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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,344 Reviews

1,344 Reviews of Oakes Kia - Service Center

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February 20, 2024

They were able to fit me in without an appointment, however the process was a little confusing. They sent me to a few different places/offices instead of having a streamlined system. More

by rebecca.hansen63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Feb 21, 2024 -

Oakes Kia responded

Rebecca, we appreciate your feedback about the process at Oakes Kia. We're always looking for ways to improve and streamline our service experience. Thanks for bringing this to our attention!

February 20, 2024

I thought with my warranty for yearly oil change and tire rotation, that they would fill up the windshield wiper fluid. They did not the generic car places such as tires plus Firestone filled wind shiel More

by naelynn84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no clue
Feb 22, 2024 -

Oakes Kia responded

Naelynn, thanks for sharing your feedback. I apologize for missing filling up the windshield wiper fluid during your visit - it's certainly something we can do as part of our service. Please feel free to reach out if you'd like us to take care of this or any other concerns you may have in future visits. Thank you, Rachel Huff - BDC Director - (816) 474-2900

February 20, 2024

we went to dealership to test drive some cars we were interested in. Derrick showed us what we wanted to see and got our deal done quickly. More

by osudoc21
Recommend Dealer
Yes
Employees Worked With
Derrick Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Oakes Kia responded

We're glad to know that Derrick was able to assist you efficiently at Oakes Kia. Thanks for choosing us and taking the time to leave a review!

February 20, 2024

Quick, efficient, and well done. They were flexible when I was running late and was kind and professional. Couldn’t recommend enough!! More

by LYDIALYNCH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Oakes Kia responded

We're delighted to know you had a quick and efficient experience at Oakes Kia! Your recommendation means the world to us. Thanks for sharing your positive feedback, we appreciate it!

February 18, 2024

Great communication about my appointment. Fast and professional service. I had a recall on a part and it was checked and then replaced, same day. Very hassle free visit. More

by J9GOODMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Oakes Kia responded

We're glad to know your visit to Oakes Kia was hassle-free and efficient. Our team is always here to provide fast and professional service. Thanks for the great review!

February 17, 2024

At this time it fix my problem thank you! I bought this Kia sports car cause of the color is stunning. More

by ebunton777@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike is name .
Feb 19, 2024 -

Oakes Kia responded

We're glad to know that you found the perfect Kia sports car with us at Oakes Kia, and we were able to assist in resolving your problem. Enjoy cruising around in your stunning new ride!

February 17, 2024

Mike kept me regularly updated on progress. I received a comprehensive and detailed bill. As time passes, I will see if the repairs pay off. Natalia in the rental department was quick with r More

by Kcteacher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett, Natalia in Rental
Feb 19, 2024 -

Oakes Kia responded

It's great to know that Mike and Natalia were able to provide you with the detailed service we strive for at Oakes Kia. We appreciate your feedback and hope those repairs are doing their job!

February 15, 2024

Took me on time and finished on time a good experience. I’ll have future maintenance done at Oaks. More

by gaudin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Feb 15, 2024 -

Oakes Kia responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Oakes Kia team. Drive safely, and we look forward to seeing you again down the road!

February 15, 2024

Gary Marlin was great. No pressure and no b.s. I feel like I walked away with a great deal and couldn't be happier with my 2023 bright-orange Maverick. More

by MOMONSTER
Recommend Dealer
Yes
Employees Worked With
Gary Marlin
Feb 16, 2024 -

Oakes Kia responded

We're glad to know that Gary provided a no-pressure experience and that you got a great deal on your 2023 Ford Maverick at Oakes Kia. Enjoy the ride in your bright orange truck!

February 15, 2024

Excellent Service! The time they spend with you explaining everything is exceptional. Highly recommended to others! More

by AGAITAN798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod Bolling, Lyric Greene
Feb 15, 2024 -

Oakes Kia responded

We're delighted to know you found our service excellent and appreciated the time we took to explain everything at Oakes Kia. Thanks for recommending us!

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