Ocean Chrysler Jeep Dodge Ram
Westerly, RI
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Another great new Jeep Our local Jeep dealership recently changed ownership but many of our longtime friends remained with the new dealership in Westerly, RI. Drove a 2012 Our local Jeep dealership recently changed ownership but many of our longtime friends remained with the new dealership in Westerly, RI. Drove a 2012 Jeep Grand Cherokee back and forth between RI and NM and ended up putting 209,000 miles on the car. This Jeep along with 3 other Jeeps, a Plymouth Volare wagon (with 'wood sides') and all the way back to a Plymouth Reliant wagon (again with 'wood sides") have been purchased and serviced at this location and we have always been pleased with the results. Hated to part with the 2012 but Ocean offered a deal that made too much sense to pass up. They put us into the Trail Rated 2019 Grand Cherokee Trailhawk with all the equipment needed to drive on the beach in RI and the forest roads in NM. Al Armando put the deal together with the help of Gary Cooper. I've known Al for years and I was confident from the get go that he went to bat for us to close the deal. We are a Jeep family--currently owning 3--that truly appreciates the way they are built to handle all the challenges the roads have to offer. We feel confident buying and having our Jeeps maintained with our friends at Ocean. More
Excellent work -thank the guys in the garage!!!! Service area is great!! But don 't ever forget the guys in the garage area!! Everyone always takes great care of us. Very much appreciated! Service area is great!! But don 't ever forget the guys in the garage area!! Everyone always takes great care of us. Very much appreciated! More
regular maintenance was able to get it in on a short notice and done in reasonable time. good customer service reps as well to make an easy experience was able to get it in on a short notice and done in reasonable time. good customer service reps as well to make an easy experience More
Warranty Dealer was very responsive to my warranty request amd disposed of the matter quickly and professionally. The service manger and staff were extremely Dealer was very responsive to my warranty request amd disposed of the matter quickly and professionally. The service manger and staff were extremely knowledgeable regarding the service. More
expectations I’m from out of state and I had my Jeep dropped off because it won’t start. They told me that they would know the next day the issue. That was suppose I’m from out of state and I had my Jeep dropped off because it won’t start. They told me that they would know the next day the issue. That was supposed to be Wednesday but they didn’t look at it until Thursday morning after I went to talk to them in person. Their unrealistic expectations lead to my realistic disappointment. Also it would have saved me 215 dollars from the rental company. More
Service department They did a wonderful job fixing my door. They where very Pleasant , when I dropped and picked up my Jeep. They will get my Business. Even if it just They did a wonderful job fixing my door. They where very Pleasant , when I dropped and picked up my Jeep. They will get my Business. Even if it just and oil change. More
Very laidback atmosphere Our salesman was great. Roger Benoit was very professional and really listened to what we were looking for. I would highly recommend this dealer. W Our salesman was great. Roger Benoit was very professional and really listened to what we were looking for. I would highly recommend this dealer. We had a great experience! More
Warranty issue handled promptly While on vacation had a warranty issue and we were served promptly and courteously. Our vehicle was handled with professionalism and repair done in l While on vacation had a warranty issue and we were served promptly and courteously. Our vehicle was handled with professionalism and repair done in length of time promised. Communication was very good More
Excellent customer service The service writer and manager were polite, knowledgeable and friendly. My car was returned to me clean and in a timely manner. I will be back for all The service writer and manager were polite, knowledgeable and friendly. My car was returned to me clean and in a timely manner. I will be back for all of my service needs. More
Jeep tire rotation and balancing Great job ! Jeep runs smoothly after rotation!👍great to work with a dealership that include changing recall air bag too. They offered for free Great job ! Jeep runs smoothly after rotation!👍great to work with a dealership that include changing recall air bag too. They offered for free!thanks so much Micheal Arnold More