Oakes Kia - Service Center

Everything was great. Only thing that wasn't perfect was , I couldn't get in touch with my sales person when we had decided to accept the price. It took a whole day to ge Only thing that wasn't perfect was , I couldn't get in touch with my sales person when we had decided to accept the price. It took a whole day to get a sales person. But we did finally and everything was great. KAREN WAS VERY FRIENDLY AND THOROUGH. GOT THINGS DONE QUICKLY FOR US. SO THANKS KAREN! More

Done a great job in keeping me satisfied with their services. Keep it up people services. Keep it up people More

Well to start, the service dept person hung up on me when I questioned if there was not an emergency appt earlier than the Friday appt--when it was only Tues and I did not feel safe to drive with the engine I questioned if there was not an emergency appt earlier than the Friday appt--when it was only Tues and I did not feel safe to drive with the engine cutting out. Yes, I had to rent a car for 3 days. Then once in the shop, the text message about the findings to get authorization to repair, from a list of concerns, well that is no service and I had to call to discuss with a technician. The only thing I can say was good about the day was the shuttle service and driver being very courteous, on time and available. I am planning to shop for a new vehicle and Oakes as a dealership is not real high on my list at this time. More

Service was ok. Waiting room is needs paint and an update. Normally I wouldn't care about the waiting room but it took almost 2 hours for an oil change so we spent a Waiting room is needs paint and an update. Normally I wouldn't care about the waiting room but it took almost 2 hours for an oil change so we spent a fair amount of time in there. More

Mike provided great service while getting my routine vehicle service. He got everything taken care of, including 2 recall items, in a timely manner. vehicle service. He got everything taken care of, including 2 recall items, in a timely manner. More

really accommodating to me I was running late and they stayed waiting for me to pick up my car. I appreciate that! stayed waiting for me to pick up my car. I appreciate that! More

Husband says they did great, fantastic, phenomenal, magnificent, I'm just typing words to be able to move to the next page. magnificent, I'm just typing words to be able to move to the next page. More

I was quoted 30 minutes for the service when I made the appointment when we arrived at the dealership they quoted me son in law 2-3 hours. appointment when we arrived at the dealership they quoted me son in law 2-3 hours. More

Oaks KIA is the best, a little pricey but good! I trust them with my sweet little KIA!! I trust them with my sweet little KIA!! More

This service visit was one of the best and easiest experiences I have ever had. It was easy to make the appointment, schedule a shuttle back home, and drop off the car in the morning and then do ever experiences I have ever had. It was easy to make the appointment, schedule a shuttle back home, and drop off the car in the morning and then do everything in reverse when it was done. I had 3 software updates completed which was exactly what I wanted done without any hassles. More