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Ocean Cadillac

Miami, FL

4.6
1,349 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,349 reviews

December 21, 2024

Great service, amazing crew and the time to resolve the issue was great! Thank you. More

by DONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
December 21, 2024

Excellent customer service: Friendly and knowledgeable sales staff, attentive to your needs, and not overly pushy. More

by carlhenz.exat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Enrique was extremely helpful throughout the whole process of buying my new vehicle. I purchased the vehicle without test driving or seeing it in person. Enrique sent me additional photographs of the More

by Autumn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I recently purchased a Cadillac Escalade from Ocean Cadillac, and I must commend top manager Mike for his exceptional professionalism. We were considering various brands and dealerships but ultimately More

by Anita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Ocean Cadillac responded

Thank you for taking the time to write this review, Anita. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ocean Cadillac are glad to have you as a customer. Sales Manager - Victor Lopez (954) 471-2704

December 18, 2024

They had my GMC truck for almost 6 months. They had it to replace fuel pump. When picked up had check engine light. They said was censor so had them replace it and still had light. While I ha More

by RACARR8624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

It is in the worst location possible. Please make it easier for customers. Thank you, More

by JOHNROOM112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Sotolongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, John, feel free to contact us at your convenience. Sales Manager - Victor Lopez (954) 471-2704

December 13, 2024

I just want to say Orlando Castellon was exceptional in his customer service! He helped me right away and all I needed was an oil change but he also had my tires rotated and my car washed for me while I wa More

by THARVEY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Dec 15, 2024 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Orlando here at Ocean Cadillac. Service Manager - Albert Pratts (305) 775-2011

December 13, 2024

Very pleasant and professional experience Willy was great definitely recommend Ocean Cadillac will be buying with them again More

by Michel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ocean Cadillac responded

Thanks, Michel, for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Sales Manager - Victor Lopez (954) 471-2704

December 11, 2024

No lack of concern for customers. Not able to see my car until 2 days and no loaners available. I’ve spent thousands with this dealer and the service is terrible. Multiple visits for More

by NAGIB52283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Prat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando
Dec 14, 2024 -

Ocean Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sales Manager - Victor Lopez (954) 471-2704

December 08, 2024

Excelente servició, preguntar por Ahmed Lobaina el los ayudara hacer el mejor negocio con asesoría segura More

by rubiochava8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Lobaina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sales Manager - Victor Lopez (954) 471-2704

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