Ocean Honda Santa Cruz
Soquel, CA
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This was a follow up visit as our car developed a leak. A defective filter was found and replaced at no charge to us. Thank you much for your excellent service. We always receive excellent care. A defective filter was found and replaced at no charge to us. Thank you much for your excellent service. We always receive excellent care. More
Oil Change Working with Dustin makes the one hour drive for maintenance worth the while. He recognized me when I stepped out of the car, was very professional an Working with Dustin makes the one hour drive for maintenance worth the while. He recognized me when I stepped out of the car, was very professional and did a wonderful job explaining what services my car would receive before and after the work. I feel confident in him when it comes to knowing what my car needs. What a great guy. More
great service and friendly employees Love my 2005 S2000 and it is a pleasure taking my baby in for servicing at Ocean Honda! Wayne (service department) and Robert (sales department) are Love my 2005 S2000 and it is a pleasure taking my baby in for servicing at Ocean Honda! Wayne (service department) and Robert (sales department) are always warm and friendly. Thanks for so many years of excellent service! More
Excellent service When I bought my used CRV I got it with CarDocs. I have been coming in every 5k mile for over a year, I am assisted by a very nice and thorough servi When I bought my used CRV I got it with CarDocs. I have been coming in every 5k mile for over a year, I am assisted by a very nice and thorough service advisor. Then I go have a sandwich and work on my laptop in the waiting room on wifi. Then my car is usually all serviced in about an hour and a half. Before my CRV I had a civic. My son has had two civic's and he just bought an Accord. We bought all these cars at Ocean. Your service department is one of the reasons we keep coming back. More
Erik was very helpful. I gave the rating because overall you guys are hands down the best at customer service. I'm no happy though with the price of a 30,000 mile tune up. I gave the rating because overall you guys are hands down the best at customer service. I'm no happy though with the price of a 30,000 mile tune up. $991.00? Some of the things on the list my husband could do. This doesn't take away from the Service I received from Erik. He doesn't have control over that. I will probably go to another service provider because of the price. Too bad. I really like Ocean. More
My CRV overheated.. help! Hi Ocean Honda! My CRV overheated and I had to tow my go to place... Ocean Honda. I have had consistent professional help in the past and continue to Hi Ocean Honda! My CRV overheated and I had to tow my go to place... Ocean Honda. I have had consistent professional help in the past and continue to service my car at OH. As always, Eric Medoza was extremely helpful and professional. Eric, for some odd reason, knows how to calm my anxiety and knows how to talk (deal) with me. Eric was knowledgeable in all of the work I needed for my vehicle. I also wanted to point out that I my car was towed to OH right before 7 pm, and Guillermore was there to assist me. Guillemore went above and beyond to assist me and took care of my paper work and transition. I would like to thank Guillermore all of the help not only on the day I took my car in late evening, but also for the service for the following days. Thanks Ocean Honda! More
Duston Mosley is the BEST Even though I ended up need MUCH more service on my 2008 Honda CRV than I expected, I ALWAYS know that Duston has my best interests in mind. He is ver Even though I ended up need MUCH more service on my 2008 Honda CRV than I expected, I ALWAYS know that Duston has my best interests in mind. He is very informative as to the why's of service and takes such good care of me and my Honda. I have other friends that have Honda's and we all insist that Dustin is "our guy". More
Outstanding care from Mike Livornos Mike L., is an excellent example of what car salespeople should be. He is no nonsense, no BS sales guy who knows his cars, his dealership, his peers a Mike L., is an excellent example of what car salespeople should be. He is no nonsense, no BS sales guy who knows his cars, his dealership, his peers and the market. I drove from out of the area to specifically deal with Mike. That is saying a lot since it's quite a journey from the Monterey Peninsula where there are two Honda Dealerships, to Santa Cruz and Ocean Honda. More
Good experience Friendly people with a nice waiting area. They even gave us sandwiches while we waited. They gave us a fair price on necessary maintenance work . Friendly people with a nice waiting area. They even gave us sandwiches while we waited. They gave us a fair price on necessary maintenance work . More
Always happy with Ocean Honda! This is the second Odyssey I've purchased through Ocean Honda, and I'm always happy with their service. When I take the van in for the two year compli This is the second Odyssey I've purchased through Ocean Honda, and I'm always happy with their service. When I take the van in for the two year complimentary oil change / tire rotation, they get me in fast, are thorough with their inspection, give me good advice, and are always professional. More