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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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February 28, 2024

Johnathan was great to work with and very helpful. He even helped me set up an oil change appointment More

by iam2listen
Recommend Dealer
Yes
Employees Worked With
Jonathan Chavez
Feb 28, 2024 -

Oakes Kia responded

We're glad to know that you had a great experience with Jonathan at Oakes Kia! It's fantastic he could assist in setting up your oil change appointment too. Thanks for sharing this positive feedback!

February 28, 2024

I had a great experience at Oakes Kia. Chip made the entire process smooth. I would highly recommend Oakes to anyone looking for a car. More

by ojallen12
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Bashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Oakes Kia responded

We're so glad to know that Chip made your experience smooth here at Oakes Kia. Thanks for recommending us, we appreciate it!

February 28, 2024

Service rep was personable and attentive. Explained services that were performed. Accompanied me to car upon leaving. More

by DELILAHHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric Greene
Feb 28, 2024 -

Oakes Kia responded

Delilah, we're glad to know you had a positive experience with our service rep at Oakes Kia. We always aim for clear communication and attentive care! Thanks for your review.

February 28, 2024

Kudos for service performed. They completed the requested work in a timely manner and made recommendations for required service that I had overlooked and completed it while they More

by Highlanding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Oakes Kia responded

We're glad to know that you had a positive experience with our service team at Oakes Kia! We always aim for efficient and comprehensive work. Thanks for your feedback, we appreciate it!

February 24, 2024

Availability was soooo much better than dealership where we purchased, can be a several week delay. I drive for my employment and put on miles quickly with unpredictable accumulation of mileage. So, being a More

by cyneburleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Oakes Kia responded

We're glad to know that our availability at Oakes Kia met your needs! We understand how important it is for you to have reliable transportation. Thanks for the positive feedback!

February 23, 2024

I took my vehicle in for service and everyone I felt with was friendly. The service was finished in a timely manner(90)minutes. After I drove home 56 miles on Interstate 29 and shut the engine off I noticed More

by Chief Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Feb 26, 2024 -

Oakes Kia responded

Ed, we're glad to know our team was able to respond quickly and provide you with a loaner car. However, it's concerning that your oil filler cap was left off after service. We understand the worry about potential engine damage. Please let us know if we can do anything for you to better this situation. Thank you, Rachel Huff - BDC Director - (816) 474-2900

February 22, 2024

My car was ready within an hour. The comfortable waiting room and coffee made the hour pass quickly. The service staff explained in detail what was done as well as the recommended More

by JEAN S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall name of service tech I worked with
Feb 22, 2024 -

Oakes Kia responded

Jean, we're glad to know your visit at Oakes Kia was a positive one and that our team took good care of you. We appreciate the feedback about our waiting room, too! Looking forward to seeing you for your next service appointment.

February 21, 2024

Timely and professional. I would recommend them to any Kia owner in need of services. More

by mikekristenloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett
Feb 21, 2024 -

Oakes Kia responded

Your recognition and recommendation mean the world to us! Our team at Oakes Kia looks forward to serving you for miles to come - safe travels until next time!

February 21, 2024

My first visit to Oakes and I was pleased with the service I received and how they treat their customers. They even offered shuttle service to take me home and pick me up when my car was ready! Bravo More

by Miss1540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Bolling
Feb 21, 2024 -

Oakes Kia responded

We're so glad to know you had a positive first experience with us at Oakes Kia! Our team is always here to provide top-notch service and make things convenient for our customers. Thanks for the kudos, we appreciate it!

February 20, 2024

They were able to fit me in without an appointment, however the process was a little confusing. They sent me to a few different places/offices instead of having a streamlined system. More

by rebecca.hansen63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Feb 21, 2024 -

Oakes Kia responded

Rebecca, we appreciate your feedback about the process at Oakes Kia. We're always looking for ways to improve and streamline our service experience. Thanks for bringing this to our attention!

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