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Oakley Auto World

Branson West, MO

Overview
Employees
Reviews
Vehicles
4.8
2,173 Reviews
We are a family owned dealership that has been proudly serving our community since 1993. Times have changed, however our goal has not. That is to serve with integrity and our commitment to doing the right thing. We offer competitive prices and an ever evolving inventory to meet a wide variety of needs and wants. Financing and Vehicle Service Agreements are available for your convenience and peace of mind. Why buy anywhere else?? We would love for you to become a part of our family. Please shop our virtual showroom and then stop by to see us and take a test drive today!
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17165 MO-13BUS

Branson West, MO

65737

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Oak sales person Jeff Jamie Jacob Chad Chris Oakley

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Showing 2,173 reviews

December 26, 2025

They were real helpful and nice. A very good experience. They made my day.Thanks so much! I love my new car!!! More

by amyg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harlan Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2025

Worst car buying experience ever. The only reason I gave them a 2 is because they had the decency to trade the first train wreck of a truck with a bad transmission among other things More

by brent.goerlitz
Recommend Dealer
No
Employees Worked With
Chris Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Horton
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Dec 27, 2025 -

Oakley Auto World responded

Hi Brent.Goerlitz, we’re sorry you feel this way, but we want to correct a few inaccuracies. We do not charge a $1,100 “maintenance app.” Our only standard fees are a $489 administrative fee and a $595 LoJack transfer, which includes our Oakley Advantage 6 month / 6,000 mile coverage. These fees are disclosed on our website and reviewed prior to signing. When concerns came up after the sale, we acted in good faith by trading you into another vehicle and offering to split some of cost of repairs on the original vehicle you purchased through our service department. We stand behind doing what’s right for our customers and operating transparently.

Dec 27, 2025 -

brent.goerlitz responded

Ok lol. Well let’s break this down. You’re right, I was inaccurate in one instance. The repair estimate was over $2600 not $2300 as I stated. I have a copy of the estimate if anyone is interested. And nobody offered to split any of the cost. In fact, you charged me over $300 to “diagnose” all the problems it had. and then took that amount out of the lower price of the replacement truck. The LoJack (maintenance app), which includes our Oakley Advantage 6 month / 6,000 mile coverage. Coverage? Of what? Of the $2600 repair bill, LoJack covered NOTHING. the only inaccuracy with that is how Chad sold it to me and what I called it. It’s a scam. Yes, you did do one thing right and allow me to trade the damaged vehicle for another one. And as I stated, that’s what earned you a 2 instead of a 1 rating. Y’all are transparent as a brick wall. Smoke and mirrors. I’m sorry you made me feel this way about you too. I came there in good faith to buy a pickup. Your website boasts “piece of mind”. I got anything BUT. And by the way, for anyone interested, that damaged truck is back on the lot for sale two days after they found all the problems. And to add insult to injury, they added $1300 to the price! That should tell you all you need to know.

December 24, 2025

Found a pretty good deal on an equally good used truck with fair to low mileage. Kept my trade-in as their offer was in their favor. Not a bad offer, but it’s a dealership, so… I was very impressed with More

by Don
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Oakley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2025

We have been talking with Jeff for 2 weeks about this car and he was the best salesperson I have ever worked with and buying a car from Oakley was by far the best experience I have had buying a vehicle. More

by valgraveshpc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance person was awesome, can not remember his name
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December 21, 2025

Very responsive answered all my questions Jeff Davidson is a big help too Great job More

by kswanson11
Recommend Dealer
Yes
Employees Worked With
Chad Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Gunther
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December 21, 2025

Everyone seemed fevering very nice. Don't like the fact that you can't negotiate the price though. More

by rameytoes
Recommend Dealer
Yes
Employees Worked With
Chad Gunther
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Gunther
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December 19, 2025

Harlan Huff was very kind , professional and knowledgeable . Thank you to the Oakley Staff. Everyone at Oakley is amazing!! More

by melindar251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Oakley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harlan Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 17, 2025

Great experience! Definitely worth the drive to Branson West! The team was very attentive to our needs and made sure that we knew everything about our new vehicle. More

by soundmanok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Oakley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Oakley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harlan Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 11, 2025

Returning customer, this team treats you like family and works with you to make a great deal! More

by Southernboyz.Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Zaruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 11, 2025

Guys are easy to deal with, offered fair price on trade in, made the experience much better than other dealers I've dealt with recently. If they have our vehicles in stock we will be doing business exclusi More

by Southernboyz.Johnson
Recommend Dealer
Yes
Employees Worked With
Chad Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Gunther
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