Ocean Honda Santa Cruz

Nice job! Pablo and Flip did a great job of helping us get the car we wanted. Both of them listen to our needs and gave very thoughtful answers to our questions Pablo and Flip did a great job of helping us get the car we wanted. Both of them listen to our needs and gave very thoughtful answers to our questions. We are super pleased with our new car.... a truck! More

1st service on new car I always appreciate Wayne and everyone at Ocean Honda. I appreciate that Ocean Honda is close to where I live, as well as the service today was quick I always appreciate Wayne and everyone at Ocean Honda. I appreciate that Ocean Honda is close to where I live, as well as the service today was quick and painless. More

Dustin listened to me and explained, in detail, what needed Dustin listened to me, and because of this, he and his service team were able to find that I was low on transmission fluid. Apparently, when I had my Dustin listened to me, and because of this, he and his service team were able to find that I was low on transmission fluid. Apparently, when I had my 30K service, my transmission fluid was drained and topped. This was completed in Montana. The same thing happened to me in my last Honda also. The work was completed by an independent shop, Dustin told me I was 3.3 quarts low on fluid. He also told me at Ocean, they flush and refill. This is a more reliable way to manage the transmission, I believe. 'The surging I was experiencing could have been very dangerous under certain circumstances. I learned a lot about my car and my part in taking care of it, thanks to Dustin Mosley. More

Keyed in Ocean Honda helped me get a new key to replace the lost and defective ones in time for me to get to an important event the same day. They picked me up Ocean Honda helped me get a new key to replace the lost and defective ones in time for me to get to an important event the same day. They picked me up and drove me to retrieve the car--in time. Only thing I don't like? The penalty for getting a new key made is $270. Too much to pay for a thoughtless moment. The dealership was fine, but Honda needs to find a more efficient, less expensive way to replace a key. More

Worth the drive I make it a point to go to Ocean Honda rather than the closer Honda dealership in MH, they consistently take good care of my Pilot. I make it a point to go to Ocean Honda rather than the closer Honda dealership in MH, they consistently take good care of my Pilot. More

Excellent service! I brought my Honda Accord in for service knowing I was going to trade it in. Wayne was amazing as always and hooked us up with a great Sales rep! I brought my Honda Accord in for service knowing I was going to trade it in. Wayne was amazing as always and hooked us up with a great Sales rep! More

Excellent Customer Service!! When the lease on my Honda Accord Sport came up, we decided we would trade it in for a new CRV. We worked with Robert and he hooked us up big time! He When the lease on my Honda Accord Sport came up, we decided we would trade it in for a new CRV. We worked with Robert and he hooked us up big time! He was totally customer focused and provided A++++ service to us. I’m SUPER happy with our new CRV, which they had in Obsidian Blue just like my Accord, so it was meant to be! Thanks Robert for taking such good care of us! More

Jeff was excellent Jeff spent a lot of time with me to be sure the CR-V was the right new car for me, and then more time to help me understand all the safety features an Jeff spent a lot of time with me to be sure the CR-V was the right new car for me, and then more time to help me understand all the safety features and Bluetooth (my 2000 Camry has none of these). Also, Conor made all the paperwork go smoothly and answered all my questions. Service department put on the roof rack. More

Excellent! I have an excellent service representative who welcomes me, answers all my questions and treats me with respect. The actual service work is usually e I have an excellent service representative who welcomes me, answers all my questions and treats me with respect. The actual service work is usually excellent. It’s sometimes crowded when I arrive, but the staff handle it well. More

Excellent service I arrived pretty late and he still managed to helped me even though they were closing soon I needed a new tire because I had gotten a flat and I was r I arrived pretty late and he still managed to helped me even though they were closing soon I needed a new tire because I had gotten a flat and I was running on a spare and he was able to sell me a tire and install it in less then 25 min. More