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Ocean Honda Port Richey - Service Center
Port Richey, FL
251 Reviews
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251 Reviews of Ocean Honda Port Richey - Service Center
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August 15, 2012
The sales end is pretty normal car dealer experience, pressured to buy and a little slight of hand, nothing out of the ordinary (be educated before you go in), however, the service side thats another iss pressured to buy and a little slight of hand, nothing out of the ordinary (be educated before you go in), however, the service side thats another issue. They are dishonest and conveneiently have no record of your multiple complaints at previous visits when the warranty was still in effect, and the same issue is still occuring after the expiration of the warranty. They are rude on the phone and treat the customer poorly. I work in a customer service industry and they could learn quite a bit. Look into MAGIC training for your representatives, and maybe they will refrain from calling your cusotmers liars. I am filing a complaint with American Honda and the State. Do business elsewere, you need not be treated in this manner when you are spending tens of thousands of your hard earned dollars. More
by Jo112
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