Ocean Honda Santa Cruz

30,000 mile check-up Alexis explained everything clearly and also had the car ready for me early, after I told him that I needed to be somewhere later in the day. The chec Alexis explained everything clearly and also had the car ready for me early, after I told him that I needed to be somewhere later in the day. The check-up on the car itself was through. More

Great Service and Friendly People! I love Ocean Honda!!! The people make this place! You just get a good feeling! Every time I'm in there everyone is so kind, genuine, and helpful. From I love Ocean Honda!!! The people make this place! You just get a good feeling! Every time I'm in there everyone is so kind, genuine, and helpful. From the car sales folks to the service advisors down to the people who check you in. The people at this dealership put people first. It's evident they care about their customers. I decided to get my car here a few years ago, and this element was a major deciding factor, and why I think this dealership and services are so popular. Coming here to get service is definitely worth the wait. More

50,000 mile maintenance Tim was wonderful! The employee that checked the car in was very rude and unprofessional. I conveyed this behavior to Tim and he turned the experien Tim was wonderful! The employee that checked the car in was very rude and unprofessional. I conveyed this behavior to Tim and he turned the experience completely around. While he had no control over the bad behavior of the person who checked me in (and who was even rude when I picked up my car after the service), Tim's excellent customer service skills won the day. More

They tried to find a problem Our car had an intermittent electrical problem, and to their credit, the service department did a thorough research, calling Honda's regional reps and Our car had an intermittent electrical problem, and to their credit, the service department did a thorough research, calling Honda's regional reps and looking through the code history as well as driving the car. When they could not reproduce it, they refused to try to upsell us. So we can recommend their integrity. More

The hard part was choosing a vehicle Once I made up my mind which car I wanted to buy, the team at Ocean Honda made the rest of the experience as painless as purchasing a car can be. They Once I made up my mind which car I wanted to buy, the team at Ocean Honda made the rest of the experience as painless as purchasing a car can be. They went out of their way to make sure I understood everything about my purchase and to walk me through the process as quickly as possible. They also accommodated a few unusual requests with no hesitation and Jeff took extra time to familiarize me with all the car's features and settings.. More

Painless car buying We were helped right away by Alex who was helpful and knew quite a bit about the product. He was friendly and did not try to oversell us. We were helped right away by Alex who was helpful and knew quite a bit about the product. He was friendly and did not try to oversell us. More

Great Experience Pablo Barrientos is pleasant, knowledgeable and very easy going. It has been a pleasure working with him. Conner Geissler made the financial transact Pablo Barrientos is pleasant, knowledgeable and very easy going. It has been a pleasure working with him. Conner Geissler made the financial transaction quick and easy. Definitely reasons to be a return customer. More

Excellent service as always :) My Honda civic was due for routine maintenance service and the whole process was seamless. I was helped in a timely and courteous manner. My service My Honda civic was due for routine maintenance service and the whole process was seamless. I was helped in a timely and courteous manner. My service advisor, Cory B. took care of me at the time he quoted me and my car was done earlier than expected. Thank you Ocean Honda and thank you Cory for an excellent job! :) More

Steve Zigman did a great job for me Steve was very helpful in explaining my HR-V, very satisfied with both the car and the customer experience. I recommend Ocean Honda with reservation Steve was very helpful in explaining my HR-V, very satisfied with both the car and the customer experience. I recommend Ocean Honda with reservation. More

Perfect 10k Checkup Very easy to schedule appointment. Work done quickly and expertly. Nice customer lounge for waiting. Service manager takes care of everything. Thanks, Very easy to schedule appointment. Work done quickly and expertly. Nice customer lounge for waiting. Service manager takes care of everything. Thanks, Wayne! I'll be back. More