Oakland Acura
Oakland, CA
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Car wash after service was terrible They said it’s wash but yet it looked dirty as xxxx. They said they left the car outside and there’s constructions but yet they told me my car just ca They said it’s wash but yet it looked dirty as xxxx. They said they left the car outside and there’s constructions but yet they told me my car just came out of service 5 mins earlier. How the heck does the car get that dirty after 5 mins? Straight liars. Don’t come here for service. I’ll be going to Fremont or Pleasanton from now on. More
Service Professional, knows the job. I have been an Oakland Acura customer since 1988. Darryl Chan was my Service Rep until he left several years ago. I follo Professional, knows the job. I have been an Oakland Acura customer since 1988. Darryl Chan was my Service Rep until he left several years ago. I followed Darryl for a couple years then came back to Oakland Acura in 2015. Darryl recommended Gary. I in good hands. More
Oil change Scheduling the service was easy and flexible. It was nice to get text updates and not have to call in for shuttle service. The service was quick so I Scheduling the service was easy and flexible. It was nice to get text updates and not have to call in for shuttle service. The service was quick so I was able to get in and out without rescheduling my day. More
Professional and thorough Mr Monterrosa is always professional and thorough in his review of the options and the car was shined up and ready to roll in god time. Thank you! My Mr Monterrosa is always professional and thorough in his review of the options and the car was shined up and ready to roll in god time. Thank you! My family has leased two and bought two cars there. More
Time belt and warranty work Great service and advisors. They made sure the car was done at promised time or earlier. They also were super patient about dealing with a third party Great service and advisors. They made sure the car was done at promised time or earlier. They also were super patient about dealing with a third party warranty and made sure that I paid the amount that I was told. I loved the fact that the car is also washed and that I had a great loaner while my car was worked on. There prices are also affordable which is a plus. I would definitely recommend to others. More
Always professional and rapid service Been going to Oakland Acura for a decade and it has always been excellent. Professional staff. Very high quality. Highly recommended to all Acura owne Been going to Oakland Acura for a decade and it has always been excellent. Professional staff. Very high quality. Highly recommended to all Acura owners. More
Best Service Ever Oakland Acura Service is competitively priced, the service is efficient, the staff is friendly, and efficient. We love bring out vehicle to Oakland A Oakland Acura Service is competitively priced, the service is efficient, the staff is friendly, and efficient. We love bring out vehicle to Oakland Acura. Yeah. More
MDX - fix small items under warranty plus new bumper guard Very professional service with great communication and customer care. Made the trip from Livermore and it was well worth it. We would recommend this t Very professional service with great communication and customer care. Made the trip from Livermore and it was well worth it. We would recommend this team to anyone in the Bay Area. More
Happy Day !!! Jose Monterrosa is great always take a good care of my car, he is very attencious and with his driver Jorge make my day stressful less and very happy Jose Monterrosa is great always take a good care of my car, he is very attencious and with his driver Jorge make my day stressful less and very happy day! Thank you Jose and Jorge you both rocks!!!! More
A good experience Took in my RDX for service for the first time, oil change, tire rotation and multi point inspection, plus a complimentary car wash! I decided to wait Took in my RDX for service for the first time, oil change, tire rotation and multi point inspection, plus a complimentary car wash! I decided to wait in their lounge, which was very comfortable, I was told it would be about 1.5 hours, it ended up a bit less than that. Overall a great experience! More