Ocean Honda Santa Cruz
Soquel, CA
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Ocean Honda is the best! Ocean Honda has provided reliable quality service for our family’s vehicles for more than 30 years. Our first vehicle purchased was a used Honda Wago Ocean Honda has provided reliable quality service for our family’s vehicles for more than 30 years. Our first vehicle purchased was a used Honda Wagovan which we had for 15 years; a Civic which we bought new and had it for 17 years and our new Honda Civic will be with us for many years to come thanks to quality service provided by Ocean Honda. More
Purchase of Honda Clarity Electric Ocean Honda must be a great dealer. We leased a 2017 Honda Clarity Electric last December and liked it and Ocean Honda so much that we returned to lea Ocean Honda must be a great dealer. We leased a 2017 Honda Clarity Electric last December and liked it and Ocean Honda so much that we returned to lease a second car... a 2018 Honda Clarity Electric. Both times with Eddie Thomas. He was patient and very helpful in getting us set up with the cars. Many thanks! More
Easy fast efficient Phoned in for an appointment, the receptionist was friendly and helpful. The appointment was met by a familiar person. And all services completed in Phoned in for an appointment, the receptionist was friendly and helpful. The appointment was met by a familiar person. And all services completed in a timely fashion. More
Had a problem; they fixed it Due to a bad reaction from the flu shot, I was 30 minutes late for the appointment. I like to be punctual, so that was embarrassing. The service peo Due to a bad reaction from the flu shot, I was 30 minutes late for the appointment. I like to be punctual, so that was embarrassing. The service people were very nice about it and did not complain. Everything was explained in advance, including cost estimates. Everything was properly repaired. What else is there? It was perfect service. More
New battery bliss I came in to Honda on Friday late because I had to get a jump to start my car. A quick test showed the battery was "high," as a result of the jump. Bu I came in to Honda on Friday late because I had to get a jump to start my car. A quick test showed the battery was "high," as a result of the jump. But I was to come in soon for a full battery test as there were signs the battery was about through.It was the origina 2010l battery and was showing signs of wear. The next morning I started to drive the car, but the battery was dead. I got another jump from Aptos Towing and headed to Ocean Honda. Fortunately they were able to replace the battery in an hour's time. It would have been more effective if I had gotten the full battery test when I was there on Friday,, but it was late in the day and apparently not feasible to do it then. No matter. Everyone was helpful and pleasant and I have a nice, reliable new battery. More
No Pressure, Lots of Listening by Steve Zigman We've bought a lot of cars over the years. 6 times at Ocean Honda. Steven Z listened to our needs and supplied helpful information that led us to ge We've bought a lot of cars over the years. 6 times at Ocean Honda. Steven Z listened to our needs and supplied helpful information that led us to get a great car at a great price. Tony, his manager, and Conor, in financing, were friendly and low keyed. Working as a team, Ocean Honda helped us to decide on a car that will be great for our family. More
My wife stated that there were a few low points. My wife stated that she was trying to work with your guys stating that she had a doctors appt. soon after or that a shuttle wouldn't be available. Als My wife stated that she was trying to work with your guys stating that she had a doctors appt. soon after or that a shuttle wouldn't be available. Also when my car was finished there was no one around to sign off on the work so she could leave. Someone did come by to help her until another person relieved him. I appreciate in all for the whole job being done so well. Maybe we could have scheduled it at a time that wouldn't have interfered with her not making her appt. on time. She did and everything went well the rest of the day. Thanks Ocean Honda for all that you do to keep my car driving great. :-) More
Excellent customer service Eric always does an awesome job with my car! The service was done in a timely manner, and he is always honest and straight forward about what my car n Eric always does an awesome job with my car! The service was done in a timely manner, and he is always honest and straight forward about what my car needs. More
it's good the service was good overall. the price was a little bit high,though. Work was done quickly. Service support was excellent. Great group of people. the service was good overall. the price was a little bit high,though. Work was done quickly. Service support was excellent. Great group of people. More
Consistently Great Customer Service I always feel well taken care of at Ocean Honda. The service department has consistently provided me with great customer service, Purchased my 3rd H I always feel well taken care of at Ocean Honda. The service department has consistently provided me with great customer service, Purchased my 3rd Honda from Ocean Honda especially because of the great service I have received. More