Ocean Honda Santa Cruz

Excellent service Streven answered my questions about the HRV, did not hurry or pressure me, helped me to come to my decision in my own time. And his explanations were Streven answered my questions about the HRV, did not hurry or pressure me, helped me to come to my decision in my own time. And his explanations were clear and helpful to me. All in all... a pleasant experience. More

70, 000 Mile Service I was able to get in and out in a quick manner and all of my questions and concerns were addressed to my satisfaction. The turn around time to get my I was able to get in and out in a quick manner and all of my questions and concerns were addressed to my satisfaction. The turn around time to get my vehicle serviced was efficient. More

Service Rick is the greatest service manager. Whenever i go in to ocean Honda he takes care of my problem immediately The sales team is good also. Very hap Rick is the greatest service manager. Whenever i go in to ocean Honda he takes care of my problem immediately The sales team is good also. Very happy the ocean Honda. Would definetly purchase from them again More

CRV Service and Tire Installation Wayne was very friendly and knowledgeable. I had a very short wait time for both my service and for my tire appointment. I would recommend this pla Wayne was very friendly and knowledgeable. I had a very short wait time for both my service and for my tire appointment. I would recommend this place to friends. More

excellent service Excellent service from everyone I had contact with--from the man who met me at my car to the service attendant, to the man who directed me to my car a Excellent service from everyone I had contact with--from the man who met me at my car to the service attendant, to the man who directed me to my car after service. More

Install of roof rack Installation was done well and in a timely manner. Technician was very polite. He seemed to be well trained and liked his work. I will return. Installation was done well and in a timely manner. Technician was very polite. He seemed to be well trained and liked his work. I will return. More

Honest, attentive, knowledgeable, fair, willingness to meet I literally came in to get a new key made for my old car, which had been serviced at Ocean Honda for 11 years, but decided it was time for a new car b I literally came in to get a new key made for my old car, which had been serviced at Ocean Honda for 11 years, but decided it was time for a new car because of impending transmission problems. After looking at sticker prices, I decided to check out used cars on the lot instead. Robert showed me a few cars that peaked my interest but was not pushy, just helpful, and in the end I drove away with a car I think will serve my needs. More

Great Customer Service in Service Department Thanks to Alexis Ortiz, my service advisor, for managing my recent 60,000 mile service work. All went very well. Alexis is excellent at customer ser Thanks to Alexis Ortiz, my service advisor, for managing my recent 60,000 mile service work. All went very well. Alexis is excellent at customer service, keeping me informed, being flexible on timing, and providing me with an loaner car. Thanks Alexis! More

Well managed Really excellent customer service. Always a pleasant experience when I go to service department. Employees are well trained in customer service, which Really excellent customer service. Always a pleasant experience when I go to service department. Employees are well trained in customer service, which I attribute to good management. More

Oil change, multiple point inspection, tire rotation This was the first service of my new Honda CRV (purchased at Ocean Honda). It was easy to make an appointment on-line. My service adviser, Alexis Orti This was the first service of my new Honda CRV (purchased at Ocean Honda). It was easy to make an appointment on-line. My service adviser, Alexis Ortiz, was courtesy, helpful and explained everything to me. More