Ocean Honda Santa Cruz
Soquel, CA
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Oil change Corey did a great job checking me in. Notified me that I had a nail in my tire, they repaired it. Had my car out within an hour (made online appointme Corey did a great job checking me in. Notified me that I had a nail in my tire, they repaired it. Had my car out within an hour (made online appointment). More
Jeff Winton did a great job showing us the car we purchased. We liked how Jeff was not pushy. He showed us a majority of the features the car had. We took a test drive together. He was easy to talk to and work w We liked how Jeff was not pushy. He showed us a majority of the features the car had. We took a test drive together. He was easy to talk to and work with. More
Efficient Service Dept My wife had an appt. and when we returned for the car I decided to see if I could get my car serviced as well. Took the car on the spot and it was rea My wife had an appt. and when we returned for the car I decided to see if I could get my car serviced as well. Took the car on the spot and it was ready the next morning as promised.Alexis is easy to work with, he puts you at ease with his demeanor and explains everything completed during the service review clearly and concisely. More
Friendly and supporting staff The customer service person listened to my vehicle service concerns and supported my decision to postpone some major work. He actually researched cost The customer service person listened to my vehicle service concerns and supported my decision to postpone some major work. He actually researched costs for some work. Larry More
service enough a smile great job done in a timely manner Would like to know why you do not have the Honda car care card at your dealership. thanks joanne great job done in a timely manner Would like to know why you do not have the Honda car care card at your dealership. thanks joanne More
March 23, 2019 - Purchase of Honda Civic LX 2019 I was attending a work retreat in Aptos when my 2006 Honda Civic died. I called Ocean Honda and Michael was kind enough to pick me up from the retrea I was attending a work retreat in Aptos when my 2006 Honda Civic died. I called Ocean Honda and Michael was kind enough to pick me up from the retreat in the car I requested, and was able to show me all the features the 2019 Honda Civic on the drive to the dealership. I had a work deadline to meet and only had a maximum of three hours to spend at the dealership. Michael and Conor got me out of the dealership with a new car in about two and a half hours. Again, special thanks to Michael Craig who listened to exactly the features I wanted, provided the highest level of service, and did not delay the process by trying to upsell unwanted features. I highly recommend Ocean Honda, especially if you value your time. More
Purchased the new 2019 Honda Passport Elite I recently purchased the newly introduced Honda Passport SUV from Ocean Honda. I was able to get the model I wanted, Elite, and the color I wanted, Lu I recently purchased the newly introduced Honda Passport SUV from Ocean Honda. I was able to get the model I wanted, Elite, and the color I wanted, Lunar Silver. But best of all I got the price I wanted. The entire process and the people involved made for a very pleasant car buying experience. I was delightfully surprised as at my age I've been through many car buying experiences and they were not all wonderful. More
Great service. Easy in and out! Service within an hour. They were very friendly and the service was done pretty quickly. They had a nice waiting area to sit in. Easy in and out! Service within an hour. They were very friendly and the service was done pretty quickly. They had a nice waiting area to sit in. More
"Fit" for a queen From the minute we walked in until the moment I left with my new car I was treated fantastic. Great customer service from Robert E.! He is friendly, r From the minute we walked in until the moment I left with my new car I was treated fantastic. Great customer service from Robert E.! He is friendly, respectful and answered my questions. He made the transaction seamless. So far I am enjoying my car. More
Happy customer! The service at Ocean Honda is the best! Alsways accomodating with my schedule, the shuttle service is fantastic, and service techinician is thorough, The service at Ocean Honda is the best! Alsways accomodating with my schedule, the shuttle service is fantastic, and service techinician is thorough, explains everything perfectly. Ocean Honda has always serviced my 2014 Honda Pilot, I LOVE my car, and the sandwiches they provide are yummy also! More