Back

Oakland Acura

Oakland, CA

not yet
rated
230 Reviews

6701 Oakport St.

Oakland, CA

94621

Directions

By Type

Showing 230 reviews

May 14, 2018

Car wash after service was terrible They said it’s wash but yet it looked dirty as xxxx. They said they left the car outside and there’s constructions but yet they told me my car just ca More

by Snowbombing19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Cashier (Tonya, Nylah, Noel), Sunday Nguyen
May 15, 2018 -

Oakland Acura responded

We have construction happening on all sides of us, add that to the wind and pollen this time of year and the cars get dirty immediately. We would be happy to wash your car again at your convenience.

May 13, 2018

Service Professional, knows the job. I have been an Oakland Acura customer since 1988. Darryl Chan was my Service Rep until he left several years ago. I follo More

by BRENDA.FIELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wong
May 12, 2018

Oil change Scheduling the service was easy and flexible. It was nice to get text updates and not have to call in for shuttle service. The service was quick so I More

by KARENLU517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wong
May 12, 2018

Professional and thorough Mr Monterrosa is always professional and thorough in his review of the options and the car was shined up and ready to roll in god time. Thank you! My More

by MARY.CIDDIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose F Monterrosa
May 12, 2018

Time belt and warranty work Great service and advisors. They made sure the car was done at promised time or earlier. They also were super patient about dealing with a third party More

by JENNIFERLILI_1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose F Monterrosa
May 12, 2018

Always professional and rapid service Been going to Oakland Acura for a decade and it has always been excellent. Professional staff. Very high quality. Highly recommended to all Acura owne More

by beyondborders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wong
May 11, 2018

Best Service Ever Oakland Acura Service is competitively priced, the service is efficient, the staff is friendly, and efficient. We love bring out vehicle to Oakland A More

by ORDERS4DMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Your receptionist is the bomb. She is so professional. The cashier is also pleasant to deal with. , Jamie Nan
May 10, 2018

MDX - fix small items under warranty plus new bumper guard Very professional service with great communication and customer care. Made the trip from Livermore and it was well worth it. We would recommend this t More

by DAVID.MARTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wong
May 09, 2018

Happy Day !!! Jose Monterrosa is great always take a good care of my car, he is very attencious and with his driver Jorge make my day stressful less and very happy More

by lannysandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge the driver ??, Raquel Lopez, Jose F Monterrosa
May 09, 2018

A good experience Took in my RDX for service for the first time, oil change, tire rotation and multi point inspection, plus a complimentary car wash! I decided to wait More

by TRACY14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Nan
...
8
...