Ocean Honda Santa Cruz

Great patience and kindness getting my car Mike had great patience with helping solve a few problems with insurance and then drove me home. Did not expect this kind of service....very nice I w Mike had great patience with helping solve a few problems with insurance and then drove me home. Did not expect this kind of service....very nice I would definitely recommend this dealership to my friends. More

Great Service Michelle helped me to make a decision on a new lease. She was very helpful and professional. Very satisfied with the service I received. I've a clien Michelle helped me to make a decision on a new lease. She was very helpful and professional. Very satisfied with the service I received. I've a client for almost 20 years and I always recommended Ocean Honda to my family and friends. More

Flat tire On my brand new car!!! I was so bummed! However, Ocean Honda figured it out so that I could drive home within the hour, nice work! On my brand new car!!! I was so bummed! However, Ocean Honda figured it out so that I could drive home within the hour, nice work! More

Replace passenger sun visor - warranty work Upon arrival (12:30) & during service advisor interview was told that the work would take 2-2.5 hours because the service staff had just gone to lunch Upon arrival (12:30) & during service advisor interview was told that the work would take 2-2.5 hours because the service staff had just gone to lunch. I was offered to be shuttled and I said I would wait because the last visit (where the visor was uninstalled and reinstalled) by the time I got home to Felton I rec’d a call that my car was done. So I just planned to wait. But to my pleasant surprise the service technician who did the work last visit did my car before another when he heard I was waiting. I was out in just about and hour. Very thoughtful! Thank you More

Always great service really liked my new advisor Tim Mundt, friendly and checked me in right away. Very satisfied with shuttle service so I can get dropped off and picked really liked my new advisor Tim Mundt, friendly and checked me in right away. Very satisfied with shuttle service so I can get dropped off and picked up. More

Service was excellent! Cory was so helpful about locating my lost keys. Someone I talked to before Cory told me I've have to bring the car back in before anything could be Cory was so helpful about locating my lost keys. Someone I talked to before Cory told me I've have to bring the car back in before anything could be done about the lost keys!! I was extremely upset about this. I wanted the keys located and delivered to me by the Courtesy Van. He said "We don't deliver keys!" and hung up on me! This did not make a very good impression, to say the least! Unfortunately, I did not get this name! More

Car service while you wait Very professional treatment by Cory. I enjoyed delicious coffee and a apple while I waited for my car, which were provided by the dealership. The car Very professional treatment by Cory. I enjoyed delicious coffee and a apple while I waited for my car, which were provided by the dealership. The car was returned to me in a timely manner. More

Oil Change- Extra Help setting my Blue Tooth up I had my oil changed Saturday and was very satisfied with Cody (I think that was his name) my service writer. He was very professional and friendly. I had my oil changed Saturday and was very satisfied with Cody (I think that was his name) my service writer. He was very professional and friendly. Once my car was finished I asked our sales person Mike who sold us the car to help set up my phone/blue tooth and he was happy to help. I always recommend Mike to friends and family looking for cars. More

5000 mile maintenance and oil change Service was very good. Wait time was about 2 hours, just as I was told before I went. Tim the service person who checked was in was polite and cordi Service was very good. Wait time was about 2 hours, just as I was told before I went. Tim the service person who checked was in was polite and cordial. All went well. More

Great Experience! I was helped immediately upon arrival and Alexis was so easy to work with. He was friendly, efficient, respectful and pleasant. Although the service c I was helped immediately upon arrival and Alexis was so easy to work with. He was friendly, efficient, respectful and pleasant. Although the service center was very busy and my service took longer than estimated, Alexis kept me updated and even pulled my car around for me as soon as it was done. I will request him next time! More