and tire rotation and in and hour and a half it was already ready ! So it worked out gr Friendly staff and fast service. Left my car for an oil change and tire rotation and in and hour and a half it was already ready ! So it worked out great ! Thank you Honda!! More
Best ever car buying experience This was the easier auto purchase I have ever made. Everything was taken care of quickly. I received exactly what I asked for. Everything was explaine This was the easier auto purchase I have ever made. Everything was taken care of quickly. I received exactly what I asked for. Everything was explained to me. I would highly recommend this dealership to anyone looking for a new car. More
Great customer service! I always receive great customer service from service advisors Wayne and Dustin when I bring my Honda's in for services at Ocean Honda. You will alway I always receive great customer service from service advisors Wayne and Dustin when I bring my Honda's in for services at Ocean Honda. You will always get honesty, integrity and top notch service from them. More