Oakland Acura
Oakland, CA
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Quick emergency service My battery was bad and wasn't holding charge. I expected them to only change the battery. First of all they took me in right away. Not only did they c My battery was bad and wasn't holding charge. I expected them to only change the battery. First of all they took me in right away. Not only did they change the battery, but they also checked the entire electrical system and identified and fixed an area that was actually draining the battery. That is the definition of excellent service. More
Professional, efficient, knowledgeable & Trustworthy Raymond Leung is the reason I take my 3 cars to Oakland. He priced the work on each car fair & affordable delivering excellent work. Thx Raymond Leung is the reason I take my 3 cars to Oakland. He priced the work on each car fair & affordable delivering excellent work. Thx More
Mission Mechanically Accomplished Raymond and his team helped me by providing optimal service and parts replacement for my 2010 MDX. Meanwhile waiting for completion of my servicing ve Raymond and his team helped me by providing optimal service and parts replacement for my 2010 MDX. Meanwhile waiting for completion of my servicing vehicle, the dealer had loaned me a SUV to accomplish my daily tasks which required traveling. More
going the extra mile.. Rufino is patient and considerate. There is no pressure involved, feels like my needs are put before sales goals and we are treated like family! Rufino is patient and considerate. There is no pressure involved, feels like my needs are put before sales goals and we are treated like family! More
Great as always. I'm on my second Acura Rdx and love it. One thing that makes owning this car such a pleasure is the great service I receive when I come in for service I'm on my second Acura Rdx and love it. One thing that makes owning this car such a pleasure is the great service I receive when I come in for service. More
Excellent Service I have been a customer of Oakland Acura for 15 years. I wouldn't take my car anywhere else. They are honest and polite and treat their customers well. I have been a customer of Oakland Acura for 15 years. I wouldn't take my car anywhere else. They are honest and polite and treat their customers well. More
Quick & Easy I received a warm welcome from Jamie when I arrived and he took great care of me and my car. I watched the Warrior game in the dealer lobby and after I received a warm welcome from Jamie when I arrived and he took great care of me and my car. I watched the Warrior game in the dealer lobby and after Ashley wait, my car was returned with replaced oil and clean. I recommend Oakalnd Acura. More
Jose M I was impressed with how Jose made the experience so simple. Communication, quality, and speed were all on point. Additionally, Jose was incredibly fr I was impressed with how Jose made the experience so simple. Communication, quality, and speed were all on point. Additionally, Jose was incredibly friendly and assured us everything would be taken care of. More
it was great. They called me as soon as my car was done. Excellent customer service. I called in to make an appointment to get my tires replaced and I was accommodated right away in a professional manner. Excellent customer service. I called in to make an appointment to get my tires replaced and I was accommodated right away in a professional manner. Raymond in service followed up with me throughout the day so I was able to go about day knowing what was going on with my car. Although I was only getting my tires replaced, I got hooked up with a complimentary multipoint inspection and car wash. The atmosphere of the dealership felt friendly and welcoming as I was offered water and coffee as soon as I walked in.I recommend Oakland Acura. Punctual, transparent, lovely experience. More
Not happy with how car came out When oil change and other inspections done, my car came out very unclean with oil stains on the leather and a lot of footprints on the floor - was ver When oil change and other inspections done, my car came out very unclean with oil stains on the leather and a lot of footprints on the floor - was very unhappy about it. More