Ocean Honda Santa Cruz

Ocean Honda service gives dealerships a good name I've always had a great experience at Ocean Honda. Service is great and comprehensive, the advisors are knowledgeable and don't give you the hard sell I've always had a great experience at Ocean Honda. Service is great and comprehensive, the advisors are knowledgeable and don't give you the hard sell, prices are fair (check for coupons), and it's easy to schedule appointments online. This time, two of my tires had picked up nails and couldn't be repaired so they were replaced, no questions asked. Alexis kept me informed and had me on my way in no time. Thanks! More

Excellent staff and excellent service This is third vehicle you bought at Ocean Honda. Each time we were/are very satisfied with the staff and service. Ocean Honda has a wide range of sele This is third vehicle you bought at Ocean Honda. Each time we were/are very satisfied with the staff and service. Ocean Honda has a wide range of selections for Honda vehicles. It provides the option of trade-in. It also has a very good vehicle service department. More

Crusin in my new Civic Very happy with my new Civic EX, if you want to buy a Honda ( and who doesn't) you need to go to Ocean Honda in Soquel. Worked with Eyad, he is a grea Very happy with my new Civic EX, if you want to buy a Honda ( and who doesn't) you need to go to Ocean Honda in Soquel. Worked with Eyad, he is a great and experienced Honda Sales Pro. He explained everything and knew his Honda. Eyad made the buying process easy and not stressful. I bot the service package, I do not want to hassle with services, it's taken care of, a little peace of mind. Dealership has a great vibe, worth the investment of my time to drive from Monterey to Soquel, you will not be disappointed. It's not the Honda I'm buying, it's the people i'm buying it from that counts when things go wrong, they'll make it right. More

Thank Goodness for Dustin Mosley.. I had previously lost all hope in Ocean Honda until my most recent encounter with Dustin Mosley. I have a 2018 Honda Fit that was purchased at Ocean H I had previously lost all hope in Ocean Honda until my most recent encounter with Dustin Mosley. I have a 2018 Honda Fit that was purchased at Ocean Honda. During my first service at 5,000 miles I had to purchase a new tire because the NEW TIRE that came with the car, kept going flat. Honda charged me $125.00 for a tire. This was a brand new car, it is ludicrous that I would have to pay for a tire that Ocean Honda claims was leaking by the rim. Upon calling the Manufacturer they said that Ocean Honda should of sent them back the tire so they could determine how much money would be refunded to me. I was treated awful as if no one even cared. Dreading the fact that I had to come back for my 10,000 mile service, my car was checked in by Guillermo (excellent employee) then I was greeted by Dustin Mosley. I explained to Dustin how upset I was and why. Not only did Dustin resolve the previous issue I had, he made me feel valued and did it in the most professional manner possible. I wish all of the Service Advisor's had his knowledge and Integrity when dealing with customers. I can now look forward to coming back to Ocean Honda for my 15,000 mile service. Thank you so much Dustin Mosley for providing outstanding and superior customer service. Lisa Veraja More

Honda service When I arrived I had no wait at all and was treated with a smile and respect. I was provided a ride to my home and back with a very sweet drive named When I arrived I had no wait at all and was treated with a smile and respect. I was provided a ride to my home and back with a very sweet drive named Bob. Honda will always have my business. Thank you, More

Quick, efficient & Courteous! Dustin Mosley was very helpful, courteous and efficient. A pleasure to deal with. The check-out lady was also pleasant. Overall an enjoyable experi Dustin Mosley was very helpful, courteous and efficient. A pleasure to deal with. The check-out lady was also pleasant. Overall an enjoyable experience. I highly recommend the service department. More

Semi-major service Dustin was his usual awesome and cheerful self. He kindly got me a car for limited (<20 miles) travel around town. I was able even to swap it out for Dustin was his usual awesome and cheerful self. He kindly got me a car for limited (<20 miles) travel around town. I was able even to swap it out for something smaller - I don't think I'm a great driver, so smaller is better and others tend to prefer larger vehicles anyhow. Overall these are the reasons I keep coming back to where my car was 'born' nearly 20 years ago. Although Dustin does stand out, I don't think I've ever had a bad experience with any of the service advisors. More

very helpful, prompt, and respectful As a woman, I often experience industries that are male-oriented as condescending. In no moment did I feel this way at Honda. thank you. Our car was As a woman, I often experience industries that are male-oriented as condescending. In no moment did I feel this way at Honda. thank you. Our car was also done earlier than we expected. More

Regular service visit Great fast service while I waited in their comfortable waiting area. In and out in 1 hour. Amazing! I highly recommend Ocean Honda for service and ne Great fast service while I waited in their comfortable waiting area. In and out in 1 hour. Amazing! I highly recommend Ocean Honda for service and new auto purchases. More

Service advisor review Dustin Moseley is without fail the best advisor and has excellent customer service skills. He is patient and detail oriented. Thanks Dustin for your e Dustin Moseley is without fail the best advisor and has excellent customer service skills. He is patient and detail oriented. Thanks Dustin for your excellent service! More