Ocean Honda Santa Cruz
Soquel, CA
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Assistance of dustin Mosely As usual, Dustin Mosely was a great Service Advisor. I always request him. If not for him, I am not sure I would use this dealership. As usual, Dustin Mosely was a great Service Advisor. I always request him. If not for him, I am not sure I would use this dealership. More
Fast & relaxing! Upon being greeted with a smile..quick for some paper work, time for oil change and check-up, I was offered a sandwich and bottled water..was very goo Upon being greeted with a smile..quick for some paper work, time for oil change and check-up, I was offered a sandwich and bottled water..was very good..the. To the waiting lounge where I caught up on some of my emails while a big screen TV was on in the background...overall great experience! More
Friendly and efficient. The service advisor and technician were excellent in their diagnosis and quick to remedy the solutions encountered. I would recommend to anybody with The service advisor and technician were excellent in their diagnosis and quick to remedy the solutions encountered. I would recommend to anybody with a Honda or any other vehicle. More
Fast & efficient They have a new Express service and I was in and out in 1 1/2 hours and I have Car Doc so there was no charge for the visit. They have a new Express service and I was in and out in 1 1/2 hours and I have Car Doc so there was no charge for the visit. More
Love this place! Since 2003, I have received excellent service from the sales, maintenance and repair departments. Wayne Sparks is always professional, friendly and ef Since 2003, I have received excellent service from the sales, maintenance and repair departments. Wayne Sparks is always professional, friendly and efficient. I would gladly recommend Ocean Honda in Soquel anytime. More
On time, courteous, thorough. Happy with the experience from when I called for an appointment to when I drove away. Cory explained what I needed to know in clear, concise terms. Happy with the experience from when I called for an appointment to when I drove away. Cory explained what I needed to know in clear, concise terms. No surprises, no worries. All went well. More
Excellent service Long wait for a big service job, but people were pleasant. I liked being able to see the work in progress, and chocolate chip muffins were a treat! Long wait for a big service job, but people were pleasant. I liked being able to see the work in progress, and chocolate chip muffins were a treat! More
Great service, very attentive Everyone in the service department that I have dealt with have been polite, friendly, attentive and interested in making the experience pleasant for t Everyone in the service department that I have dealt with have been polite, friendly, attentive and interested in making the experience pleasant for the customer. Just makes me glad I bought my new Honda at Ocean. More
Great Customer Service, Great Mechaqnics, All Around I have used Ocean Honda twice, both times the customer service was great, and the mechanical work was perfect, also their waiting area is comfortable, I have used Ocean Honda twice, both times the customer service was great, and the mechanical work was perfect, also their waiting area is comfortable, including snacks, and it's a good location if you want to walk to nearby businesses on 41st Ave. Ocean Honda is doing it right! More
Oil change/Tire Rotation Love the service team. The only thing that gets in the way of an excellent review is the wait time. With an appointment, and arriving 15 minutes early Love the service team. The only thing that gets in the way of an excellent review is the wait time. With an appointment, and arriving 15 minutes early to allow for check in time, I still had to wait 2-3/4 hours. This is a constant issue. More