Ocean Honda Santa Cruz
Soquel, CA
Filter Reviews by Keyword
By Type
Showing 656 reviews
Cars not getting washed anymore by Ocean Honda I appreciate the fact that Ocean Honda is on board with saving water (which is why you do not wash cars that come in for service) so perhaps you shoul I appreciate the fact that Ocean Honda is on board with saving water (which is why you do not wash cars that come in for service) so perhaps you should offer to vacuum them instead. Toyota of Santa Cruz still washes cars when their customers bring them in for service. More
Engine check light I brought my mini van in because it needed an oil change as well as figure out why my check engine light has been on. They were timely and efficient I brought my mini van in because it needed an oil change as well as figure out why my check engine light has been on. They were timely and efficient and I had my car back by the end of the day. More
Oil Change Sevice was quick. They changed the oil, check all the fluids and rotated the tires. I was out of there is less than two hours. Sevice was quick. They changed the oil, check all the fluids and rotated the tires. I was out of there is less than two hours. More
Extatic Buyer I passed up the opportunity to shop at six other dealers closer to me because of the experience of dealing with your Service Department’s Staff. I’ve I passed up the opportunity to shop at six other dealers closer to me because of the experience of dealing with your Service Department’s Staff. I’ve known many of them for years such as Rick Heikens, Wayne Sparks, Dustin, Eric & Victor Castelan (Jamie, in Parts). They’re all top notch at what they do & would not dream of shopping anywhere else, simply because of them! After dealing with the Sales Staff, I’m convinced this is the Best Honda Dealer in the world! You have it all Ocean Honda, from Service & Parts to Sales. Thank you all for treating my wife & I so well! More
professional and courteous Every staff was courteous by opening customers doors and saying thank you, have a good day, would you like coffee/water/tea. This is good customer ser Every staff was courteous by opening customers doors and saying thank you, have a good day, would you like coffee/water/tea. This is good customer service that other dealers have forgotten. I am happy to say I purchased my Honda at Ocean Honda. More
Steven was the best.....patient and helpful. Steven was very helpful, honest and patient when a fellow named Mike there was not. Steven understood that my being a senior citizen and not having Steven was very helpful, honest and patient when a fellow named Mike there was not. Steven understood that my being a senior citizen and not having any experience with any modern Honda models necessitated his patience to explain in detail how to drive the 2018 model. I was not about to buy a car that I didn't understand how to drive. I have previously been at that Honda dealers as well as others and have walked out due to no one explaining how to drive the car., ie. changes since 2006. My former Honda was a 2006. Steven and Jessie together worked out a deal I could afford. I consider this dealership good because of Steven. More
My last oil change for 2018 Great customer service for my last oil change of 2018 Would deff go back with the same employee for my 2019 services . Thank you ocean honda Great customer service for my last oil change of 2018 Would deff go back with the same employee for my 2019 services . Thank you ocean honda More
Easy, quick—all good. Wayne Sparks helped with scheduling this appointment and took care of all the necessary paperwork when I got there. The wait time was minimal and plea Wayne Sparks helped with scheduling this appointment and took care of all the necessary paperwork when I got there. The wait time was minimal and pleasant. More
Great Experience The service from start to finish and Ocean Honda was excellent. From the woman who booked my Appt to Cody my Sevice Rep to the staff that checked me The service from start to finish and Ocean Honda was excellent. From the woman who booked my Appt to Cody my Sevice Rep to the staff that checked me out everyone was so helpful & friendly & everything was explained. I will keep coming back More
Trustworthy I’ve been an Ocean Honda customer for 15 years, and have trusted Dustin Mosley with my vehicles for 14 years. I have full confidence in his judgement I’ve been an Ocean Honda customer for 15 years, and have trusted Dustin Mosley with my vehicles for 14 years. I have full confidence in his judgement and the efficiency of his team. More