Ocean Honda Santa Cruz

New Honda CRV EX-L Best offer on trade in and new car prices. No hassle, customer service was excellent and finance department was quick! Great place if you are consid Best offer on trade in and new car prices. No hassle, customer service was excellent and finance department was quick! Great place if you are considering a Honda! More

Excellent on time service Service tech explained everything clearly and gave 10% discount per email i received. I was provided a loaner because of major service. Car was ready Service tech explained everything clearly and gave 10% discount per email i received. I was provided a loaner because of major service. Car was ready an hour early. Free warranty offered for regular service. More

Fixing a chronic problem. I had an urgent need to get the trainer wiring fixed on my CR-V before I left town for a long weekend This had been a problem since the Dealer instal I had an urgent need to get the trainer wiring fixed on my CR-V before I left town for a long weekend This had been a problem since the Dealer installed the Hitch and 4-pin trailer wiring. The first time I brought in was about a year after the hitch was installed. They diagnosed the problem and said they forgot to add the Fuse needed for the trailer lights to work. OK, thanks, no charge. I thought I was good to go. So now, approximately three years later, same problem. I don’t use the trailer but 2 or 3 times a year. I couldn’t get the running lights on the trailer to work. Bummer, now I have to get this fixed before I leave for the weekend trip hauling my dirt bikes to the Sierras Mountains and Yosemite. I rewired the trailer with new lights and all new wiring harness; making sure I had a good ground. 9 Hours later, I have brake and turn signal lights, but no running lights. I bought a 4-pin trailer light tester to make sure the car was correct. It wasn’t. OK, now I need help from the dealer. My car is not right. It's not my work on the trailer. On Tuesday I went on line to make an appointment to get this fixed, again. What do you know; I can get in at 10:30a today, that’s great. This problem is eating me up inside, I got to go. I took the rest of the day off from work and went to Ocean Honda. The service writer Eric looks up my service records, he sees I have been in for this issue before. “We’ll get right on it.” “I’ll give you an update at 1:30 or 2. I’m thinking that’s a long time, but what the heck, I can’t live this way, so I go to the waiting area and settle in. Good thing I brought the Newspaper with me. About 1:45 I got anxious so I go to Eric and ask how it is going. He came back a little while later, he’s working on it. I’m about ready for another free sandwich because I might be till 7pm tonight. No problem, I’m committed now. I need to let the mechanic do his job without me interfering. This has got to get fixed or I’ll be a nervous wreck driving home after dark on Sunday night. I remind Eric not to forget about me cooling my heals in the waiting area. That was a problem before. 3:30p Good news, we found the problem. It was a blown 5 amp Fuse in the wiring harness near the spare tire. I never would have found that in time by myself. I am so relieved. I ask Eric to show me where it was in the car, just in case it happens again. I also use my little light tester to be sure. It looks good. I’m leaving tomorrow for a long weekend and now I have one less thing to worry about. Thank you Eric, the mechanic, and Ocean Honda. You guys took good care of me. I appreciate that very much. Regards, Jay More

New ride I am very happy with the expertise and guidance that Mike Livanos provided in picking out my new vehicle. He took care of all the paperwork and help I am very happy with the expertise and guidance that Mike Livanos provided in picking out my new vehicle. He took care of all the paperwork and help me get on the road with no problems at all. More

The buying experience was awesome! This took a little (maybe excessive) amount of work on Mike's part, but he was a real trooper and helped out in any way possible to close the deal. Ma This took a little (maybe excessive) amount of work on Mike's part, but he was a real trooper and helped out in any way possible to close the deal. Many thanks for going over and beyond for us. More

great buying experience at Ocean Honda Rodney Bray, at Ocean Honda, was great. I never felt pressured — just supported. He helped me thought the whole process. I love that it is only 1/2 m Rodney Bray, at Ocean Honda, was great. I never felt pressured — just supported. He helped me thought the whole process. I love that it is only 1/2 mile from my house, so taking it for service with be easy for me. I am glad i picked Ocean Honda More

Wonderful customer service I've bought three cars from Ocean Honda and always come to them for servicing and they never disappoint. Even for a basic oil change, I trust them co I've bought three cars from Ocean Honda and always come to them for servicing and they never disappoint. Even for a basic oil change, I trust them completely to do the best possible job, on time, and with courtesy. More

They go out of their way for me Not only give good service but make up for things if they have a miss. They got me the car I wanted a price I was happy with. Not only give good service but make up for things if they have a miss. They got me the car I wanted a price I was happy with. More

Excellent service nice people. Everything from making an appointment to getting my car when it’s finished is done with attention to detail and a high level of professionalism. I hav Everything from making an appointment to getting my car when it’s finished is done with attention to detail and a high level of professionalism. I have total confidence with every aspect of service at Ocean Honda. And everyone is helpful and nice during the whole process. They care. More

Tim Mundt: Caring Advisor Tim Mundt is a caring and knowledgeable adviser. He made my visit including recall a breeze. We had bad experience with a rude sales person. Hence we Tim Mundt is a caring and knowledgeable adviser. He made my visit including recall a breeze. We had bad experience with a rude sales person. Hence we decided to purchase our new Clarity from a different location. We love our Clarity. More