Oakland Acura

I have always been pleased with my service experiences here. My service advisor is always available to talk to and is helpful for scheduling my appointments. We talk about the issues required for service and upd My service advisor is always available to talk to and is helpful for scheduling my appointments. We talk about the issues required for service and updates after they have been completed. Always great service and pleasant surroundings and helpful attitude. More

Ray Leung was amazing but Gary was horrible!!! Gary Wong was the worst!!! We’ve leased five cars and have always been treated with respect. After being humiliated by Gary Wong my husband stepped i Gary Wong was the worst!!! We’ve leased five cars and have always been treated with respect. After being humiliated by Gary Wong my husband stepped in and they referred us to Ray. Ray was first class!!!!! I find it very discriminatory that my husband had to get involved. Shame on Gary!!! More

New battery 6 day old car, only 110 miles.Parked at 3pm and came back to car at 8:30 pm and key fob would not unlock car. No lights or car would not start after 6 day old car, only 110 miles.Parked at 3pm and came back to car at 8:30 pm and key fob would not unlock car. No lights or car would not start after unlocking with extracted key in key fob. Called "Roadside Service" and waited for technician who jump started car. More

detail i purchased a used vehicle from this dealership and never got a chance to detail my car since i believe i was the last sale of the day, so i took it b i purchased a used vehicle from this dealership and never got a chance to detail my car since i believe i was the last sale of the day, so i took it back a couple weeks later for the detail since it was raining and they did a great job More

Very pleased Oakland Acura responded to our request from True Car. Tom Tang responded with and e-mail and we spoke on the phone several times keeping me updated o Oakland Acura responded to our request from True Car. Tom Tang responded with and e-mail and we spoke on the phone several times keeping me updated on the progress. He phoned when the vehicle arrived and was able to give me a better price. He came in on his day off to fulfill a transaction with me and my wife. We were treated with courtesy and respect by all the employees we dealt with. Tom called to make sure we made to home okay and to be sure everything was satisfactory. I would readily recommend Oakland Acura and the services of Tom Tang. More

Excellent Service Received Excellent Automobile and Customers Service received at Oakland Acura. I’m more done satisfied with the job you’ve done for me. Acura’s personnel are a Excellent Automobile and Customers Service received at Oakland Acura. I’m more done satisfied with the job you’ve done for me. Acura’s personnel are as reliable as it’s products. More

Thank you for your excellent care Thank you to the team at Oakland Acura. Absolute professionals Jamie, Sunday, José and the rest of the team including the front desk! They make he ser Thank you to the team at Oakland Acura. Absolute professionals Jamie, Sunday, José and the rest of the team including the front desk! They make he service experience easy and quick. More

good service see below.Sunday was helful, kind, and helped me understand what was going on. Appreciated my business and followed through on his commitments for fo see below.Sunday was helful, kind, and helped me understand what was going on. Appreciated my business and followed through on his commitments for follow-up More

Excellent experience Tom walked me through the car and all the features. Which took a good amount of time. Because there are a ton of them on the advanced package. Tom walked me through the car and all the features. Which took a good amount of time. Because there are a ton of them on the advanced package. More

Clutch repair & order new window Repaired clutch. Also went out of the way to search for and find a vintage window that was broken on 21 yr old car (not easy to find). Gave reas Repaired clutch. Also went out of the way to search for and find a vintage window that was broken on 21 yr old car (not easy to find). Gave reasonable quote for part and installation.Very helpful! More