Ocean Honda Port Richey

I was promised a ride home and pick up for my vehicle. Service Dept gave me a ride home after sitting they did not have anybody readily available..but Istated I was told there would be someone. I did no Service Dept gave me a ride home after sitting they did not have anybody readily available..but Istated I was told there would be someone. I did not get a pet up to get me to retrieve my car I made other arrangements....nor was there an offer to pick me up to get my car although I am only about 1 mile away. More

Grateful thanks for the best service one could ask for. Rob was fantastic and made us feel very comfortable and knowledgeable and we are so happy with the service! Rob was fantastic and made us feel very comfortable and knowledgeable and we are so happy with the service! More

JR is the best. He knows how to take care of his customers. I have been coming to this dealer for years to get my cars done. He knows how to take care of his customers. I have been coming to this dealer for years to get my cars done. More

Initial Service rep was fine. I picked up vehicle after 5. There was 1 service rep to help customers. He was busy on the phone with a customer. No one was available to help. I ask I picked up vehicle after 5. There was 1 service rep to help customers. He was busy on the phone with a customer. No one was available to help. I asked the receptionist and she said to simply wait until he was done as he had to check me out. I waited but the service rep continued to remain on the phone with a customer. I went back to the receptionist but she again said she couldn’t help. A couple of sales reps tried to help but couldn’t. After still waiting I again went to the receptionist to ask the the GM’s number but she said she didn’t have it. She told me to call the main phone number and ask for the GM but it was after hours and he was not working. A lady at the front desk told her she did have the GM card and she should give it to me. Sales reps were great, service reps were great but not enough to help after 5. Receptionist needs customer service training. This could have and should have been a better experience More

I have had many good experiences with Ocean Honda with great people in service and sales. I was disappointed this time at the dealership this past time on 4-7 2024 to find out my wheel, scratched from a great people in service and sales. I was disappointed this time at the dealership this past time on 4-7 2024 to find out my wheel, scratched from a pothole is not covered by my wheel insurance. If I had known that I would have rethought the insurance. Disappointed customer John Carpenter More

Purchased many new vehicles over the years and I'd have to say Ocean Honda is the best to deal with. to say Ocean Honda is the best to deal with. More

I appreciated the honesty and transparency from the whole team. They made sure I was comfortable with my decision and were quick! team. They made sure I was comfortable with my decision and were quick! More

very amazing team at Service all them very nice. I want to give big thanks to Robert Marchido very good guy I want to give big thanks to Robert Marchido very good guy More

Brandon was very professional in a hustle/bustle atmosphere It was Quick service with honest feedback I will return atmosphere It was Quick service with honest feedback I will return More

Handled very professional , salesman was very helpful. Would recommend him to everyone. Thank you very much Would recommend him to everyone. Thank you very much More