Oakland Acura

Great, fast, and honest service. Sunday is very nice and honest. He recommended that I don’t need to change one of my filters because it was still clean and saved me some money. I app Sunday is very nice and honest. He recommended that I don’t need to change one of my filters because it was still clean and saved me some money. I appreciate that. More

Excellent service done in a timely manner. My service appointment was handled with outstanding expertise and professionalism. The scheduled work and additional recommendations were accomplished My service appointment was handled with outstanding expertise and professionalism. The scheduled work and additional recommendations were accomplished as promised. It was a very positive experience having my TLX serviced at Oakland Acura. More

it is the best service center. All the service department persons haves knowledge on their products. if it is not necessary, they will not do any changes for you. They will let yo All the service department persons haves knowledge on their products. if it is not necessary, they will not do any changes for you. They will let you know, which one need to change now and which one can wait. If you have any question, you can call them and they will answer your call. if it is necessary , they will let you drop by and check your car for you. If it is really need to do some service, they will arrange your transportation. More

Never fails Great brand and great service provided every time . They will be at a new location that’s further for me but I will follow because there is no other d Great brand and great service provided every time . They will be at a new location that’s further for me but I will follow because there is no other dealership that works the way they do More

Excellent Oakland Acura is one of the best car dealerships that I have ever dealt with in over 50 years of driving experience. Although I have not visited th Oakland Acura is one of the best car dealerships that I have ever dealt with in over 50 years of driving experience. Although I have not visited that many dealerships in the Bay Area, I have been to some other Acura dealers - what a difference! Also, compared to some of the local BMW, Mercedes, Lexus, and even Audi and Volvo dealerships, the friendlyness and professional quality of Oakland Acura is remarkable. More

60,000 setvice Great customer service as usual from Sunday Nguyen. I love the inspection report the service department provides because it really makes me feel my c Great customer service as usual from Sunday Nguyen. I love the inspection report the service department provides because it really makes me feel my car is getting the preventative service it needs. Everyone at the dealership - including service, parts and the showroom - are friendly. plus I love the coffee and cookies 😊. More

Easy to purchase! Very helpful and great process in buying a certified Acura from this company. Salesman Michael was very helpful and pleasant and financial manager Ale Very helpful and great process in buying a certified Acura from this company. Salesman Michael was very helpful and pleasant and financial manager Alex was exceptional in facilitating the sale and paperwork. More

Little wait time. Inspection report was not reviewed I had a 4:30 pm appointment for service. I was addisted promptly and my car was return to me within the quoted timeframe. 10 mins prior my car was rea I had a 4:30 pm appointment for service. I was addisted promptly and my car was return to me within the quoted timeframe. 10 mins prior my car was ready, my service advisor asked if I would like to go to the cashier to check. I said sure so he left me with the inspection report and the other paperwork. My inspection report was not reviewed with me then. When my car was ready, I had to ask the service advisor a question on the report and it was then he reviewed the report. when I got to my car, the car was washed but the inside was not vacummed. It was close to closing hours so I left without bring it up. More

Great customer service I had called at 10am to see if there was an opening that day. At 11 my car was in, we met with Sunday, he was unbelievably helpful. He made sure we kn I had called at 10am to see if there was an opening that day. At 11 my car was in, we met with Sunday, he was unbelievably helpful. He made sure we know what to expect and even helped us get a courtesy car so that we didn't have to worry about leaving the car over the weekend. More

Excellent customer care The team is very professional, informative and go extra miles to assist when needed. From Ray, Sunday, Jose, Gary and the whole team. Great team. The team is very professional, informative and go extra miles to assist when needed. From Ray, Sunday, Jose, Gary and the whole team. Great team. More