Oakland Acura
Oakland, CA
Filter Reviews by Keyword
By Type
Showing 230 reviews
Simply the Best! Oakland Acura has, hands down, the best customer service I have ever seen. They are always ready to help you out of your car, get your paperwork done Oakland Acura has, hands down, the best customer service I have ever seen. They are always ready to help you out of your car, get your paperwork done quickly, answer all questions, and get you on your way. They often have loaners available if needed. Never any lines, never any hassle. My husband has an Audi and it’s a totally different story over there: strict appointment times, long lines, no loaners. I will stick with Acura’s because the service is so great at Oakland Acura! More
Excellent service from honest & professional people Title says it all. Jose is always straightforward and honest. He takes the time to really listen to my concerns and thinks through what’s recommended Title says it all. Jose is always straightforward and honest. He takes the time to really listen to my concerns and thinks through what’s recommended for my car. I trust him & value his opinion and professionalism. More
Top notch service I’m always pleased with the excellent service at Oakland Acura. Professional, thorough, courteous - that’s been their hallmark every time. I definitel I’m always pleased with the excellent service at Oakland Acura. Professional, thorough, courteous - that’s been their hallmark every time. I definitely recommend Oakland Acura to anyone looking for quality service. More
Customer for life! Just what to say Sunday and the entire team at Oakland Acura was the best experience I had taking my car in for service. He was very polite, knowledge Just what to say Sunday and the entire team at Oakland Acura was the best experience I had taking my car in for service. He was very polite, knowledgeable and professional during the entire time to get my car fixed. Thx Sunday and your team getting my car fixed. You now have a customer for life!! I would like to also say thank you to the shuttle drivers! More
Quick and easy service. I came in for a simple service on my car and once when I got to the dealership I was greeted by a service manager and easily went through the drop of I came in for a simple service on my car and once when I got to the dealership I was greeted by a service manager and easily went through the drop off process and quickly got back to my vehicle in a timely manner after the service was completed. The experience was an easy, quick, and painless. More
Great service Richard took plenty of time to work with me at the dealership and followed up with calls to make sure my car was working to my satisfaction Richard took plenty of time to work with me at the dealership and followed up with calls to make sure my car was working to my satisfaction More
Amazing, Friendly Service I’ve been coming to Oakland Acura for service for the last two years. They are by far the friendliest, most helpful service experience I’ve had at any I’ve been coming to Oakland Acura for service for the last two years. They are by far the friendliest, most helpful service experience I’ve had at any Acura dealer I’ve owned Acuras since 2003 and have been to several different dealerships in Southern California and the Bay Area. Oakland Acura service department is head and shoulders above the rest. More
Amazing Experience! Easiest car buying experience! I knew what I wanted and they made it happen! Great prices and very easy to deal with! You rock Raquel!!!!!!!!!!! Easiest car buying experience! I knew what I wanted and they made it happen! Great prices and very easy to deal with! You rock Raquel!!!!!!!!!!! More
Great Group of Professionals-5 Stars This dealership is welcoming and efficient. Our salesperson, Paul is a kick back to when you bought your car from your neighborhood dealer. He felt li This dealership is welcoming and efficient. Our salesperson, Paul is a kick back to when you bought your car from your neighborhood dealer. He felt like a neighbor giving us the best advice on buying a car. We were educated buyers with lots of questions, every question was answered with intent. Alex their business manager was extremely professional. One dealership in the same area felt like a factory with its sleek showroom, polite but condescending management, and stall tactics. If you want to buy a car go to Oakland Acura. More
Quality customer service Very knowledgeable about vehicles, good price, friendly. I liked the experience better than other new car experiences at other Acura dealerships and c Very knowledgeable about vehicles, good price, friendly. I liked the experience better than other new car experiences at other Acura dealerships and competitors. Tom tang was great to work with. More