Ocean Cadillac - Service Center

Car took too long to be returned. Had no driver to bring the car beck to me. I had to go to the dealership to get the car Had no driver to bring the car beck to me. I had to go to the dealership to get the car More

Overcharged for an oil change. Lack of clear communication. Service rep lacked knowledge of their current offers and how to apply them. Not responsive when wanting to address issue Lack of clear communication. Service rep lacked knowledge of their current offers and how to apply them. Not responsive when wanting to address issues. More

Muy buena atención excelente servicio. Mecánica resuelta. La atención humana cumpliendo en tiempo y forma. Siempre vuelvo por los mismos motivos expuestos antes. Gracias Mecánica resuelta. La atención humana cumpliendo en tiempo y forma. Siempre vuelvo por los mismos motivos expuestos antes. Gracias More

Service manager and general manager are outstanding regarding customer relations and customer individual care and service regarding customer relations and customer individual care and service More

explained to Barbara about problem. She was very attentive. she got issue resolved. exceeded expectations. She was very attentive. she got issue resolved. exceeded expectations. More

I am a retired Marine Veteran having served 30 years on Active Duty. I am not easily impressed and I demand Quality Service. I was extremely impressed with the professionalism of the staff, quality of serv Active Duty. I am not easily impressed and I demand Quality Service. I was extremely impressed with the professionalism of the staff, quality of service, and highly impressed with their state of the art facility. Barbara, my Service Adviser is THE BEST. Semper Fidelis! More

Very impressed with the service department. They were quick to respond and handle my problem. They were quick to respond and handle my problem. More

Knew I had to have service preformed on the XT6, and normally I’m squeezed for time. They indicated that if I bring it in, they will get me done and out quickly, they did just that. The service and fr normally I’m squeezed for time. They indicated that if I bring it in, they will get me done and out quickly, they did just that. The service and friendliness was the best, and the new facility is impressive. I’ve been a Cadillac owner for many years, and will remain so. More

Service was fast and efficient Thank you Barbra in service area. She rocked handling my issue service area. She rocked handling my issue More